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Full Time Customer Service Jobs in Ridgewood, NJ

PAY-O-MATIC CK CASHI

CSR -Full - Time

Manhattan, NY · On-site

$17/hr

Are you passionate about customer service? Do you like helping others accomplish their financial ... Most of these benefits are available for full-time employees. Part-time employees can access short ...

PAY-O-MATIC CK CASHI

CSR - Full - Time

Bronx, NY · On-site

$17/hr

PT CSR- Sun, Mon, Tues, Thrus, Fri, Sat, Eng/Span - Floater Are you passionate about customer ... Most of these benefits are available for full-time employees. Part-time employees can access short ...

PAY-O-MATIC CK CASHI

CSR- Full-Time

Bronx, NY · On-site

$17/hr

Are you passionate about customer service? Do you like helping others accomplish their financial ... Most of these benefits are available for full-time employees. Part-time employees can access short ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent Travel: NONE Answer calls professionally to provide information about products and services. Assist with ...

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All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Ridgewood, NJ

Full Time Customer Service information

See Ridgewood, NJ salary details

$9

$19

$27

How much do full time customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for full time customer service in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.
What are the most commonly searched types of Customer Service jobs in Ridgewood, NJ? The most popular types of Customer Service jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Full Time Customer Service jobs? Cities near Ridgewood, NJ with the most Full Time Customer Service job openings:
Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,558 per year, or $19 per hour.

Customer Service Representative, U.S.

GENLED Brands

East Rutherford, NJ • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Want to join an expanding company in one of the world's fastest-growing industries? GENLED Brands is a global LED manufacturer with factories on three continents, producing architectural and signage lighting solutions sold in 66 countries. And we need a meticulous, proactive and resourceful full-time Customer Service Representative to join our team in East Rutherford, NJ. GENLED Brands is comprised of AgiLight, established in 2003, and Acolyte, which opened in 2009. GENLED Brands has invested heavily in new equipment and facilities. Now it's time for us to make a similar investment in people. Join a highly motivated, dedicated and friendly team with lots of advancement opportunities around the globe as we strive to provide our customers with a best-in-class experience.
RESPONSIBILITIES
  • Deliver excellent service to various customers from different market applications (LED architectural lighting, LED signage lighting) via close cooperation with various internal and external stakeholders.
  • Build and maintain solid customer relationships.
  • Provide accurate and timely quotations to customers.
  • Create and enter orders in the system.
  • Provide support to the Sales team (e.g., quotations, delivery status, order reports).
  • Manage daily customer orders in a timely manner (receive and confirm all orders with customer, provide shipment tracking or order status if on back order).
  • Handle and resolve operational issues that may arise from the end-to-end sales process (e.g., order status, deliveries, invoicing, returns).
  • Engage with other functions to ensure best-in-class customer service support (e.g., sales teams, supply chain, logistics)
  • Proactively participate in daily shipping activities to include preparing shipping documents, ensuring accuracy and returning paperwork to the warehouse to meet deadlines.
  • Establish and conduct regular customer review calls while building follow-up action plans tracked in CRM system.

REQUIREMENTS
  • Associate's Degree in Business or relevant discipline with a minimum of 2 years of Customer Service or Sales Operations experience
  • Proven track record (knowledge of LED signage or LED architectural lighting industry is a plus)
  • Inside Sales and Customer Service skills
  • Proficiency in Microsoft Office and Order Entry software
  • Working knowledge of Microsoft Dynamics CRM preferred
  • Self-motivated, able to independently manage various activities with minimal supervision
  • Customer-oriented mindset
  • Excellent communication, listening and collaboration skills with a problem-solving mindset
  • This position is subject to background checks

BENEFITS
  • Competitive compensation (based on experience)
  • Comprehensive medical, dental and vision insurance
  • Employer-paid life insurance
  • 401(k) employer contribution
  • Paid time off and holidays
  • Dynamic work environment
  • Opportunity for advancement
  • Salary: 55k-65k

Department Customer Service Locations USA

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