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Full Time Customer Service Jobs in California (NOW HIRING)

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Angelus Block Company, Inc. is currently seeking to hire a Full-time Customer Service Representative/Dispatcher for our Rialto Plant. The Customer Service Representative will assist customers ...

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Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Full Time Customer Service information

See California salary details

$9

$18

$26

How much do full time customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in California?

The most popular types of Customer Service jobs in California are:

What cities in California are hiring for Full Time Customer Service jobs?

Cities in California with the most Full Time Customer Service job openings:

Infographic showing various Full Time Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Representative

DropStars Plumbing

Burbank, CA • On-site

$24 - $28/hr

Full-time

Re-posted 5 days ago


Job description

Are you a proven customer service professional who knows how to turn calls into booked jobs, and wants to be rewarded for it? Dropstars Plumbing in Burbank, CA is hiring a full-time Customer Service Representative to join our team. If you thrive in a fast‑paced home services environment and want a role where your skills directly drive success, apply now!WHAT'S THE SCOPE?Pay: As our Customer Service Representative, you'll earn a competitive wage of $24–$28 per hour, based on home‑service experience, plus booking rate bonuses and monthly performance bonuses.Benefits:Monthly bonus opportunitiesPaid time offPaid vacationSchedule: This is a full‑time, Monday–Friday position from 8 am to 5 pm.YOUR CONTRIBUTIONS MATTERAs our Customer Service Representative, you'll confidently guide customers from inquiry to booked job while maintaining a calm, professional tone. You'll manage online leads with urgency, coordinate property management scheduling, support dispatch operations, and keep calendars running smoothly. Through clear communication and follow‑up, you'll ensure customers feel heard, informed, and cared for.WHAT'S REQUIRED?Experience with scheduling/dispatching in a service‑based businessProven ability to convert inbound calls into booked jobsExperience working with property management companies or multi-unit scheduling is preferred.ABOUT OUR COMPANYWe were founded by two long-time friends with a vision, and our drive to redefine expectations and raise the bar is felt in everything we do! Our commitment to helping our neighbors goes beyond providing top-notch plumbing services; we're actively involved in the community and give back through local team and event sponsorships, free home safety inspections, and more. We believe in building leaders, leveraging modern technology, and continuously growing within the industry. We're on a mission to become the most trusted and respected plumbing company in Southern California. Join us on the way to the top and experience real personal and professional growth!JOIN US!If you're ready for a role where your talent is recognized and rewarded, apply today! Our initial application process is quick, easy, and mobile‑friendly.Must have the ability to pass a background check and drug screening test
Job Posted by ApplicantPro