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Full Time Customer Service Representative Teleperformance Jobs in Novi, MI

PetSuites

Customer Service Representative

Novi, MI

$12 - $14/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

PetSuites

Customer Service Representative

Novi, MI

$12 - $14/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

sasholdings

Customer Service Representative

Troy, MI

$19/hr

Customer Service Representative Responsibilities include: * Process sales orders, create parts invoices, and repair orders. * Complete online customer eCommerce orders and dealer orders. * The ...

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All JobsCustomer Service Representative Teleperformance JobsFull Time Customer Service Representative Teleperformance JobsFull Time Customer Service Representative Teleperformance Jobs in Novi, MI

Full Time Customer Service Representative Teleperformance information

See Novi, MI salary details

$9

$17

$25

How much do full time customer service representative teleperformance jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for full time customer service representative teleperformance in Novi, MI is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectFull Time Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require specific product knowledge
Work EnvironmentCall centers, remote or on-siteCall centers, remote, or in-office settings
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support roles across industries
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product/service information

Both roles involve assisting customers, but Full Time Customer Service Representatives at Teleperformance typically work in call centers with structured training, focusing on order processing and troubleshooting. Customer Support Specialists may work across different companies and often require specific product knowledge, with a broader scope of support tasks.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Novi, MI?

The most popular types of Customer Service Representative Teleperformance jobs in Novi, MI are:

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For Full Time Customer Service Representative Teleperformance jobs in Novi, MI, the most frequently searched job titles are:

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What cities near Novi, MI are hiring for Full Time Customer Service Representative Teleperformance jobs?

Cities near Novi, MI with the most Full Time Customer Service Representative Teleperformance job openings:

Full Time Customer Service Representative Teleperformance jobs near you

Customer Service Representative

Ann Arbor, MI

BreedAbove
1 - 10 employees
Learn more about BreedAboveexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Customer Service Representative

Love people and pets? Join our team and be the welcoming face of our luxury pet resort.

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.


Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.


At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.


What You'll Do

As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.


Your responsibilities include:

  • Greeting clients, pets, and vendors warmly
  • Managing check-ins and check-outs
  • Booking boarding, daycare, grooming, and training reservations
  • Answering phones, emails, and voicemails promptly
  • Processing payments and balancing transactions
  • Obtaining and verifying vaccination records
  • Managing waitlists during peak seasons
  • Recommending services and activity packages that meet client needs
  • Communicating pet updates and concerns to leadership
  • Keeping lobby and front areas clean and safe


You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.


What We're Looking For

We're seeking someone who is:

  • Friendly, confident, and professional
  • Detail-oriented and organized
  • Comfortable multitasking in a busy lobby
  • Strong with phones, scheduling, and computer systems
  • Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
  • Calm and solution-focused when handling customer concerns
  • Passionate about dogs and cats

You must be able to:

  • Work weekends and holidays
  • Stand, walk, bend, and lift up to 60 lbs
  • Work in a busy, sometimes noisy environment
  • Handle dogs of all sizes safely



Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.


If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.

Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discount
  • Paid training
  • Flexible schedule
  • Paid time off
  • Life insurance
  • Disability insurance
  • 401(k)
  • 401(k) matching
  • Referral program

Apply