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Full Time Customer Service Representative Teleperformance Jobs in Cape Cod, MA

Domino's

Customer Service Representative (CSR) #3756

Athol, MA · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

authority

Customer Service Representative

Fitchburg, MA · On-site

$16.25 - $22/hr

The Seasonal Customer Service Representative (CSR) is responsible for delivering high-quality customer support and sales services during the seasonal operational period. This is a desk-based role ...

Domino's Franchise

Customer Service Rep

Leominster, MA · On-site

$16.50 - $22.50/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Franchise

Customer Service Rep

Gardner, MA · On-site

$17 - $23/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Franchise

Customer Service Rep

Fitchburg, MA · On-site

$16.25 - $22/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

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All JobsCustomer Service Representative Teleperformance JobsFull Time Customer Service Representative Teleperformance JobsFull Time Customer Service Representative Teleperformance Jobs in Cape Cod, MA

Full Time Customer Service Representative Teleperformance information

See Cape Cod, MA salary details

$10

$20

$28

How much do full time customer service representative teleperformance jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for full time customer service representative teleperformance in Cape Cod, MA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectFull Time Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require specific product knowledge
Work EnvironmentCall centers, remote or on-siteCall centers, remote, or in-office settings
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support roles across industries
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product/service information

Both roles involve assisting customers, but Full Time Customer Service Representatives at Teleperformance typically work in call centers with structured training, focusing on order processing and troubleshooting. Customer Support Specialists may work across different companies and often require specific product knowledge, with a broader scope of support tasks.

What are popular job titles related to Full Time Customer Service Representative Teleperformance jobs in Cape Cod, MA?

For Full Time Customer Service Representative Teleperformance jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative Teleperformance jobs in Cape Cod, MA look for?

The top searched job categories for Full Time Customer Service Representative Teleperformance jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Full Time Customer Service Representative Teleperformance jobs?

Cities near Cape Cod, MA with the most Full Time Customer Service Representative Teleperformance job openings:

Full Time Customer Service Representative Teleperformance jobs near you
Infographic showing various Full Time Customer Service Representative Teleperformance job openings in Cape Cod, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,911 per year, or $20.1 per hour.

Customer Service Representative

South Yarmouth, MA • On-site

Murphy's Services an Barrett Plumbing & Heating
See more jobs at Murphy's Services an Barrett Plumbing & Heatingexternal

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Customer Service Representative

Murphy's Plumbing, Heating & Air Conditioning Location: Cape Cod, MA Employment Type: Full-Time

Position Summary

Murphy's Plumbing, Heating & Air Conditioning is seeking a friendly, organized, and customer-focused Customer Service Representative (CSR) to serve as the first point of contact for our customers. The CSR plays a critical role in delivering an exceptional customer experience by answering incoming calls, scheduling service appointments, coordinating technician dispatching, and ensuring clear communication between customers and our service team.

The ideal candidate is positive, dependable, detail-oriented, and thrives in a fast-paced environment.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries professionally and courteously.
  • Schedule plumbing, heating, and air conditioning service appointments efficiently.
  • Coordinate and adjust technician schedules throughout the day.
  • Communicate arrival times, service updates, and follow-up information to customers.
  • Maintain accurate customer records and service histories within company software systems.
  • Resolve customer concerns and escalate issues when necessary.
  • Make outbound calls for appointment confirmations, maintenance reminders, and customer follow-up.
  • Support service managers and field technicians with administrative tasks.
  • Process customer payments and assist with invoicing when needed.
  • Promote maintenance agreements and company services when appropriate.
  • Maintain a positive and professional demeanor during busy periods and emergency service situations.

Qualifications

Required

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Proficiency with Microsoft Office and computer software systems.
  • Professional telephone etiquette.

Preferred but not necessary

  • Experience in the plumbing, HVAC, home service, or construction industry.
  • Experience with Service Titan or similar field service management software.
  • Dispatching or scheduling experience.
  • Knowledge of basic plumbing and heating terminology.

Competencies

  • Customer-first mindset
  • Strong attention to detail
  • Positive attitude and professionalism
  • Problem-solving ability
  • Team collaboration
  • Reliability and accountability
  • Adaptability under pressure

Physical Requirements

  • Ability to remain seated and work at a computer for extended periods.

What We Offer

  • Competitive pay
  • Health insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Ongoing training and development opportunities
  • Supportive team environment
  • Opportunities for career advancement

Success in This Role

A successful CSR consistently provides a world-class customer experience, keeps schedules running efficiently, supports technicians in the field, and helps build lasting customer relationships that contribute to the continued growth and reputation of the company throughout Cape Cod.

Murphy's Plumbing, Heating & Air Conditioning is an Equal Opportunity Employer.

Company Description

For more than 30 years, homeowners have relied on our team for reliable expertise, honest recommendations, and exceptional craftsmanship. What sets us apart is our people — skilled professionals who take pride in their work, support one another, and show up every day committed to excellence.

We’re a company that celebrates wins, invests in growth, and believes in creating a winning environment where everyone can succeed. From industry-leading training to modern systems and a leadership team that truly listens, Murphy Services is a place where great technicians build great careers.

If you’re looking for stability, opportunity, and a team that takes care of its own,
Murphy Services is the place to build your future.