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Full Time Customer Service Phone Jobs in Delaware

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Customer Service Representative

DE · On-site

$16.25 - $22/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. * Answer all telephone calls immediately ...

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. * Answer all telephone calls immediately ...

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Customer Service Representative

Camden, DE · On-site

$16.25 - $22/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. * Answer all telephone calls immediately ...

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Showing results 21-40

Full Time Customer Service Phone information

What is the difference between Full Time Customer Service Phone vs Part Time Customer Service Phone?

AspectFull Time Customer Service PhonePart Time Customer Service Phone
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experience often preferredSimilar credentials; often entry-level
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer UsageCommon in retail, telecom, and service industriesSame as full-time roles, often with flexible scheduling

Full Time Customer Service Phone roles involve standard full-week hours with similar credentials and work environments as Part Time Customer Service Phone positions. The main difference lies in hours worked and scheduling flexibility, with full-time roles offering more stability and benefits.

What cities in Delaware are hiring for Full Time Customer Service Phone jobs?

Cities in Delaware with the most Full Time Customer Service Phone job openings:

Customer Service Representative

fastaff travel nursing

Wilmington, DE • On-site

$15.50 - $21/hr

Full-time

Life, Retirement, PTO

Re-posted 8 days ago


Job description

Company Description
First To Serve, First To Succeed
As the pioneer and industry leader in Rapid Response® nurse staffing, Fastaff is dedicated to providing our travel nurses with premier assignments at prestigious hospitals nationwide. We strive to maintain unrivaled opportunities, so our nurses are the first to succeed in their career. As a commitment to the success of our travel nurses, we provide free educational opportunities; they can brush up on previously acquired skills, or learn something new. Fastaff understands that nurturing travel nurses, and their skills, is key to growing the knowledge that is the basis of continuous quality care.
Job Description
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Resolve customer complaints via phone, email, mail or social media
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
  • Cancel or upgrade accounts
  • Assist with placement of orders, refunds, or exchanges

Qualifications
  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent; college degree preferred

BENEFITS
  • Life and disability insurance
  • Phased retirement
  • Professional development
  • Relocation
  • Retirement investment plans
  • Sick, personal, and parental leave
  • Tuition reimbursement
  • Vacation time
  • Child and Elder care benefits
  • Compensation time
  • Family-friendly benefits
  • Flex time

Additional Information
All your information will be kept confidential according to EEO guidelines.