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Full Time Chatbot Tester Jobs in Texas (NOW HIRING)

Full Time Chatbot Tester information

What does a full time chatbot tester do?

A Full Time Chatbot Tester is responsible for evaluating and ensuring the quality and performance of chatbots before they are released to users. Their duties include creating and running test scenarios, identifying bugs or issues, and providing feedback to developers for improvements. They may test for functionality, user experience, natural language understanding, and integration with other systems. Their work helps ensure that chatbots deliver accurate, helpful, and seamless interactions for end users.

What are the key skills and qualifications needed to thrive as a full time chatbot tester?

To thrive as a Full Time Chatbot Tester, you need a solid understanding of software testing methodologies, attention to detail, and experience with conversational AI platforms, typically supported by a relevant degree or certifications in computer science or QA. Familiarity with testing tools like Selenium, Jira, and chatbot development environments such as Dialogflow or Rasa is often expected. Strong analytical thinking, communication, and problem-solving skills help testers identify issues and collaborate effectively with development teams. These skills are crucial to ensuring chatbots deliver accurate, natural, and user-friendly experiences while meeting quality standards.

What are some common challenges full time chatbot testers face when evaluating AI-driven conversations?

Full Time Chatbot Testers often encounter challenges such as identifying nuanced language errors, ensuring the chatbot handles unexpected user inputs gracefully, and verifying that responses are both accurate and contextually appropriate. Testers must also adapt to frequent updates in chatbot algorithms and features, requiring flexibility and keen attention to detail. Collaboration with developers and UX designers is essential to communicate findings and suggest improvements, making strong teamwork and documentation skills valuable in this role.

What is the difference between Full Time Chatbot Tester vs QA Tester?

AspectFull Time Chatbot TesterQA Tester
CredentialsBasic testing knowledge, sometimes certifications in software testingCertifications like ISTQB, testing experience
Work EnvironmentTech companies, remote or office-based, focus on AI/chatbot platformsVaried industries, office or remote, focus on software quality
Industry UsagePrimarily in AI, customer service, and tech sectorsAcross multiple industries including software, manufacturing, healthcare

The Full Time Chatbot Tester specializes in testing AI-driven chatbots, ensuring conversational accuracy and functionality, often within tech companies. QA Testers have a broader scope, testing various software products across industries. While both roles require testing skills and certifications, chatbot testers focus specifically on conversational AI, whereas QA testers handle diverse software quality assurance tasks.

What are the most commonly searched types of Chatbot Tester jobs in Texas?

The most popular types of Chatbot Tester jobs in Texas are:

What job categories do people searching Full Time Chatbot Tester jobs in Texas look for?

The top searched job categories for Full Time Chatbot Tester jobs in Texas are:

What cities in Texas are hiring for Full Time Chatbot Tester jobs?

Cities in Texas with the most Full Time Chatbot Tester job openings:

Infographic showing various Full Time Chatbot Tester job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.

Senior Research Engineer - Experimental Engineering

Consumer Reports

Austin, TX • On-site, Remote

$103K - $142K/yr

Full-time

Re-posted 13 days ago


Job description

WHO WE ARE

Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices.

Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.

OVERVIEW

The Experimental Engineering team leads the engineering R&D efforts in new and emerging products at Consumer Reports.

We're seeking a highly capable Senior Research Engineer to join our team and drive forward exploratory research engineering with particular focus on innovative applications of AI, machine learning, and emerging technologies. In this role, you'll embark on ambitious early-stage engineering efforts, validate concepts through rapid prototypes, and translate timely experiments into actionable insights that guide Consumer Reports' strategic initiatives. Research engineers operate 6+ months ahead of product roadmaps. Your work will be essential to identifying opportunities and pushing our technological boundaries.

This is a full-time remote opportunity, with hybrid work available for candidates local to Consumer Reports offices in New York or Washington, D.C. This position is not eligibale for sponsorship or relocation assistance.

How You'll Make An Impact

Consumer Reports' Experimental Engineering team is dedicated to rapidly exploring and prototyping solutions that empower consumers. As a Sr. Research Engineer on our team, you will:

  • Lead exploratory spikes, proof-of-concept projects, and early-stage prototyping end-to-end to test high-impact, forward-looking ideas.
  • Identify strategic opportunities in emerging technologies (notably AI/ML) and translate these opportunities into actionable prototypes
  • Serve as a technical leader on AskCR, our RAG chatbot built on Consumer Reports' product testing, journalism, and advocacy work and own architectural decisions on retrieval, evaluation, and orchestration
  • Collaborate closely on technical planning, architecture, and implementation efforts for AskCR, our RAG chatbot built on Consumer Report's product testing, journalism and advocacy work.
  • Work collaboratively across cross-functional teams (Digital Product, Product Testing, User Research, Data Engineering, Advocacy) to share insights and ensure learnings are leveraged broadly across Consumer Reports.
  • Establish and refine practices for documenting experiments and synthesizing research outputs to maximize their organizational impact.
  • Mentor engineers and raise the technical bar across the team.
  • Cultivate a culture of curiosity, experimentation, rapid learning, and discovery.

ABOUT YOU

You'll Be Highly Rated If:

  • You have deep experience as a full-stack software engineer, with additional depth and interest in applied research, particularly within AI/ML domains.
  • You are a problem solver. You can take a vague problem and return with a crisp framing, a plan, and a working prototype without needing the path defined for you.
  • You are motivated by entrepreneurial challenges, comfortable navigating ambiguity, and experienced in rapidly iterating early ideas to test feasibility and viability.
  • You're comfortable being a senior voice on the team and making calls on technical direction, pushing back when something isn't worth building, and knowing when to kill a project.
  • You effectively communicate experimental findings and engineering insights clearly and enthusiastically to both technical and non-technical stakeholders.
  • You understand the balance between near-term product delivery and longer-term investment in innovation, and are capable of operating effectively in early phases of product development (spike → proof-of-concept → early prototype).
  • You have practical understanding or curiosity regarding consumer rights, consumer advocacy, product ethics, and how responsible AI can empower individuals.

You'll Be One of Our Top Picks If:

  • You have the experience. 7+ years of professional software engineering experience; a Swiss army knife of engineering skill with demonstrated expertise in Python (particularly FastAPI), frontend development frameworks (ideally React and React Native) and AI orchestration.
  • You've built and shipped applied AI products to consumers (building data pipelines, fine-tuning models, evaluating AI tools).
  • You have a demonstrated curiosity for solving challenging and non-straightforward engineering problems; this might be reflected in a prior research engineering position, contributions to open source projects, self-directed programming projects, or something you'll surprise us with.
  • You bring a track record of designing and building innovative prototypes from the ground up, with examples you can walk through.
  • You have exceptional problem-solving skills and the ability to clearly communicate technical concepts to cross-functional teams.
  • You have experience mentoring other engineers or otherwise multiplying the work of a team.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate's particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.

Salary ranges

  • NY/California: $140K-$160K annually
  • All other approved CR locations: $133K-$152K

Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.