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Full Time Application Support Engineer Jobs in Raleigh, NC

Avnet, Inc.

Field Application Engineer

Raleigh, NC

Manage technical support issues within customer base and collaborate/bring in AMD Xilinx technical ... engineering managers, system architects and design engineers that align with customers' needs

CaptiveAire

Application Engineer

Raleigh, NC · On-site

As an Application Engineer at CaptiveAire, you will play a key role in shaping, advancing, and supporting innovative HVAC solutions for a wide range of real world applications. Why Work for ...

CaptiveAire

Application Engineer

Raleigh, NC · On-site

As an Application Engineer at CaptiveAire, you will play a key role in shaping, advancing, and supporting innovative HVAC solutions for a wide range of real world applications. Why Work for ...

Avnet, Inc.

Field Application Engineer

Raleigh, NC · On-site

Interface with the engineering departments of customers and suppliers. Performs a variety of ... Market supported lines to sales team by driving adoption of advocated solutions, with supplier ...

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All JobsApplication Support Engineer JobsFull Time Application Support Engineer JobsFull Time Application Support Engineer Jobs in Raleigh, NC

Full Time Application Support Engineer information

See Raleigh, NC salary details

$17

$47

$70

How much do full time application support engineer jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for full time application support engineer in Raleigh, NC is $47.18, according to ZipRecruiter salary data. Most workers in this role earn between $37.64 and $55.14 per hour, depending on experience, location, and employer.

What is a full time application support engineer?

Full Time Application Support Engineers are professionals responsible for maintaining and supporting software applications to ensure they run smoothly and efficiently for users. They diagnose and resolve technical issues, work with development teams to fix bugs, and assist users with troubleshooting problems. In addition, they may monitor system performance, apply updates, and help implement new features. Their goal is to minimize downtime and ensure a high-quality user experience for the applications they support.

What are the key skills and qualifications needed to thrive as a full time application support engineer, and why are they important?

To thrive as a Full Time Application Support Engineer, you generally need expertise in troubleshooting, software application support, and a relevant degree in computer science or a related field. Familiarity with ticketing systems, databases (such as SQL), and common programming or scripting languages is typically required, and certifications like ITIL can be advantageous. Strong problem-solving abilities, effective communication, and a customer-focused mindset help you stand out in this position. These skills are crucial for resolving technical issues efficiently, ensuring application stability, and delivering excellent user support.

What are some common challenges faced by full time application support engineers, and how can they be addressed?

Full-time Application Support Engineers often encounter challenges such as managing high-priority incidents, balancing multiple support tickets, and quickly troubleshooting unfamiliar issues. Effective communication with both end-users and development teams is crucial, as is maintaining up-to-date documentation for recurring problems. Proactively learning about the application's architecture and staying organized with incident tracking tools can help address these challenges, ensuring timely resolutions and continuous improvement in service quality.

What is the difference between Full Time Application Support Engineer vs Application Analyst?

AspectFull Time Application Support EngineerApplication Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL or HDIBachelor's in IT, Business, or related field; certifications like ITIL or Business Analysis certifications
Work EnvironmentSupport teams, help desks, client-facing roles, on-site or remoteBusiness units, IT departments, client-facing, often in office settings
Employer & Industry UsageTech companies, service providers, financial institutionsFinancial, healthcare, retail, and other industries requiring system analysis

The Full Time Application Support Engineer primarily focuses on maintaining and troubleshooting software applications, ensuring system uptime, and providing technical support. In contrast, an Application Analyst often analyzes business needs, recommends solutions, and works closely with stakeholders to optimize application performance. While both roles require technical knowledge and certifications like ITIL, their core responsibilities and daily tasks differ, making them distinct career paths within the IT industry.

What are the most commonly searched types of Application Support Engineer jobs in Raleigh, NC?

The most popular types of Application Support Engineer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Application Support Engineer jobs?

Cities near Raleigh, NC with the most Full Time Application Support Engineer job openings:

Full Time Application Support Engineer jobs near you

Senior Technical Support Engineer - Care Delivery

Verily Life Sciences

Raleigh, NC • On-site

Full-time

Re-posted 8 days ago

Job description

Who We Are
Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise.
Description
The Technical Solutions team focuses on care and research innovation. We support new business by expanding the boundary of the product in select areas, and we provide a scalable technical support framework for OneVerily, Verily Workbench, Onduo, Stargazer, and other new portfolios. As a Senior Technical Support Engineer, you will work closely with internal stakeholders to identify, reproduce, troubleshoot and resolve deep technical issues. You will also provide support for infrastructure, permission, and configuration changes. These high-level technical support and sustaining engineering services will help customers achieve their business outcomes. You will have the opportunity to collaborate with customers, top developers, architects, and operations teams to troubleshoot complex and challenging issues. You will help build support tooling and infrastructure.
The position necessitates travel, which is anticipated to be approximately 25%.
Responsibilities
  • Help define and manage technical customer issues, by reproducing and owning the issue lifecycle from start to finish.
  • Project manage new client deployment issues through to resolution.
  • Determines root cause by reading through code; troubleshoot customer reported issues; implement security and permissions configuration changes.
  • Drive operational efficiencies for issue resolution by identifying process, tooling, and product improvements. Create playbooks and knowledge base content for issue resolution.
  • Create reports and dashboards for internal issue tracking purposes.

Qualifications
Minimum Qualifications:
  • 3+ years experience working with Python, R, or a similar object oriented programming language with Bachelor's Degree in Statistics, Computer Science, Mathematics or Information Systems or related area.
  • Familiarity with SQL and ability to identify root cause of data issues. Proficiency with Jira and Github. Cloud operations experience such as create buckets, VMs, or security access controls
  • Excellent troubleshooting skills, with an ability to track complex details and clearly translate investigations into next steps for the customer or engineering.
  • Exceptional ability to communicate technical details to both senior developers and non-technical customers.

Preferred Qualifications
  • 4+ years of experience in software or healthcare technology.
  • Experience troubleshooting data issues.
  • Experience supporting highly regulated software.
  • 'Self starter' mentality, with a passion for owning and driving issues to resolution.

Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States.
The US base salary range for this full-time position is $117,500 - $176,500 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus or benefits.
Verily Health Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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