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Full Time Airport Ramp Controller Jobs in Indiana

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Full Time Airport Ramp Controller information

What are the key skills and qualifications needed to thrive as a Full Time Airport Ramp Controller, and why are they important?

To excel as a Full Time Airport Ramp Controller, you need strong knowledge of airport operations, safety regulations, and ramp procedures, usually supported by relevant aviation training or certification. Familiarity with radio communication systems, ramp management software, and ground service equipment is essential. Exceptional situational awareness, teamwork, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure safe, efficient aircraft movement and coordination on the ramp, minimizing risks and delays.

What are Full Time Airport Ramp Controllers?

Full Time Airport Ramp Controllers are responsible for coordinating and overseeing aircraft movements on the ground, specifically on the ramp or apron areas of an airport. They ensure that planes are safely marshaled to and from gates, manage ground support equipment, and communicate with pilots, ground crew, and air traffic control to prevent collisions or delays. Their role is critical to maintaining airport safety and efficiency, especially during busy periods. Ramp controllers typically work in shifts to provide round-the-clock coverage, and often need to be able to respond quickly to changing weather and operational conditions.

What are the main challenges faced by Full Time Airport Ramp Controllers, and how can new hires prepare for them?

Full Time Airport Ramp Controllers often face challenges such as managing tight turnaround times, coordinating communication between multiple teams, and ensuring safety protocols are strictly followed in a fast-paced environment. New hires can prepare by familiarizing themselves with airport operations, practicing clear and concise communication, and staying updated on safety procedures. Adaptability and attention to detail are key, as ramp controllers must respond quickly to changing conditions and unexpected situations while maintaining a safe and efficient ramp area.

What is the difference between Full Time Airport Ramp Controller vs Part Time Airport Ramp Controller?

AspectFull Time Airport Ramp ControllerPart Time Airport Ramp Controller
Work HoursTypically 40 hours/week, full shiftsFewer hours, flexible scheduling
CertificationsRequired certifications like ramp safety and communicationSame certifications as full time, but may have less training
Work EnvironmentAirport ramp, outdoor, fast-pacedSame environment, fewer shifts
Employer UsageCommonly employed full-time by airlines or ground servicesHired for specific shifts or seasonal needs

Full Time Airport Ramp Controllers work regular hours, often 40 hours weekly, with comprehensive training and certifications. Part Time Airport Ramp Controllers have flexible schedules with fewer hours but require similar skills and certifications. Both roles operate in the same fast-paced airport environment, supporting ground operations and safety.

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What cities in Indiana are hiring for Full Time Airport Ramp Controller jobs? Cities in Indiana with the most Full Time Airport Ramp Controller job openings:
Full Time Airport Ramp Controller jobs near you
Airport Customer Service/Ramp Supervisor-FWA

Airport Customer Service/Ramp Supervisor-FWA

Unifi

Fort Wayne, IN • On-site

$15.25 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

General information
Job Title
Airport Customer Service/Ramp Supervisor-FWA
Date
Monday, May 11, 2026
Entity
Unifi Aviation, LLC
State
Indiana
City
Fort Wayne
Base Pay Rate:
$ 18.00
Seasonal Pay Rate:
$ 1
Full/Part Time
Full Time
Total Pay:
$ 19
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Requirements and Description
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.
Job Summary:
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits:
  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (CA Employees are paid bi-weekly)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:
  • Leading a team of agents in customer service duties.
  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
  • Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:
  • High School diploma, GED or equivalent education.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.

Preferred Qualifications:
  • One year of relevant work experience in the aviation or ground handling services industry.

Physical requirements:
  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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