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Full Time 3Rd Shift Customer Service Jobs (NOW HIRING)

Planet Fitness

Third Shift Customer Service

Hilliard, OH · On-site

$15.25 - $20.50/hr

This position is Full Time. Essential Duties and Responsibilities * Greet members, prospective ... Customer service background preferred * Basic computer proficiency * A passion for fitness and ...

Planet Fitness

Third Shift Customer Service

Columbus, OH · On-site

$15.50 - $21/hr

This position is Full Time. Essential Duties and Responsibilities * Greet members, prospective ... Customer service background preferred * Basic computer proficiency * A passion for fitness and ...

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How much do full time 3rd shift customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for full time 3rd shift customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Full Time 3Rd Shift Customer Service jobs near you
Third Shift Customer Service

Third Shift Customer Service

Planet Fitness - Duo Fit, LLC

Columbus, OH

$15.50 - $21/hr

Full-time

Posted 21 days ago

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 588 frontline employees who took The Breakroom Quiz

47th of 61 rated gym and leisure clubs

Job description

Job Summary
The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Friday. This position is Full Time.
Essential Duties and Responsibilities
  • Greet members, prospective members and guests by providing exceptional customer service
  • Handle all front desk related activities not limited to:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check ID and Member barcodes into the system
    • New member sign-up
    • Take prospective members on a tour of the club
  • Facilitate needed updates to members accounts
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
  • Assist in maintaining the neatness and cleanliness of the club
  • Assist in monitoring for safety of persons and cleanliness in the club
  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies/paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager immediately.
Qualifications/Requirements
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude at all times
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations
  • Strong listener with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language
  • High School diploma/GED equivalent preferred
  • Must be 18 years of age or older
Physical Demands
  • Continual standing and walking during shift
  • Continual talking in person with members and answering incoming membership calls
  • Must be able to occasionally lift up to 50 lbs
  • Will dilute and clean with chemicals during shift
  • Clean and sanitize equipment and often used surfaces in the club
  • Monitor club and assist members throughout entirety of shift

What Planet Fitness employees say

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Benefits

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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