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Full Time 24 7 Customer Service Jobs in Decatur, IL

Accel Entertainment

Field Service Technician

Decatur, IL · On-site

$18 - $30/hr

... 24/7 customer service, data analysis and reporting, and cash logistics. The Company's racino ... Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical ...

kirbyrisk

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Monday-Friday, 7 am-4 pm, with overtime as needed Why Kirby Risk? Founded in 1926, Kirby Risk is a ...

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental &VisionPlans

kirbyrisk

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Monday-Friday, 7 am-4 pm, with overtime as needed Why Kirby Risk? Founded in 1926, Kirby Risk is a ...

Kirby Risk

Customer Service Representative

Decatur, IL · On-site

$19 - $22/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Monday-Friday, 7 am-4 pm, with overtime as needed Why Kirby Risk? Founded in 1926, Kirby Risk is a ...

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All Jobs24 7 Customer Service JobsFull Time 24 7 Customer Service JobsFull Time 24 7 Customer Service Jobs in Decatur, IL

Full Time 24 7 Customer Service information

See Decatur, IL salary details

$9

$18

$26

How much do full time 24 7 customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for full time 24 7 customer service in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Full Time 24 7 Customer Service vs Part Time 24 7 Customer Service?

AspectFull Time 24 7 Customer ServicePart Time 24 7 Customer Service
Work HoursTypically 35-40 hours/week, available 24/7Fewer hours, still available 24/7 but with limited shifts
CredentialsUsually requires customer service experience, basic certificationsSimilar credentials, often less experience required
Work EnvironmentCall centers, remote support, retailSame environments, fewer shifts
Employer UsageCommon in industries needing constant supportUsed for flexible staffing needs

Full Time 24 7 Customer Service involves working standard hours with full-time benefits, while Part Time 24 7 Customer Service offers flexible hours with fewer benefits. Both roles require similar skills and credentials, but differ mainly in hours worked and employment benefits.

What cities near Decatur, IL are hiring for Full Time 24 7 Customer Service jobs?

Cities near Decatur, IL with the most Full Time 24 7 Customer Service job openings:

Full Time 24 7 Customer Service jobs near you
Infographic showing various Full Time 24 7 Customer Service job openings in Decatur, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,923 per year, or $18.2 per hour.

Field Service Technician

Accel Entertainment

Decatur, IL • On-site

$18 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Accel Entertainment rating

6.7

Company rating: 6.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

191st of 283 rated repair and maintenance companies

Job description

About Us
Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue.
Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company's racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit www.accelentertainment.com.
Job Description:
  • Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc.,
  • Multiple Service Positions Available across all areas of Illinois
  • Rates range from $18-$30/hour, dependent on related work experience & proficiency
  • Will train inexperienced candidates
  • Additional shift differential for weekends and 2nd/3rd shifts
  • Hiring for weekends, second and third shift
  • Shift starts from home
  • Company-supplied vehicle + fuel card
  • Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards

About Accel Entertainment
Accel Entertainment is the largest Gaming Terminal Operator in the country, providing video gaming equipment, ATMs, and amusement devices (pool, dart, jukebox, etc) to over 2600 locations in Illinois. Our focus is providing unmatched customer support, service, and expertise so our partner establishments can grow their business.
Qualifications
  • Great Customer Service
  • High school diploma or equivalent
  • Terminal Handler's License - costs covered by company
  • Relevant experience preferred but not required - ATM, amusement, gaming or other electronic / mechanical aptitude (examples - HVAC, low voltage, cable, phone, internet, automotive)
  • Ability to communicate effectively & follow written or verbal instruction
  • Strong organizational, problem-solving, analytical skills
  • Computer literacy helpful but not required
  • Valid driver's license
  • Minimum of 21 years of age
  • Frequently required to lift/push weights up to 50 pounds

Summary
The primary responsibilities of this position include, but are not limited to, maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, as well as assisting in other areas as needed.
Duties and Responsibilities
  • Respond to and troubleshoot service calls for equipment repairs in a timely manner
  • Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
  • Provide exemplary customer service
  • Manage inventory to ensure parts are available when repairs are needed
  • Complete all necessary documentation for device entry and logs
  • Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs

#AEGaming
Base Pay Range:
$18.00 - $30.00 based on experience
This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.
Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.
Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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