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Fulfil Solutions Jobs (NOW HIRING)

International SOS

Solutions Architect - CcaaS

Blue Bell, PA · On-site

$60.25 - $79.25/hr

... organisations fulfil their Duty of Care responsibilities. Now, we're looking for talented ... CCaaS Solution Architecture : Lead the design of end-to-end customer engagement solutions using ...

International SOS

Solutions Architect - CcaaS

Blue Bell, PA · On-site

$60.25 - $79.25/hr

... organisations fulfil their Duty of Care responsibilities. Now, we're looking for talented ... CCaaS Solution Architecture : Lead the design of end-to-end customer engagement solutions using ...

Pax8

Solutions Engineer

$61K/yr

🚀 Solution Engineer - USA | Pax8 Join Pax8 as a Solution Engineer in the United States and play ... To fulfil this role, you must hold valid right to work in USA. 💰 Compensation & Benefits ...

Zortech Solutions

AWS Cloud Solution Architect

Richmond, VA · Remote

$66.25 - $87/hr

My name is Wasim and I am an IT Recruitment Executive at ZORTECH SOLUTIONS . We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a ...

Ztek Consulting INC

Solution Architect

Erie, PA · On-site

$61 - $80.50/hr

... responsible for o Design solutions for the project that enable customer to meet their ... Enable customer to fulfil the stated project objectives o Lead solution of the product ...

Pax8

Sr. Solutions Engineer

$102K/yr

🚀 Senior Solution Engineer - United States & Canada | Pax8 Senior Solution Engineer opportunity ... To fulfil this role, you must hold valid right to work in the United States or Canada. 💰 ...

Amazon

Sr. Customer Solutions Manager

Seattle, WA · On-site

The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will ...

Amazon

Sr. Customer Solutions Manager

Seattle, WA

The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will ...

Amazon

Sr. Customer Solutions Manager

Seattle, WA · On-site

The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will ...

Amazon

Sr. Customer Solutions Manager

Seattle, WA · On-site

The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will ...

Zortech Solutions

Full stack developer

Wilmington, DE · On-site

My name is Wasim and I am an IT Recruitment Executive at ZORTECH SOLUTIONS. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job ...

Zortech Solutions

Tableau Developer

Houston, TX · On-site

My name is Wasim and I am an IT Recruitment Executive at ZORTECH SOLUTIONS . We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a ...

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All JobsFulfil Solutions Jobs

Fulfil Solutions information

What is the difference between Fulfil Solutions vs Order Fulfillment Specialist?

AspectFulfil SolutionsOrder Fulfillment Specialist
CredentialsLogistics certifications, supply chain knowledgeLogistics certifications, warehouse experience
Work EnvironmentWarehouse, distribution centers, logistics firmsWarehouse, e-commerce fulfillment centers
Industry UsageSupply chain management, logistics providersRetail, e-commerce, warehouse operations
Job FocusManaging fulfillment processes, optimizing supply chainPicking, packing, shipping orders

Fulfil Solutions typically refers to companies or services providing comprehensive supply chain and logistics management, including order processing and fulfillment. An Order Fulfillment Specialist is a role within these operations, focusing on executing order picking, packing, and shipping. While both are involved in fulfillment, Fulfil Solutions often encompasses broader logistics management, whereas the specialist role is more hands-on with daily order processing.

What cities are hiring for Fulfil Solutions jobs? Cities with the most Fulfil Solutions job openings:
What states have the most Fulfil Solutions jobs? States with the most job openings for Fulfil Solutions jobs include:
What job categories do people searching Fulfil Solutions jobs look for? The top searched job categories for Fulfil Solutions jobs are:
Fulfil Solutions jobs near you
Infographic showing various Fulfil Solutions job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% In-person job distribution.

Solutions Architect - CcaaS

International SOS

Blue Bell, PA • On-site

$60.25 - $79.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Now, we're looking for talented individuals to join our team and make a difference.
Purpose of Job:
H3S Digital Assistance is seeking an experienced Solutions Architect specializing in Contact Center as a Service (CCaaS) with strong integration expertise to design, deliver, and support scalable end-to-end customer engagement solutions. This role is responsible for architecting holistic solutions that seamlessly connect CCaaS, CPaaS, bespoke CRM integrations, and Digital platforms, enabling consistent omnichannel customer experiences across voice and digital touch points within multiple domains and operational wokflows. The ideal candidate combines deep CCaaS platform knowledge with strong integration and API design skills, and serves as a trusted technical advisor. Responsible for maintaining architecture standards, bridging business requirements and technical execution, working closely with Product Directors, Product Managers, technology teams and delivery teams. Past experience with a Contact Center Solution required.
Essential Job Duties and Responsibilities:
  • CCaaS Solution Architecture: Lead the design of end-to-end customer engagement solutions using NICE CxOne as the core CCaaS platform. Architect integrated CCaaS and CPaaS solutions, enabling use cases such as outbound notifications, proactive engagement, and digital-first journeys. Design omnichannel customer flows across voice, digital voice, SMS, chat, email, and other messaging platforms.
  • NiCE inContact Platform Expertise: Configure and optimise NICE CxOne capabilities, including studio workflows, digital channels, routing strategies. Lead integration design and deployment for NiCE with a case management system. Support platform governance across environments (DEV, UAT, PROD), releases, and upgrades. Advise on best practice for scalability, high availability, and security.
  • CPaaS Integration & Orchestration: Consider, design and implement CPaaS integrations (e.g. SMS, WhatsApp, Digital Voice/VOIP) that complement CCaaS workflows. Enable event-driven and API-based orchestration between CPaaS, CCaaS, CRM, Digital Applications, and downstream systems. Ensure consistent customer context and interaction history across all engagement channels.
  • CRM & Bespoke Integrations: Architect custom integrations between NICE CxOne, Case Management System (CRM), and CPaaS platforms where applicable. Enable capabilities such as CTI, screen pop, customer data syncronisation, and reporting.
  • Stakeholder Engagement: Engage with stakeholders across the organization to understand business requirements, communicate architectural decisions, and gain buy-in for strategic initiatives.
  • Technology Innovation: Stay abreast of emerging technologies, trends, and industry developments, evaluating their potential impact on the organization and driving innovation through the adoption of new tools and methodologies.
  • Delivery Enablement & Documentation: Produce solution architecture diagrams, integration specific s, and configuration documentation. Support delivery teams during implementation and testing. Promote reusable patterns and standards for CCaaS and CPaaS integrations.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams including software development, data science, UX/UI design, and product management to deliver integrated digital solutions that meet business needs.
  • Risk Management: Identify potential risks and vulnerabilities associated with digital solutions, implementing proactive measures to mitigate security, privacy, compliance, and regulatory concerns.
  • Digital Technology Strategy: Participate in building the digital technology strategy with Digital CTO, H3S CPO, Director, Products, H3S Head of Engineering and other architects.

#Americas
Qualifications:
Required Skills and Knowledge:
  • Proven experience of at least 7+ years in solutions engineering, or system integrations with a strong focus on customer engagement solutions.
  • Hands on experience implementing Nice CxOne and/or Genesys in production environments, desired.
  • Experience integrating CCaaS and CPaaS platforms for end-to-end customer journeys, is a plus.
  • Experience with bespoke CRM integrations and Digital Application integrations, using APIs and event-based architecture.
  • Good product understanding and knowledge of product lifecycle.
  • Expertise in cloud technologies (e.g., AWS, Azure, Google Cloud), microservices architecture, APIs, DevOps practices, and agile methodologies.
  • Knowledge of web development or mobile app development, business modeling, database concepts and project management - preferably using Agile Development Methodologies.
  • Good oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner.
  • Good oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner.
  • Ability to communicate detailed, persuasive information to all stakeholders - verbally and in writing
  • Strong problem-solving skills and willingness to roll up one's sleeves to get the job done

Qualifications (cont.)
  • Experience working in a multi-cultural international organization is a plus
  • Working knowledge of product development architecture
  • Excellent knowledge of User Centered Design principles & design quality standards
  • Excellent oral and written communication

Required Qualifications:
  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
  • Certifications such as TOGAF, AWS Certified Solutions Architect, or equivalent are highly desirable.

Required Languages:
  • English to a very high standard written and oral

Travel / Rotation Requirements:
  • Occasional travel will be required as dictated by business need

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By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages
Start your journey with us today. Apply now!

Apply