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Ftth Jobs in Michigan (NOW HIRING)

This position is ideal for individuals with a background in FTTH installation and fiber construction/pulling/splicing, who are passionate about technology, enjoy working outdoors, and are eager to ...

Manager of Pole Attachment & Make-Ready

Lansing, MI · On-site

$115K - $118K/yr

The Manager of Pole Attachment & Make-Ready is responsible for managing pole attachment permit acquisition and make-ready engineering for Wire 3's Fiber-to-the-Home (FTTH) construction projects. This ...

Fiber Splicer

Detroit, MI · On-site

$26 - $30/hr

Demonstrated proficiency in FTTH build. * Knowledge of building enclosures of all sizes. * Understanding of and ability to use: OTDR testing Bidirectional fast testing meters. * Ability to drive for ...

Strong understanding of telecom/FTTH design, permitting processes, and regulatory environments Ability to interpret technical documents, site plans, and jurisdictional requirements Demonstrated ...

Experience testing fiber in FTTH, underground, and aerial environments preferred. * Familiarity with aerial and underground closure configurations and testing considerations preferred. * Ability to ...

... design and FTTH/FTTP deployments. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS The physical requirements described here are ...

... FTTH/FTTP deployments. Valid Driver's License The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of ...

Showing results 21-40

Ftth information

See Michigan salary details

$34.9K

$82.9K

$131.6K

How much do ftth jobs pay per year?

As of Sep 2, 2026, the average yearly pay for ftth in Michigan is $82,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $100,700.00 per year, depending on experience, location, and employer.

What is an FTTH?

An FTTH (Fiber to the Home) job involves the installation, maintenance, and troubleshooting of fiber-optic networks that provide high-speed internet to homes and businesses. Responsibilities may include laying fiber cables, configuring network equipment, and ensuring proper signal transmission. FTTH technicians and engineers work with specialized tools to splice fibers, test connections, and repair faults. This role requires knowledge of fiber-optic technology, networking principles, and safety protocols.

What are the typical day-to-day responsibilities of an FTTH technician?

As an FTTH technician, your daily tasks involve installing, testing, and maintaining fiber optic connections directly to residential or commercial properties. You'll frequently work both indoors and outdoors, managing cable runs, performing splicing, troubleshooting connectivity issues, and verifying network performance. Collaboration with other field technicians, network engineers, and customer service representatives is common to ensure installations are completed accurately and on schedule. This role requires both technical skill and customer interaction, as you'll often explain procedures or address service concerns directly with clients. Staying organized and proactive is key to keeping up with service requests and maintaining high-quality standards for every job.

What are the key skills and qualifications needed to thrive in the FTTH position, and why are they important?

To thrive in an FTTH (Fiber to the Home) role, you need a solid understanding of fiber optic technology, network installation, troubleshooting, and often a background in telecommunications or a related technical field. Familiarity with OTDRs (Optical Time Domain Reflectometers), splicing machines, and certification from organizations like FOA (Fiber Optic Association) are typically required. Excellent problem-solving skills, attention to detail, and the ability to communicate effectively with both customers and technical teams are highly valued. These competencies ensure the efficient deployment and maintenance of high-speed fiber networks to residential clients, directly impacting customer satisfaction and service reliability.

Infographic showing various Ftth job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,948 per year, or $39.9 per hour.

Service Delivery Technician I - Howell, MI

Surf Internet

Howell, MI

$25.75 - $28/hr

Full-time

Re-posted 14 days ago


Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 101 rated telecommunications companies


Job description

Overview

The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction. 

This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois. 

Reports To:               Service Delivery Technician Supervisor

Department:               Field Operations

Job Status:             Non-Exempt

Location:                Howell, MI

Responsibilities:

Technical Installation & Support 

  • Perform FTTH fiber installations and some service repair calls at residential locations. 
  • Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord. 
  • Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements). 
  • Troubleshoot basic fiber drop issues and connectivity problems. 
  • Understand and apply basic electronics, connectivity principles, and diagnostic procedures. 

Field Operations & Safety 

  • Ability to competently climb ladders on poles and other network elements. 
  • Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance. 
  • Maintain company truck, tools, and personal safety gear per operational and safety guidelines. 
  • Work outdoors in various weather conditions, including rain, snow, heat, and ice. 
  • Operate a company vehicle safely between job sites and in accordance with company policy. 

Customer Interaction & Communication 

  • Interact professionally and courteously with customers during all service calls. 
  • Explain service details, billing, and equipment features; answer related questions. 
  • Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.  
  • De-escalate and resolve repeat customer concerns and service complaints. 
  • Promote Surf Internet products and services to generate upgrades or additional accounts. 

Operational Support 

  • Monitor job schedules, receive updates, and communicate using CRM and field service software. 
  • Prepare daily work assignments by requisitioning equipment and loading the service vehicle. 
  • Provide accurate, timely updates and documentation of service tickets and job statuses. 
  • Participate in regular team meetings, training sessions, and cross-department communications. 
  • Adhere to all Surf Broadband Solutions procedures, safety regulations, and performance expectations. 


 

Qualifications

  • High school diploma or equivalent
  • Valid driver’s license with an acceptable driving record. 
  • Ability to lift and maneuver objects 75+ lbs. regularly. 
  • Willingness to travel up to 100% of the time across the service region. 
  • Comfortable working at elevated heights and in adverse weather conditions. 
  • Strong self-management, problem-solving, and customer service skills. 
  • Experience with CRM software, Google Docs, and basic computer tools. 
  • Must be able to work flexible schedules, including weekends and on-call rotations. 
  • Regular, consistent, and punctual attendance is essential. 

What Surf Internet employees say

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