ZipRecruiter

Log In

1

Ftth Installation Jobs in Austin, TX (NOW HIRING)

Optimum

Maintenance Technician 3

Georgetown, TX · On-site

Build, Troubleshoot, and repair all aspects of the FTTH & RFOG Networks * Resolves issues at installation and on scheduled service call from customer's electronic devices to tap * Partner with ...

Optimum

Maintenance Technician 3

Georgetown, TX · On-site

Build, Troubleshoot, and repair all aspects of the FTTH & RFOG Networks * Resolves issues at installation and on scheduled service call from customer's electronic devices to tap * Partner with ...

GFiber

OSP Maintenance Technician II

Austin, TX · On-site

... FTTH) deployments with experience in service drop installations. * 3 years of experience with fiber to the business-to-business (B2B)/Enterprise level fiber network construction/operations.

GFiber

OSP Maintenance Technician II

Austin, TX · On-site

$31 - $34/hr

... FTTH) deployments with experience in service drop installations. * 3 years of experience with fiber to the business-to-business (B2B)/Enterprise level fiber network construction/operations.

GFiber

Field Services Center Manager

Austin, TX · On-site

Role Description The Field Operations (FOps) team is responsible for installing, maintaining and ... FTTH/GPON/XGS network construction and/or large scale fiber network deployments. * 5 years of ...

Google Inc.

Special Projects Manager

Austin, TX · On-site

$150 - $200/hr

... installations and maintenance of a fiber optic network for residential and business customers ... Support the deployment and operation of GFiber's FTTH build in a metropolitan area. Assist the Head ...

Socket.dev

Field Services Center Manager

Austin, TX · On-site

$80 - $100/hr

Role Description The Field Operations (FOps) team is responsible for installing, maintaining and ... FTTH/GPON/XGS network construction and/or large scale fiber network deployments. * 5 years of ...

GFiber

Field Services Center Manager

Austin, TX · On-site

Role Description The Field Operations (FOps) team is responsible for installing, maintaining and ... FTTH/GPON/XGS network construction and/or large scale fiber network deployments. * 5 years of ...

Centric Infrastructure Group

OSP Splicer

Austin, TX · On-site

$24.75 - $29.50/hr

The Fiber Splicer is responsible for the terminating, splicing, bonding/grounding, installing CPE ... This position will consist of FTTH daytime, but possibility of some night work. * Fusion splice ...

Centric Infrastructure Group

OSP Splicer

Austin, TX · On-site

$26 - $30.75/hr

The Fiber Splicer is responsible for the terminating, splicing, bonding/grounding, installing CPE ... This position will consist of FTTH daytime, but possibility of some night work. * Fusion splice ...

Centric Infrastructure Group

OSP Splicer

Austin, TX · On-site

$26 - $30.75/hr

The Fiber Splicer is responsible for the terminating, splicing, bonding/grounding, installing CPE ... This position will consist of FTTH daytime, but possibility of some night work. * Fusion splice ...

Ledcor Construction, Inc.

Designer

Austin, TX · On-site

$80 - $100/hr

Design fiber optic and copper OSP networks for projects such as FTTH deployments and commercial ... installation and repair. Ledcor has been recognized as a Top 100 Inspiring Workplace in North ...

New

LTS Managed Technical Services LLC

Designer

Austin, TX · On-site

Design fiber optic and copper OSP networks for projects such as FTTH deployments and commercial ... installation and repair. Ledcor has been recognized as a Top 100 Inspiring Workplace in North ...

Ledcor Group

Designer

Austin, TX · On-site

Design fiber optic and copper OSP networks for projects such as FTTH deployments and commercial ... installation and repair. Ledcor has been recognized as a Top 100 Inspiring Workplace in North ...

CCI Systems, Inc.

Fiber Testing Technicians

Austin, TX · On-site

... network installations. * Troubleshoot fiber performance issues including high loss events ... Experience testing fiber in FTTH, underground, and aerial environments preferred. * Familiarity ...

next page

Showing results 1-20

All JobsFtth Installation JobsFtth Installation Jobs in Austin, TX

Ftth Installation information

See Austin, TX salary details

$10

$20

$28

How much do ftth installation jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ftth installation in Austin, TX is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

Is fiber to the home installation a hard job?

Fiber to the home (FTTH) installation can be physically demanding and requires technical skills, including working with fiber optic cables, tools, and equipment. It often involves climbing, outdoor work, and troubleshooting, making it a job that requires attention to safety and precision.

What is the role of a FTTH installation technician?

A FTTH (Fiber to the Home) installation technician is responsible for installing, testing, and maintaining fiber optic cables that deliver high-speed internet directly to customers' homes. They often work outdoors and indoors, using specialized tools and equipment, and may need certifications in fiber optics or telecommunications. Their work ensures reliable internet service and may involve troubleshooting connectivity issues.

What are popular job titles related to Ftth Installation jobs in Austin, TX?

For Ftth Installation jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Ftth Installation jobs in Austin, TX look for?

The top searched job categories for Ftth Installation jobs in Austin, TX are:

What cities near Austin, TX are hiring for Ftth Installation jobs?

Cities near Austin, TX with the most Ftth Installation job openings:

Ftth Installation jobs near you

Service Delivery Operations Support Lead

Ubiquity

Georgetown, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Key responsibilities

  • Manage daily scheduling and workforce management platforms to route installations and coordinate capacity adjustments.

  • Monitor and track external contractor and internal technician productivity, manage escalations, and report on completion metrics.

  • Create reports on drop and install activities, success rates, cancellation reasons, and network delays to ensure KPIs are met.

Ubiquity rating

5.9

Company rating: 5.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

398th of 500 rated business services

Job description

Job Summary:
The Service Delivery Operations Support Lead (SDOSL) provides a critical link between residential sales strategy and technical execution in the field. In this role they will design, track, and optimize FTTH drop & install projects, ensuring that sales orders seamlessly transition into successful customer installations & activations, with a high level of customer satisfaction. The SDOSL oversees end-to-end residential fiber-to-the-home (FTTH) service delivery, bridging customer sales orders, field technician routing, and third-party contractor performance to hit installation metrics, reduce truck rolls, and ensure high customer satisfaction. The role also manages GC & Tech Onboarding, and Training management with field tech while working very closely with market teams, control tower, GC's, warehouse, procurement and finance teams.
Location:
  • The role will be remote/hybrid based in one of our offices. Must be located in Omaha, NE, Southlake, TX, or Georgetown, TX.

Schedule:
  • Monday - Friday, some weekends as business needs.

Employment Classification:
  • Exempt: Regular, Full-time

Supervisory Responsibilities:
  • None.

Duties / Responsibilities:
  • Manage daily scheduling boards and workforce management platforms to route aerial and underground drop installations efficiently. Manage drop bury as per the market SLAs.
  • Balance daily workloads, manage the unassigned order queue, and coordinate capacity adjustments. Work with Procurement to Order materials. Inventory management (tracking & reporting)
  • Monitor external contractor and internal technician productivity, manage escalations, and track completion metrics. PO & Invoice management and GC work audit. Virtual QCs and Corrective Actions. Manage Corrective Actions to Completion & Report on QC.
  • Update tracking systems (e.g., Smartsheet, specialized dispatch tools like COS) with job statuses, customer rescheduling notes, and closeout data. Vetro database & Splicing info. Update Splice Matrix, PPC Completions, and Vendor Fiber Swap
  • Design and implement workflow optimizations to cut customer cancellation rates and reduce missed appointments. Understand the D&I SOPs and manage control tower & GC techs accordingly
  • Create daily, weekly and monthly reports on all the customers drop & installs with insight into success rate, cancellation rates, failure reasons, rescheduling analysis, network delays tracker etc
  • Meet Service Delivery Key Performance Indicators (KPI's)
    • Daily install success rate should be above 70% and monthly success rate should be above 85%. The monthly installable (rate after pre & post customer cancellations) success rate should above 90%.
    • Install made appointment rate target is 95% & above. Field tech should be at customer's home with the 2 hours of the appointment window.
    • All the temp drop resulting from either new installs or break=fix / Out of Service trouble ticket should be buried as per the market SLAs. NE SLA has 14 business days, and TX SLA has 7 business days.
    • Works closely with market teams and GC tech to ensure timely completion of any network delay-related installs. Network delay installs should be completed within 5 business days of the original install schedule date. All exceptions will require approval from market leaders.
    • Compliancy with QC Process in COS FSM is mandatory. Our target is to 100% of virtual QC and 10% of Physical QC. Virtual QC completed within NEXT business day should be above 90%. All the identified QC corrective actions should be completed within 5 business days.

Education and / or Experience:
  • Bachelor's degree or equivalent professional experience.
  • 3 to 5 years of experience in OSP Engineering, telecommunications field operations, project coordination, and quality control.
  • Proficiency with splicing information, inside plant and outside plant details, workforce management platforms, and advanced Excel.
  • 3 years of experience working for FTTH (Fiber to the Home) - ISP (Internet Service Provider) in field operations or fiber deployment/buildout roles either directly or managing field tech/general contractors

Required Skills / Abilities:
  • Exceptional verbal and written communication skills to liaise smoothly between GCs, field crews, management, and end customers.
  • Strong critical thinking skills to handle real-time field delays, permitting or utility locate issues, and service escalations.

Physical Requirements:
Definitions:
Continuously: 6-8 hours in an 8-hour day or 60 times per hour
Frequently: 3-6 hours in an 8-hour day or up to 12-60 times per hour
Occasionally: up to 3 hours in an 8-hour day or 1-12 times per hour
Never: No physical requirement
In a typical work day, the employee will be required to:
  • Sit: Frequently
  • Stand: Occasionally
  • Walk: Occasionally
  • Keyboarding: Continuously
  • Fine manipulation: Continuously
  • Lift: Occasionally will require capability to lift up to 25 pounds.
  • Carry: Occasionally will require capability to carry up to 25 pounds.
  • Travel: Ability to travel approximately 25% of the time.
  • Work Environment:
    • o The work environment is primary office or remote/hybrid based. This role requires field site visits where the employee will be exposed to varying temperatures and weather conditions when supporting field technicians or other market operations.

What's in it for you:
We truly value our employees and put their well-being first! Here we provide the following:
  • Medical and Dental Plan
  • Vision Plan
  • PTO
  • 401(K) with company match
  • Collegial environment of talented professionals
  • Growing and well-funded company

About Us:Ubiquity invests in, develops, and manages digital communications infrastructure throughout the United States. Ubiquity partners with ISPs, wireless carriers, utilities, and municipalities to deliver connectivity and sustainability solutions in underserved communities. Ubiquity's mission focuses on providing customer choice and spurring competition, both essential components of empowering communities for the future.
Ubiquity is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ubiquity does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

What Ubiquity employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply