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Frozen Department Manager Jobs in Springfield, OH

Customer Service Rep

Xenia, OH ยท On-site

$14 - $19/hr

Frozen Food Express is looking for a Customer Service Representative for our Xenia, OH location ... Manage service issues by researching and coding all applicable service failures in the system.

Department Associate

Dayton, OH ยท On-site

$12.25 - $16/hr

Stock frozen and refrigerated products, ensuring proper placement, labeling, and organization ... Independently manage the stocking of shelves, rotating products, and ensuring proper inventory ...

Plans, directs and supervises team members in the day to day operations within various departments ... One year of management experience. * Rotational assignments in other areas of the store such as ...

Plans, directs and supervises team members in the day to day operations within various departments ... One year of management experience. * Rotational assignments in other areas of the store such as ...

Food Safety Quality Manager

Sidney, OH ยท On-site

$93K - $154K/yr

... frozen pizzas, located in Salina, KS . This position is responsible for managing the Food Safety ... Dept of Ag), SSOP (Standard Sanitation Operating Procedures), HACCP (Hazardous Analysis Critical ...

Food Safety Quality Manager

Sidney, OH ยท On-site

$93K - $154K/yr

... brand frozen pizzas, located in Salina, KS .This position is responsible for managing the Food ... Dept of Ag), SSOP (Standard Sanitation Operating Procedures), HACCP (Hazardous Analysis Critical ...

Shift Lead

Dayton, OH ยท On-site

$13.25 - $16.50/hr

* Opens and closes the store in the absence of store management, including all required systems start ... Responsible for basic department pricing and making daily price changes; ensures proper signage is ...

Shift Lead

Dayton, OH ยท On-site

$12.75 - $15.75/hr

* Opens and closes the store in the absence of store management, including all required systems start ... Responsible for basic department pricing and making daily price changes; ensures proper signage is ...

Shift Lead

Dayton, OH ยท On-site

$12.75 - $15.75/hr

* Opens and closes the store in the absence of store management, including all required systems start ... Responsible for basic department pricing and making daily price changes; ensures proper signage is ...

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Frozen Department Manager information

See Springfield, OH salary details

$11

$20

$31

How much do frozen department manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for frozen department manager in Springfield, OH is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $19.90 per hour, depending on experience, location, and employer.

What does a frozen department manager do?

A Frozen Department Manager oversees the daily operations of the frozen foods section in a grocery store or supermarket. Their responsibilities include managing inventory, ensuring product quality and safety, organizing displays, supervising staff, and maintaining compliance with health and safety regulations. They also handle ordering and receiving shipments, monitor sales performance, and provide excellent customer service. This role requires attention to detail, leadership skills, and knowledge of proper food storage procedures.

What are some common challenges faced by a frozen department manager, and how can they be addressed?

Frozen Department Managers often face challenges such as maintaining optimal product temperatures, managing inventory to prevent spoilage, and ensuring compliance with food safety regulations. Staying organized and implementing regular inventory checks can help minimize waste and out-of-stocks. Effective communication with team members and other departments is also crucial to coordinate deliveries and promotions smoothly. Additionally, staying up-to-date on safety protocols and training staff regularly can help address compliance issues.

What are the key skills and qualifications needed to thrive as a frozen department manager, and why are they important?

To thrive as a Frozen Department Manager, you need strong organizational skills, inventory management experience, and knowledge of food safety regulations, often supported by experience in retail or grocery environments. Familiarity with inventory management systems, point-of-sale (POS) software, and temperature monitoring tools is typically required. Leadership, effective communication, and problem-solving abilities are essential soft skills for managing staff and ensuring excellent customer service. These skills and qualities are crucial for maintaining product quality, minimizing waste, and achieving department sales targets.

What is the difference between Frozen Department Manager vs Frozen Food Supervisor?

AspectFrozen Department ManagerFrozen Food Supervisor
CredentialsExperience in retail management, possibly certifications in food safetyFood safety certifications, supervisory experience
Work EnvironmentSupervises entire frozen food department in retail storesOversees daily operations of frozen food section
Employer & IndustryRetail chains, supermarketsSupermarkets, grocery stores
Search & Comparison IntentUnderstanding management roles in frozen foodSupervisory roles in frozen food section

The Frozen Department Manager typically oversees the entire frozen food department, handling staff management, inventory, and sales strategies. The Frozen Food Supervisor focuses on daily operations and staff supervision within the frozen section. Both roles require food safety knowledge and retail experience, but the manager position involves broader responsibilities and strategic planning.

What job categories do people searching Frozen Department Manager jobs in Springfield, OH look for?

The top searched job categories for Frozen Department Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Frozen Department Manager jobs?

Cities near Springfield, OH with the most Frozen Department Manager job openings:

Infographic showing various Frozen Department Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,043 per year, or $20.2 per hour.

Customer Service Rep

Frozen Food Express

Xenia, OH โ€ข On-site

$14 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Frozen Food Express is looking for a Customer Service Representative for our Xenia, OH location.
Our strategic vision at Frozen Food Express is to be the premier temperature-controlled LTL carrier in North America. Our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers. Customer Service Representatives are eligible for an attractive benefits package including medical, dental, vision, matching 401(k) retirement plan, life insurance plans, vacation, and sick time.
Responsibilities:
  • Perform customer service functions related to the business.
  • Responsible for daily hands-on customer related situations, account development and customer satisfaction.
  • Commit to and receive detailed customer load information by telephone, fax or electronic tendering.
  • Accurately and timely input all load information into the operating system.
  • Serve as customer's first line of communication and refer customer to the proper department as necessary.
  • Use exceptional telephone skills to present a quality-oriented image where the customer is treated in a consistent, courteous and efficient manner so that the impress reflect excellence.
  • Manage service issues by researching and coding all applicable service failures in the system.
  • Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer expectation,
  • Assist in collecting and maintain current customer information in the operating system.
  • Communicate service issues, declined business and new business opportunities to the sale department.
  • Communicate effectively and professionally with customer, operations personnel and executive management.
  • Perform any other reasonable related job duties as required by customer as assigned by Director of Customer Service or Customer Service Manager.
  • Regular and reliable attendance is required.
  • Other duties as assigned by management.

Qualifications/Skills:
  • 3 years of recent customer service experience.
  • This is NOT an entry level, administrative position; it required the skills of a well-seasoned customer service professional.
  • Must be able to demonstrate the skills outlined in the Job Description.
  • Transportation industry or Logistics experience preferred.
  • HS Diploma or Equivalent.
  • Demonstrate keyboarding, data entry, and 10-key experience.
  • Working knowledge and experience with AS400 and EDI.
  • Excellent communication skills both verbal and written.
  • Ability to thrive and enjoy in fast paced environment.
  • Excellent organizational skills

Benefits and Additional Compensation:
Eligible employees receive a comprehensive benefits package, which may include:
  • Health, dental, and vision insurance
  • $25,000 Company paid life insurance
  • Voluntary supplemental insurance
  • 401(k) plan participation
  • Paid time off and holiday pay

Employment is contingent upon passing a background check and drug screen.
We participate in E-Verify to confirm employment eligibility in the United States.
We are an Equal Opportunity Employer. We are committed to maintaining an inclusive and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.