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Frontline Manager Leadership Program Jobs (NOW HIRING)

Team Leadership & Development * Lead, coach, and motivate team members to achieve production goals ... Performance Management * Track KPIs such as efficiency, waste, and downtime. * Implement corrective ...

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Frontline Manager Leadership Program information

Do leadership programs pay?

Leadership programs, including Frontline Manager Leadership Programs, often offer stipends, salaries, or hourly pay since participants are typically considered employees or trainees. Compensation varies by company and program structure, with many providing paid training to support participants while they develop management skills and industry knowledge.

What is a Frontline Manager Leadership Program?

A Frontline Manager Leadership Program is a structured training initiative designed to equip newly appointed or aspiring frontline managers with the skills and knowledge needed to effectively lead teams. These programs typically cover essential topics such as communication, team motivation, conflict resolution, and performance management. The goal is to help managers transition smoothly from individual contributor roles to leadership positions, enabling them to drive team success and achieve organizational objectives. Such programs may include workshops, mentorship, and practical exercises tailored to the challenges faced by frontline leaders.

What is the frontline manager leadership program?

The Frontline Manager Leadership Program is a training initiative designed to develop leadership skills for individuals managing teams at the frontline level. It typically includes modules on communication, team management, and operational efficiency to prepare participants for supervisory roles. The program often involves mentorship, practical assignments, and may lead to certification or advancement opportunities.

What can a leadership program do for managers?

A leadership program for managers, such as a Frontline Manager Leadership Program, develops essential skills like communication, decision-making, and team management. It often includes training in conflict resolution, strategic planning, and performance coaching to enhance managerial effectiveness and prepare for higher leadership roles.

What are the key skills and qualifications needed to thrive in a Frontline Manager Leadership Program, and why are they important?

To succeed in a Frontline Manager Leadership Program, you need foundational leadership skills, team management experience, and often a relevant degree or demonstrated workplace performance. Familiarity with project management tools, HR systems, and leadership development frameworks is typically required. Strong communication, problem-solving, and emotional intelligence are critical soft skills for motivating teams and navigating workplace challenges. These skills and qualifications are vital for building effective leaders who can drive operational performance and foster positive work environments.

What is the 70 20 10 rule for leaders?

The 70 20 10 rule for leaders, including those in frontline management programs, suggests that 70% of leadership development comes from on-the-job experiences, 20% from coaching and feedback, and 10% from formal training. This model emphasizes practical experience and continuous learning as key components of effective leadership growth.

What is the difference between Frontline Manager Leadership Program vs Team Supervisor?

AspectFrontline Manager Leadership ProgramTeam Supervisor
CredentialsTypically requires a bachelor's degree; leadership trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentStructured training environment, often rotationalDirect supervision of team members in operational settings
Employer & Industry UsageUsed in retail, manufacturing, logistics; developmental programCommon across industries for team oversight

The Frontline Manager Leadership Program is a structured development initiative aimed at preparing individuals for managerial roles, often involving training and rotations. In contrast, a Team Supervisor is a frontline role focused on direct team oversight and daily operations. While both roles involve leadership, the program emphasizes skill-building and career progression, whereas the supervisor role is more operational and immediate.

What are some common challenges faced by participants in a Frontline Manager Leadership Program, and how can they be addressed?

Participants in a Frontline Manager Leadership Program often encounter challenges such as balancing new leadership responsibilities with existing operational tasks and adapting to a supervisory role over former peers. These can be addressed by actively seeking feedback from mentors, engaging in peer support groups within the program, and using the structured learning modules to build confidence in decision-making and conflict resolution. Many organizations also provide ongoing coaching and networking opportunities to help new managers apply leadership concepts in real-world situations and navigate common obstacles effectively.
Program Manager, Leadership Development. 12 Month Contract.

Program Manager, Leadership Development. 12 Month Contract.

Duke Corporate Education

Durham, NC • On-site

Full-time, Contractor

Posted 7 days ago


Job description

Duke Corporate Education is seeking a Program Manager to support the delivery of leadership development programs for global clients, based in our Durham, NC office. This is a 12‑month fixed‑term contract role, created to provide additional delivery capacity in response to client demand.

The Program Manager plays a key role in coordinating and executing leadership development programs for large, multinational organizations. Working closely with clients, faculty, and internal delivery teams, the role focuses on ensuring programs are planned, managed, and delivered to a consistently high standard across both in‑person and virtual formats.

This is a hands‑on delivery role requiring strong coordination skills, attention to detail, and the ability to work effectively with globally distributed teams. The role requires full‑time, in‑office presence in Durham, NC and includes travel to support program delivery.

Key Responsibilities

Program Delivery and Coordination

  • Support the end‑to‑end execution of leadership development programs, including project plans, schedules, invoicing, contracting, and materials coordination
  • Track delivery milestones and dependencies to ensure programs are delivered on time and to plan
  • Coordinate program design meetings, logistics, and communications with clients and internal teams

On‑Site Program Support

  • Manage venue, hotel, and classroom logistics for in‑person programs
  • Coordinate on‑site materials and provide day‑to‑day delivery support during live programs

Virtual Program Support

  • Coordinate virtual program delivery logistics, including session setup, participant communications, and attendance tracking
  • Liaise with internal teams on learning materials, graphics, and module support

Client and Stakeholder Support

  • Build effective working relationships with clients, faculty, and internal stakeholders
  • Develop a working understanding of client objectives and program context
  • Identify delivery risks early and escalate issues appropriately to ensure smooth delivery

Budgeting and Administration

  • Track program expenses and materials to support accurate cost tracking and reconciliation
  • Support accurate billing, invoicing, and contract administration

Evaluation and Continuous Improvement

  • Review participant feedback and evaluation data
  • Prepare summary reports and contribute to internal debriefs and continuous improvement discussions

Knowledge and Process Management

  • Maintain and update program delivery documentation, templates, and internal knowledge resources

Business Development Support

  • Identify potential follow‑on opportunities during program delivery
  • Share delivery insights and best practices with colleagues across the business

Requirements

Bachelor’s degree with at least three years’ experience in a client‑facing role

  • Experience supporting professional education, leadership development, or learning programs preferred
  • Exposure to learning management systems or digital learning platforms is an advantage

Demonstrated project or program coordination experience

  • Ability to manage timelines, schedules, dependencies, and multiple workstreams simultaneously
  • Comfortable tracking expenses and delivery milestones
  • Project management certification or formal training is desirable but not required

Experience working in a structured, delivery‑focused environment

  • Familiarity with operating in fast‑paced, deadline‑driven settings
  • Strong attention to detail and follow‑through

Experience working with global or cross‑functional teams

  • Able to coordinate across time zones and work effectively with colleagues in different geographies

Strong stakeholder and communication skills

  • Confident working with clients, faculty, and internal teams
  • Clear, professional written and verbal communication

Strong organizational and teamwork skills

  • Able to prioritise workload, manage competing demands, and support team delivery goals