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Frontline Associate Jobs in Odenton, MD (NOW HIRING)

Amazon

EHS Specialist

Baltimore, MD

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Amazon

EHS Specialist

Sparrows Point, MD

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Amazon

EHS Specialist

Sparrows Point, MD · On-site

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Amazon

EHS Specialist

Baltimore, MD

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Amazon

EHS Specialist

Baltimore, MD

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Amazon

EHS Specialist

Baltimore, MD

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

CAVA

Assistant Production Manager

Laurel, MD

Serve as the go-to resource for frontline associates, providing guidance on processes, troubleshooting, and daily priorities. * Assistin coordinating production activities across departments to meet ...

Bimbo Bakeries USA

Sales Center Leader

Elkridge, MD · On-site

$71K - $92K/yr

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure ... Responsibilities include serving our frontline with the objective of driving growth of our people ...

Bimbo Bakeries USA

Sales Center Leader

Elkridge, MD · On-site

$71K - $92K/yr

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure ... Responsibilities include serving our frontline with the objective of driving growth of our people ...

Grupo Bimbo

Sales Center Leader

Elkridge, MD · On-site

$71K - $92K/yr

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure ... Responsibilities include serving our frontline with the objective of driving growth of our people ...

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All JobsFrontline Associate JobsFrontline Associate Jobs in Odenton, MD

Frontline Associate information

See Odenton, MD salary details

$12

$22

$37

How much do frontline associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for frontline associate in Odenton, MD is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a frontline associate, and why are they important?

To thrive as a Frontline Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, problem-solving, and teamwork skills help you create positive customer experiences and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth store operations, and achieving organizational goals.

What is the difference between Frontline Associate vs Cashier?

AspectFrontline AssociateCashier
ResponsibilitiesCustomer service, assisting with product inquiries, stocking shelvesProcessing transactions, handling payments, issuing receipts
Required SkillsCommunication, customer service, basic product knowledgeMath skills, attention to detail, customer interaction
Work EnvironmentRetail stores, supermarkets, convenience storesCheckout counters, retail stores, supermarkets
CertificationsNone typically requiredNone typically required

While both roles are customer-facing in retail settings, Frontline Associates have broader responsibilities including assisting customers and stocking, whereas Cashiers focus primarily on processing transactions at the checkout. Both roles require strong communication skills and are essential for retail operations.

What are some common challenges faced by frontline associates, and how can they be effectively managed?

Frontline Associates often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and adapting to rapidly changing priorities. Successfully navigating these situations requires strong communication skills, resilience, and the ability to remain calm under pressure. Many organizations support their Frontline Associates with regular training, clear escalation procedures, and a collaborative team environment to help address these challenges and ensure customer satisfaction.

What is a frontline associate?

Frontline Associates are employees who interact directly with customers, clients, or the public in various industries such as retail, hospitality, healthcare, and customer service. They are responsible for providing assistance, answering questions, resolving issues, and ensuring a positive customer experience. Frontline Associates play a crucial role in representing the company’s brand and values, as they are often the first point of contact for customers. Their duties may include handling transactions, managing inquiries, and maintaining a clean and welcoming environment.
What cities near Odenton, MD are hiring for Frontline Associate jobs? Cities near Odenton, MD with the most Frontline Associate job openings:
Frontline Associate jobs near you
Infographic showing various Frontline Associate job openings in Odenton, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,475 per year, or $22.3 per hour.

Senior Director, Change Management and Associate Engagement

Marriott

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

Job Summary 

As part of Marriott's Change Management and Associate Engagement team, the Senior Director, Change Management and Associate Engagement plays a pivotal role in advancing enterprise-wide transformation and elevating the associate experience. This leader will serve as a trusted change advisor, partnering across HR Centers of Excellence (COEs), including Associate Development, Talent Management, and Organizational Capability, to support the successful design and implementation of high-impact strategies that reshape how Marriott develops talent, builds leadership capability, and delivers learning at scale. 

In addition to leading end-to-end change management and associate engagement strategy across priority initiatives, this position will support the preparation of Board-level materials and strategic updates on behalf of Human Resources. The role demands a high degree of cross-functional collaboration, strategic thinking, and executive presence. The Senior Director will also manage a high-performing team, cultivating a culture of curiosity, courage, and connectedness, empowering team members to grow, challenge the status quo, and work boldly and collaboratively in support of Marriott's transformation. 

Key Responsibilities 

Change Management Leadership 

  • Lead change management strategy, planning, and execution across global learning, talent, and capability-building programs. 
  • Translate HR and business priorities into comprehensive change and engagement plans that accelerate adoption and sustain impact. 
  • Guide senior stakeholders through the change journey with clear messaging, alignment, and sponsorship strategies. 
  • Build repeatable frameworks and scalable toolkits that support organizational change across disciplines and business units. 
  • Conduct impact assessments, readiness analyses, stakeholder interviews, and journey mapping to inform tailored interventions. 
  • Define and monitor adoption, utilization, and sustainment metrics to measure success and enable course correction. 

Associate Engagement & Communications 

  • Design and deliver associate engagement strategies for transformational HR and enterprise initiatives. 
  • Develop compelling communications tailored for a range of audiences; from senior executives to frontline associates, leveraging storytelling and digital engagement tools. 
  • Manage internal platforms and communication assets, including MGS presence, DLZ activations, toolkits, and cascade materials. 
  • Integrate data and insights from Talent Analytics to inform messaging and enhance engagement effectiveness. 
  • Equip leaders and people managers to serve as effective communicators and champions of change. 

Executive & Board-Level Support 

  • Prepare high-impact presentations, reports, and briefings for Board meetings and senior leadership updates, on behalf of the CHRO and EVP, Global Operations Services. 
  • Ensure complex strategies and progress updates are communicated in a clear, concise, and visually compelling manner. 
  • Coordinate input across stakeholders to align narratives and deliver polished, timely submissions that reflect Marriott's people and operational priorities. 

Cross-Functional Influence 

  • Serve as a connector across HR COEs and broader business functions to align change and engagement strategies. 
  • Provide coaching and consultation to initiative owners and project teams on change enablement and communications best practices. 
  • Collaborate with regional HR and business teams to localize strategies and support implementation across markets. 

Candidate Profile 

Required Experience & Qualifications 

  • 8+ years of progressive experience leading large-scale, enterprise-level change efforts preferably within HR, learning, or talent development domains. 
  • Demonstrated success in driving change for complex, global initiatives such as system implementations or learning transformations. 
  • Strong experience in preparing and presenting executive-level materials, including for Board or C-suite audiences. 
  • Deep knowledge of organizational behavior, stakeholder dynamics, and change communication principles. 
  • Proven ability to consult and influence senior leaders in matrixed environments; hospitality industry experience preferred. 
  • Bachelor's degree required; advanced degree in Organizational Development, Business, Communications, or a related field strongly preferred. 

Skills & Attributes 

  • Expert-level knowledge of change management methodologies and their practical application. 
  • Exceptional written and verbal communication skills, with a focus on strategic storytelling and executive communications. 
  • Enterprise-wide thinker with an ability to simplify complexity and align cross-functional efforts. 
  • Data-driven mindset; experience using insights to guide decision-making and improve engagement. 
  • Collaborative, inclusive leader with high emotional intelligence and organizational savvy. 
  • Results-oriented, detail-driven, and comfortable navigating ambiguity and shifting priorities. 
 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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