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Frontline Associate Jobs in Norwalk, CT (NOW HIRING)

Nassau Candy

Production Manager

Hicksville, NY · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise, coach, and develop production supervisors and frontline associates in accordance with company policy and law. * Ensure compliance with GMPs, food safety programs, quality standards, and ...

Nassau Candy

Production Manager

Hicksville, NY · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise, coach, and develop production supervisors and frontline associates in accordance with company policy and law. * Ensure compliance with GMPs, food safety programs, quality standards, and ...

Gopuff

Retail Process Lead, New York, #1367

New York, NY · On-site

$20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Process Lead serves as the bridge between leadership and frontline associates, ensuring customers receive fast, friendly, and knowledgeable service whether shopping in-store, online, or through ...

Gopuff

Retail Process Lead, New York, #1367

New York, NY

$20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Process Lead serves as the bridge between leadership and frontline associates, ensuring customers receive fast, friendly, and knowledgeable service whether shopping in-store, online, or through ...

YMCA

Member Experience Associate

Yonkers, NY · On-site

$17/hr

The Member Experience Associate serves as the first point of contact for members, guests, and ... This frontline position delivers exceptional customer service while creating a welcoming, inclusive ...

YMCA

Member Experience Associate

Yonkers, NY · On-site

The Member Experience Associate serves as the first point of contact for members, guests, and ... This frontline position delivers exceptional customer service while creating a welcoming, inclusive ...

Gopuff

Retail Process Lead, New York, #1367

New York, NY · On-site

$20.25/hr

The Process Lead serves as the bridge between leadership and frontline associates, ensuring customers receive fast, friendly, and knowledgeable service whether shopping in-store, online, or through ...

McKinsey & Company

Associate - Service Operations

Darien, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Consulting Associate - Service Operations Job ID: 100701 * Atlanta * Austin * Boston * Chicago ... Experience in tech-enabled transformation of operational processes, e.g. frontline, field service ...

Burlington

Strategy Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Passion for Retail - A people-friendly mindset who enjoys working with frontline associates, our merchants, and also our corporate executives; someone seeking to put our customer needs first and ...

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All JobsFrontline Associate JobsFrontline Associate Jobs in Norwalk, CT

Frontline Associate information

See Norwalk, CT salary details

$10

$19

$33

How much do frontline associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for frontline associate in Norwalk, CT is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.77 per hour, depending on experience, location, and employer.

What is a frontline associate?

Frontline Associates are employees who interact directly with customers, clients, or the public in various industries such as retail, hospitality, healthcare, and customer service. They are responsible for providing assistance, answering questions, resolving issues, and ensuring a positive customer experience. Frontline Associates play a crucial role in representing the company’s brand and values, as they are often the first point of contact for customers. Their duties may include handling transactions, managing inquiries, and maintaining a clean and welcoming environment.

What are the key skills and qualifications needed to thrive as a frontline associate, and why are they important?

To thrive as a Frontline Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, problem-solving, and teamwork skills help you create positive customer experiences and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth store operations, and achieving organizational goals.

What are some common challenges faced by frontline associates, and how can they be effectively managed?

Frontline Associates often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and adapting to rapidly changing priorities. Successfully navigating these situations requires strong communication skills, resilience, and the ability to remain calm under pressure. Many organizations support their Frontline Associates with regular training, clear escalation procedures, and a collaborative team environment to help address these challenges and ensure customer satisfaction.

What is the difference between Frontline Associate vs Cashier?

AspectFrontline AssociateCashier
ResponsibilitiesCustomer service, assisting with product inquiries, stocking shelvesProcessing transactions, handling payments, issuing receipts
Required SkillsCommunication, customer service, basic product knowledgeMath skills, attention to detail, customer interaction
Work EnvironmentRetail stores, supermarkets, convenience storesCheckout counters, retail stores, supermarkets
CertificationsNone typically requiredNone typically required

While both roles are customer-facing in retail settings, Frontline Associates have broader responsibilities including assisting customers and stocking, whereas Cashiers focus primarily on processing transactions at the checkout. Both roles require strong communication skills and are essential for retail operations.

What cities near Norwalk, CT are hiring for Frontline Associate jobs?

Cities near Norwalk, CT with the most Frontline Associate job openings:

Frontline Associate jobs near you
Infographic showing various Frontline Associate job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,483 per year, or $19.9 per hour.

Production Manager

Nassau Candy

Hicksville, NY • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Nassau Candy rating

6.3

Company rating: 6.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

308th of 438 rated food and drinks producers

Job description

Production Manager
Location: Hicksville, NYCompany Overview

Nassau Candy is a leading manufacturer and distributor of specialty confections, fine foods, and promotional products with a national footprint. As a family-owned business, we combine entrepreneurial agility with operational excellence—delivering high-quality products while investing in our people, processes, and facilities.

Position Summary

The Production Manager is responsible for leading day-to-day plant production operations to achieve safety, quality, delivery, cost, and continuous improvement objectives. This role partners closely with plant leadership to drive key performance indicators (KPIs), enforce Lean/6S standards, resolve production and scheduling challenges, and develop supervisory talent to sustain high levels of operational performance.

Essential Functions
  • Lead and oversee daily production operations to ensure output, quality, cost, and schedule targets are consistently met.
  • Monitor production KPIs and operational metrics; identify issues in real time and implement corrective actions.
  • Resolve operating, staffing, scheduling, and production challenges to meet changing business demands.
  • Lead continuous improvement initiatives, including Lean/6S practices, process optimization, and waste reduction.
  • Partner cross-functionally with Planning, Quality Assurance, Maintenance, and Warehouse teams.
  • Maintain accurate production, labor, attendance, and KPI reporting; review and approve timekeeping.
  • Supervise, coach, and develop production supervisors and frontline associates in accordance with company policy and law.
  • Ensure compliance with GMPs, food safety programs, quality standards, and regulatory requirements.
  • Foster a positive, respectful, and accountable work environment with a strong focus on safety.
Minimum Qualifications
  • High school diploma or equivalent required; degree or technical training preferred.
  • 5+ years of experience in food manufacturing or confectionery production with supervisory responsibility.
  • Demonstrated experience driving continuous improvement and Lean/6S initiatives.
  • Strong leadership, communication, and conflict-resolution skills.
  • Experience managing large teams in a fast-paced manufacturing environment.
  • Bilingual Spanish preferred.
  • Strong attention to detail and basic math proficiency.
  • Ability to work extended periods on the production floor and flexible scheduling.
What We Offer
  • Medical, Dental, Vision, AFLAC, and Pet Insurance
  • Paid Vacation, PTO, Annual Reviews, and Competitive Salary
  • 401(k) with Company Match
  • Employee Discounts and more


Nassau Candy is an Equal Opportunity Employer.

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