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Frontline Associate Jobs in Cleveland, TN (NOW HIRING)

Sunday - Thursday 11pm - 7am As a Cleaner at Velociti Services you will be part of our frontline associates that provide commercial cleaning services onsite at client locations focusing on standard ...

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

New

Retail Sales Associate - Full Time

Ringgold, GA · On-site

$12.75 - $14.75/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Dalton, GA · On-site

$13.25 - $15.25/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Chattanooga, TN · On-site

$12.75 - $14.75/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Dalton, GA · On-site

$12.25 - $14/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Sales Associate

Chattanooga, TN

$12 - $16.25/hr

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families ...

Sales Associate

Chattanooga, TN · On-site

$12 - $16.25/hr

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families ...

Sales Associate

Chattanooga, TN

$12 - $16.25/hr

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families ...

Sales Associate

Chattanooga, TN · On-site

$12 - $16.25/hr

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families ...

Sales Associate

Chattanooga, TN · On-site

$12 - $16.25/hr

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families ...

Sales Associate

Chattanooga, TN · On-site

$12 - $16.25/hr

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families ...

Patient Experience Manager

Chatsworth, GA · On-site

$33.17 - $61.69/hr

Coaches and develops the care teams (all frontline staff including nurses, APPs, physicians, front-desk associates, technicians, social workers, and volunteers) through skills labs and real-time ...

Coaches and develops the care teams (all frontline staff including nurses, APPs, physicians, front-desk associates, technicians, social workers, and volunteers) through skills labs and real-time ...

Retail Sales Associate - Part Time

Athens, TN · On-site

$12.50 - $14.50/hr

AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

Retail Sales Associate - Part Time

Chatsworth, GA · On-site

$13.25 - $15.25/hr

AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

Retail Sales Associate - Part Time

Fort Oglethorpe, GA · On-site

$12.50 - $14.25/hr

AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

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Frontline Associate information

See Cleveland, TN salary details

$9

$16

$27

How much do frontline associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for frontline associate in Cleveland, TN is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a frontline associate, and why are they important?

To thrive as a Frontline Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, problem-solving, and teamwork skills help you create positive customer experiences and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth store operations, and achieving organizational goals.

What is the difference between Frontline Associate vs Cashier?

AspectFrontline AssociateCashier
ResponsibilitiesCustomer service, assisting with product inquiries, stocking shelvesProcessing transactions, handling payments, issuing receipts
Required SkillsCommunication, customer service, basic product knowledgeMath skills, attention to detail, customer interaction
Work EnvironmentRetail stores, supermarkets, convenience storesCheckout counters, retail stores, supermarkets
CertificationsNone typically requiredNone typically required

While both roles are customer-facing in retail settings, Frontline Associates have broader responsibilities including assisting customers and stocking, whereas Cashiers focus primarily on processing transactions at the checkout. Both roles require strong communication skills and are essential for retail operations.

What are some common challenges faced by frontline associates, and how can they be effectively managed?

Frontline Associates often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and adapting to rapidly changing priorities. Successfully navigating these situations requires strong communication skills, resilience, and the ability to remain calm under pressure. Many organizations support their Frontline Associates with regular training, clear escalation procedures, and a collaborative team environment to help address these challenges and ensure customer satisfaction.

What is a frontline associate?

Frontline Associates are employees who interact directly with customers, clients, or the public in various industries such as retail, hospitality, healthcare, and customer service. They are responsible for providing assistance, answering questions, resolving issues, and ensuring a positive customer experience. Frontline Associates play a crucial role in representing the company’s brand and values, as they are often the first point of contact for customers. Their duties may include handling transactions, managing inquiries, and maintaining a clean and welcoming environment.
What cities near Cleveland, TN are hiring for Frontline Associate jobs? Cities near Cleveland, TN with the most Frontline Associate job openings:

Cleaner 3rd shift

Velociti Services

Dalton, GA • On-site

$16/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 3 days ago


Velociti Services rating

4.5

Company rating: 4.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

239th of 250 rated facilities management


Job description

Schedule: Sunday - Thursday 11pm - 7am
As a Cleaner at Velociti Services you will be part of our frontline associates that provide commercial cleaning services onsite at client locations focusing on standard custodial and janitorial tasks that include but are not limited to mopping, dusting, vacuuming, wiping, and waste removal.
Success Criteria:
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Maintain clean work area
  • Follow all company procedures, policies, and rules
  • Take direction and respond to supervision
  • Communicate with the lead, supervisor, co-workers, managers, and customers professionally
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems and the environment
  • Instilling trust

Key Accountabilities:
  • Vacuuming
  • Edging
  • Dusting
  • Cleaning and stocking restrooms and breakrooms
  • Window cleaning
  • Emptying trash and transporting to proper disposal area
  • Sweeping and mopping floors
  • May perform other duties as assigned

Key Areas of Collaboration and Influence:
  • A solid commitment to the guest experience
  • Always remember safety first
  • Build respectful relationships with all teammates and guests
  • Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
  • Coordinate activities with other internal departments
  • Participate in team meetings

Ideal Candidate Experience:
  • Understand that safety is a top priority and comply with all safety rules, policies, and procedures
  • Must be a team player and committed to working in a quality environment
  • Demonstrates exceptional customer service skills

Physical Requirements:
Applicants for this role must be able to:
  • Lift boxes and packages weighing up to 60 pounds
  • Lift, bend, squat, and stretch to move boxes, parcels, and shipments
  • Climb small to medium flights of stairs multiple times a day
  • Standing for extended periods of time

Benefits:
Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members:
Company-Provided Benefits (Full-Time, 30+ Hours per Week)
  • Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
  • Short-Term Disability Insurance

Voluntary Benefits:
  • Medical and Dental Insurance
  • Additional Life and AD&D Insurance
  • Supplemental Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Hospital Indemnity, Accident, and Critical Illness Insurance

Retirement:
  • 401(k) Retirement Plan available for all team members

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Anticipated Job Post End
8/31/2026

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