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Frontline Associate Jobs in Montana (NOW HIRING)

Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.

Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.

Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.

Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures.

Retail Sales Associate - Full Time

Helena, MT · On-site

$14.25 - $16.25/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Bozeman, MT · On-site

$15.25 - $17.50/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Billings, MT · On-site

$14.75 - $17/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Great Falls, MT · On-site

$14.75 - $16.75/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Great Falls, MT · On-site

$13.50 - $15.75/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Helena, MT · On-site

$13.50 - $15.50/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Billings, MT · On-site

$14.75 - $17/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Retail Sales Associate - Full Time

Bozeman, MT · On-site

$15.75 - $18/hr

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

Sales Associate

Billings, MT

$13.75 - $18.75/hr

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families ...

Sales Associate

Billings, MT · On-site

$13.75 - $18.75/hr

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families ...

Retail Sales Associate - Part Time

Butte, MT · On-site

$14.50 - $16.75/hr

AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

Retail Sales Associate - Part Time

Missoula, MT · On-site

$14.75 - $17/hr

AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

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Frontline Associate information

What is a frontline associate?

Frontline Associates are employees who interact directly with customers, clients, or the public in various industries such as retail, hospitality, healthcare, and customer service. They are responsible for providing assistance, answering questions, resolving issues, and ensuring a positive customer experience. Frontline Associates play a crucial role in representing the company’s brand and values, as they are often the first point of contact for customers. Their duties may include handling transactions, managing inquiries, and maintaining a clean and welcoming environment.

What are the key skills and qualifications needed to thrive as a frontline associate, and why are they important?

To thrive as a Frontline Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, problem-solving, and teamwork skills help you create positive customer experiences and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth store operations, and achieving organizational goals.

What are some common challenges faced by frontline associates, and how can they be effectively managed?

Frontline Associates often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and adapting to rapidly changing priorities. Successfully navigating these situations requires strong communication skills, resilience, and the ability to remain calm under pressure. Many organizations support their Frontline Associates with regular training, clear escalation procedures, and a collaborative team environment to help address these challenges and ensure customer satisfaction.

What is the difference between Frontline Associate vs Cashier?

AspectFrontline AssociateCashier
ResponsibilitiesCustomer service, assisting with product inquiries, stocking shelvesProcessing transactions, handling payments, issuing receipts
Required SkillsCommunication, customer service, basic product knowledgeMath skills, attention to detail, customer interaction
Work EnvironmentRetail stores, supermarkets, convenience storesCheckout counters, retail stores, supermarkets
CertificationsNone typically requiredNone typically required

While both roles are customer-facing in retail settings, Frontline Associates have broader responsibilities including assisting customers and stocking, whereas Cashiers focus primarily on processing transactions at the checkout. Both roles require strong communication skills and are essential for retail operations.

What are popular job titles related to Frontline Associate jobs in Montana?

For Frontline Associate jobs in Montana, the most frequently searched job titles are:

What job categories do people searching Frontline Associate jobs in Montana look for?

The top searched job categories for Frontline Associate jobs in Montana are:

Infographic showing various Frontline Associate job openings in Montana as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Director of Youth Development

Greater Missoula Family YMCA

Missoula, MT • On-site

$44K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Description

Job Title: ASSOCIATE DIRECTOR OF YOUTH DEVELOPMENT 

Job Title: Associate Director of Youth Development  

Status:  Full-time Exempt     

Y Grade 8, Salary:  $44,450+ D.O.E. annually

Reports to:  Senior Director of Youth Development 

Revision Date: 02/2026

Probation:  Subject to Montana statutory introductory (probationary) period


POSITION SUMMARY:  The Associate Director of Youth Development is responsible for the organization and delivery of quality youth development programs, including Summer Day Camps, School's Out Day Camps, Youth Club Programming, Family Fun Time, and Birthday Party Rentals at the Missoula YMCA. The director reports to the Senior Director of Youth Development, and will work alongside the senior director to develop, review, and monitor budgets for their department. The director manages all aspects of their programs, including hiring, staff training, staff scheduling, curriculum, program development, transportation, and quality across all sites. The director should have a deep passion for youth; a high level of energy; strong management and organizational skills; grit; and work well under pressure. Must be able to thrive in an environment with the unique challenges of a non-profit community service organization. 


FULL TIME BENEFITS: paid vacation; paid sick, holidays and bonus days; free family YMCA membership; health, dental and vision insurance available with employee contribution; retirement savings, and retirement contributions after two years. 



  ESSENTIAL FUNCTIONS: 

  •  In preparation for summer: work cooperatively with "camp team" to create cohesive camp vision for quality programming & safety in all YMCA camps; plan curriculum for Day Camps, Curiosity Camps, Adventure Camps, and Teen Camps; collect and organize supplies & equipment; foster collaborative relationships with community partners; interview & hire camp staff; plan and implement camp training.  
  • During summer months, serve as Camp Director for Day Camps, Curiosity Camps, Adventure Camps, and Teen Camps. Responsibilities include: the safety of all children in the YMCA's care; scheduling and supervising camp counselors; preparing rosters, camp schedules, lesson plans, equipment, & supplies; transporting participants in YMCA vehicles; organizing camp events; monitoring camp billing; and communicating with participant families.
  • Throughout the school year, plan and implement School's Out Day Camp on no-school days. Responsibilities include: recruiting and scheduling staff; preparing camp curriculum; organizing supplies & equipment; proactively communicating with community partners; coordinating shared spaces with the YMCA management team; creating camp rosters; working alongside frontline staff in camps; transporting participants in YMCA vehicles; coordinating meals with the Food Program (ordering, preparations, & records); and communicating with participant families.
  • Plan and implement YMCA Youth Club programming. Responsibilities include: volunteer/staff recruitment & training, tracking volunteer/staff hours; preparing club curriculum; organizing supplies & equipment; coordinating shared spaces; creating club rosters; shopping for supplies; working alongside volunteers & frontline staff in clubs; transporting participants in YMCA vehicles; communicating with participant families; innovating teen programming on an annual basis.
  • Throughout the school year, oversee Family Fun Time. Responsibilities include: maintaining a consistency to the program; coordinating shared spaces with the YMCA management team; recruiting, developing, and supporting staff; and assisting with setup/tear down of equipment for Family Fun Time.
  • Throughout the year, manages Birthday Party Packages. Responsibilities include: coordinating shared spaces with the YMCA Management Team; confirming rental details & communicating with renters & YMCA Welcome Center; recruiting, developing, & scheduling staff; working shifts as needed; basic cleaning & maintenance of spaces between rentals; budgeting and promotion of Birthday Party Packages; and providing exemplary member service.
  • Support various other YMCA youth programs including but not limited to: Active 6, After School, Midday Move, SPLASH, and Youth Sports.
  • As a manager, support staff with: open communication; staff meetings; training opportunities; site checks; open office hours; shifts worked alongside frontline staff, and seasonal/annual performance reviews. Verify and submit bi-weekly time records to business office for payroll.
  • Provide exemplary member service to YMCA members & program participants' families: assisting with registration, billing, schedule changes, and questions; positively interacting with families of program participants regarding individual children's behaviors; and developing methods of modifying inappropriate behavior for optimal experiences in programs.
  • Work with Senior Director of Youth Development to develop, review, and monitor annual Youth Development budget to meet fiscal objectives; work to achieve program enrollment goals; compile statistics and reports; and create draft budgets to determine new program feasibility.
  • With a forward-thinking lens, lead out in the organization: improving quality of programs, materials, and practices year after year and by building/maintaining community partnerships.
  • Ensure quality & safety are always at the forefront of all youth programs. Lead by example and hold staff accountable to maintain YMCA quality and safety standards.
  • Participate in larger YMCA organization planning, work, and meetings. Support the organization through participation in fundraising & special events (Annual Support Campaign, Riverbank Run, etc.), by championing the organization in the community, and through effective communication with all YMCA departments and staff.
  • Completes required child sexual abuse prevention training, comply with legal and ethical obligation as a mandatory reporter of suspected child abuse and cooperate fully with any investigation of such abuse
  • Perform other duties as assigned


Requirements

Education/Certification:

  •  Required - Bachelor's degree (B.A.) from a four-year college or university; OR five or more years related experience and/or training; OR equivalent combination of education and experience
  • Required - must have current CPR or obtain within first 30 days of employment
  • Required - Valid driver's license with insurable driver's record

Experience

  • Required - Successful experience in supervising and managing others
  • Required - Excellent organization and administrative skills
  • Preferred - Five or more years in a leadership role in a youth serving organization or camp


WORK ENVIRONMENT AND PHYSICAL DEMANDS:

  • Ability to establish and maintain harmonious relationships with other staff members, leaders, volunteers, members, participants, parents and the general public
  • Ability to maintain confidentiality, a high degree of tact and discretion is required
  • Interpret and enforce all safety and health regulations
  • Ability to respond to emergency situations
  • Effective conflict resolution skills and an ability to exercise sound judgment and handle conflicts in a timely and professional manner 
  • Ability to speak concisely and effectively communicate needs
  • Versatility, flexibility, and ability to work enthusiastically within constantly changing priorities
  • Ability to work within the Y core values of Caring, Honesty, Respect and Responsibility
  • Ability to work with limited supervision 
  • Ability to meet minimum requirements and perform functions of the position with or without reasonable accommodation
  • Ability to communicate clearly to all children, families, members and company personnel 
  • Ability to attend all trainings and meetings as required even if scheduled outside normal working or regularly scheduled hours. 
  • Present a clean, well-groomed appearance
  • Visual & auditory ability to respond to critical situations & physical ability to act in an emergency
  • Ability to walk and stand for periods of time
  • Frequently must be able to lift and carry supplies and equipment weighing up to 50 pounds, or up to 75 pounds with assistance
  • Frequently requires bending, leaning, kneeling and walking


YMCA LEADERSHIP COMPETENCIES:

Program Management; Critical Thinking & Decision Making; Emotional Maturity; Developing Self & Others

This job description is not to be used as the only reference for the position.  It is to be used as a base guideline for defining ones role.   Position requirements and responsibilities are constantly evolving and changing.  Performance reviews and regular discussions will outline further expectations and goals of the position.  My signature indicates that I have received a copy of this job description, understand what the YMCA's requirements and positions expectations, and meet the QUALIFICATIONS, PHYSICAL REQUIREMENTS and REQUIRED KNOWLEDGE, SKILLS AND ABILITIES LISTED.