1

Frontline Associate Jobs in Massachusetts (NOW HIRING)

$58K - $93K/yr

The Frontline Ambulatory Clinics Supervisor supervises and leads daily administrative operations of ... Associate's degree required. * Bachelor's degree preferred. Experience: * Two years of related work ...

Operations Supervisor

Boston, MA · On-site

$70K - $75K/yr

This role provides direct leadership to frontline associates and is accountable for operational performance, safety, quality, and customer service within the assigned function, area, or shift. They ...

Supports donor engagement and frontline fundraising activity-50% Reporting to the Associate Vice President of Philanthropy, the Development Associate performs a wide variety of duties including:

Supports donor engagement and frontline fundraising activity-50% Reporting to the Associate Vice President of Philanthropy, the Development Associate performs a wide variety of duties including:

Sears Sales Associate Part Time

Auburn, MA · On-site

$15 - $17.25/hr

The sales associate is an entry level position, and is responsible for providing positive frontline contact with the customer, determining and meeting customer needs, providing customer assistance ...

Sears Sales Associate Part Time

Auburn, MA · On-site

$15 - $17.25/hr

The sales associate is an entry level position, and is responsible for providing positive frontline contact with the customer, determining and meeting customer needs, providing customer assistance ...

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits Transform safety data into compelling ...

next page

Showing results 1-20

Frontline Associate information

What is a frontline associate?

Frontline Associates are employees who interact directly with customers, clients, or the public in various industries such as retail, hospitality, healthcare, and customer service. They are responsible for providing assistance, answering questions, resolving issues, and ensuring a positive customer experience. Frontline Associates play a crucial role in representing the company’s brand and values, as they are often the first point of contact for customers. Their duties may include handling transactions, managing inquiries, and maintaining a clean and welcoming environment.

What are the key skills and qualifications needed to thrive as a frontline associate, and why are they important?

To thrive as a Frontline Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, problem-solving, and teamwork skills help you create positive customer experiences and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth store operations, and achieving organizational goals.

What are some common challenges faced by frontline associates, and how can they be effectively managed?

Frontline Associates often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and adapting to rapidly changing priorities. Successfully navigating these situations requires strong communication skills, resilience, and the ability to remain calm under pressure. Many organizations support their Frontline Associates with regular training, clear escalation procedures, and a collaborative team environment to help address these challenges and ensure customer satisfaction.

What is the difference between Frontline Associate vs Cashier?

AspectFrontline AssociateCashier
ResponsibilitiesCustomer service, assisting with product inquiries, stocking shelvesProcessing transactions, handling payments, issuing receipts
Required SkillsCommunication, customer service, basic product knowledgeMath skills, attention to detail, customer interaction
Work EnvironmentRetail stores, supermarkets, convenience storesCheckout counters, retail stores, supermarkets
CertificationsNone typically requiredNone typically required

While both roles are customer-facing in retail settings, Frontline Associates have broader responsibilities including assisting customers and stocking, whereas Cashiers focus primarily on processing transactions at the checkout. Both roles require strong communication skills and are essential for retail operations.

What are the most commonly searched types of Frontline jobs in Massachusetts?

The most popular types of Frontline jobs in Massachusetts are:

What are popular job titles related to Frontline Associate jobs in Massachusetts?

For Frontline Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Frontline Associate jobs in Massachusetts look for?

The top searched job categories for Frontline Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Frontline Associate jobs?

Cities in Massachusetts with the most Frontline Associate job openings:

Infographic showing various Frontline Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Frontline Clinic Supervisor - Ophthalmology (Needham)

On-site, Remote

Boston Childrens Hospital
Libraries and Archives • 11 - 50 employees

$58K - $93K/yr

Full-time

Posted 19 days ago


Job description

Job Posting Description
Position Summary/ Department Summary:
The Frontline Ambulatory Clinics Supervisor supervises and leads daily administrative operations of a clinical service.
Key Responsibilities:
  • Supervises support staff and oversees clinical administrative operations. Plans, prioritizes, and delegates work; monitors performance and provides feedback. Implements and maintains office systems, policies, and procedures. Trains new staff and communicates updates to hospital and departmental policies.
  • Monitors clinic activity to support a positive patient experience. Assists staff with customer service and scheduling issues. Addresses patient concerns and escalated service needs.
  • Manages electronic and paper records, including sensitive administrative, financial, and employee data. Oversees data entry, ensures accuracy, and generates reports. Recommends and implements system improvements. Serves as clinical floor Super User and participates in Joint Commission/Environment of Care rounds.
  • Collects and analyzes data; prepares spreadsheets, charts, and summaries for supervisor review. Performs related administrative tasks as needed.
  • Oversees daily department operations, including payroll and compliance reporting. Tracks personnel actions and initiates required forms and documentation. Routes and monitors administrative forms, including purchase orders and payments.
  • Manages supply inventory and computer equipment. Purchases standard items and coordinates repairs within budget. Recommends non-routine purchases and liaises with support departments to ensure service needs are met.

Minimum Qualifications
Education:
  • Associate's degree required.
  • Bachelor's degree preferred.

Experience:
  • Two years of related work experience required.
  • Additional years of related work experience may substitute for education requirement.