Frontier Customer Specialist Jobs (NOW HIRING)

Why Work for Frontier Airlines? 

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For 

Low Fares Done Right is our mission and we strive to bring it to life every day.  Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. 

Work Perks 

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too: 

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are 

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).     

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

What Will You Be Doing?

Material Services Specialists are involved in receiving, shipping, transporting, issuing, handling, and relocating of Frontier Airlines’ assets to the appropriate internal customers in accordance with company policies, practices, and procedures.

Essential Functions

• Perform in a focused material area as an Asset Control Specialist to include but not limited to:  the turn-in of unserviceable parts/materials from maintenance, parts to vendor preparation, and secure monitoring of parts beyond economic repair resolution.
• Receive materials, ensuring material matches the accompanying documentation, examining material for shortages, overages, and obvious damage, and preparing related documentation.
• Ensure required tags, labels, and markings are affixed to property to reflect identity, status, traceability, and condition in accordance with company policies and procedures.
• Ship all dangerous goods in compliance with company policies, IATA, and CFR 49 regulations.
• Complete accurate transactions and inventory count verifications on a multi-million-dollar inventory.
• Perform numerous computer transactions daily.
• Safeguard company material and ensure warehouse security.
• Provide secure storage and handling for sensitive items including Pamper and ESD items.
• Expedite requests for Loan and Borrow items from other agencies on site.
• Pull and ship AOG items to be processed as COMAT shipments to stations in support of the RON and daily processes. Coordinate through Load Planning and Ramp Services to ensure COMAT shipments are manifested and shipped in a timely manner.
• Observe strict FAA and DOT regulatory compliance in all department activities.
• Perform daily stores maintenance to ensure physical stores shelving and flat surfaces are dust and
• litter free.
• Vol.D  Maintain familiarization with the training requirements necessary as defined in the GMM 100:
• Maintenance Training Program and ensure training is current prior to performing the functions and tasks of this position Vol.D

Other Functions

• All other duties as reasonably requested by the Sr Manager, Materials Management

Qualifications

• Prior parts experience in the airline industry preferred
• Experience in handling and shipping dangerous goods preferred
• Prior operation of material handling equipment including forklifts, pallet jacks, etc. preferred
• Prior warehouse experience required
• Valid Driver’s License for SIDA Badge driving privileges at Denver International Airport
• Transport aircraft parts and tooling between hangar and flight line
• Escort delivery vehicles into SIDA-controlled areas

Knowledge, Skills and Abilities

• Ability to independently receive, locate, store, ship and re-warehouse a wide variety of aircraft spare and dangerous goods materials
• Must demonstrate behavior that portrays the company core values of Safety, Respect, Trust, Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company

Equipment Operated

General warehouse equipment, including forklift, pallet jack, small truck and hand truck operation

Work Environment

Hangar and parts warehouse environment

24-hour operation, may require shift or weekend work

Physical Effort

Position requires strenuous physical work.  Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and/or up to 50 pounds frequently.

Positions Supervised

• None

Hourly Rate: Starts at $22.16 per hour, plus premiums

• Swing Shift = .35 cents
• Grave Shift = .50 cents
• Asset Control Analyst= $1.50
• Lead = $1.50

Please note this role has a closing date of on or before 7/15/26 midnight MST.

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace.  All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP).  Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.