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Frontier Customer Service Representative Jobs in South Fulton, GA

dbi

Customer Service Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

dbi

Customer Service Representative

Kennesaw, GA

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

LoanMax Title Loans

Customer Service Rep

Riverdale, GA · On-site

$15 - $16/hr

Customer Service Representative Atlanta Title Loans 7437 Hwy 85 Riverdale, GA 30274 Pay Range $15.00- $16.00 per hour Bonus opportunities may be available where applicable but not guaranteed. Store ...

Legacy Veterinary hospital

Be Seen First

Customer Service Representative CSR

College Park, GA · On-site

$35K - $42K/yr

We are seeking an experienced, high-energy Customer Service Representative (CSR) to be the "Director of First Impressions" for our founding team. This isn't just a desk job--it's an opportunity to ...

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All JobsFrontier Customer Service Representative JobsFrontier Customer Service Representative Jobs in South Fulton, GA

Frontier Customer Service Representative information

See South Fulton, GA salary details

$9

$17

$25

How much do frontier customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for frontier customer service representative in South Fulton, GA is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Frontier Customer Service Representative vs Frontier Sales Associate?

AspectFrontier Customer Service RepresentativeFrontier Sales Associate
Primary RoleAssist customers with service inquiries, billing, and technical supportPromote and sell Frontier products and services to new and existing customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, communication
Work EnvironmentCall centers, retail stores, customer support centersRetail stores, sales offices, customer-facing locations
Common CertificationsNone specific, but customer service experience preferredSales experience may be preferred, but no specific certifications required

While both roles involve interaction with customers within the Frontier industry, the Customer Service Representative focuses on support and problem resolution, whereas the Sales Associate emphasizes promoting and selling products and services. Understanding these differences helps candidates choose the role that best matches their skills and career goals.

Is working for Frontier Customer Service Representative a good job?

Frontier Customer Service Representative roles involve assisting customers with service inquiries, troubleshooting issues, and providing support over phone or chat. The job typically requires good communication skills, patience, and familiarity with customer service tools; it often offers flexible schedules and training. Job satisfaction depends on individual preferences and work environment, but it can provide stable employment with opportunities for advancement.

What are popular job titles related to Frontier Customer Service Representative jobs in South Fulton, GA?

For Frontier Customer Service Representative jobs in South Fulton, GA, the most frequently searched job titles are:

What job categories do people searching Frontier Customer Service Representative jobs in South Fulton, GA look for?

The top searched job categories for Frontier Customer Service Representative jobs in South Fulton, GA are:

What cities near South Fulton, GA are hiring for Frontier Customer Service Representative jobs?

Cities near South Fulton, GA with the most Frontier Customer Service Representative job openings:

Frontier Customer Service Representative jobs near you
Infographic showing various Frontier Customer Service Representative job openings in South Fulton, GA as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $37,074 per year, or $17.8 per hour.

Customer Service Representative

Genuine Parts Company

Atlanta, GA

$15.50 - $21/hr

Full-time

Re-posted 5 days ago

Genuine Parts Company rating

7.2

Company rating: 7.2 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

225th of 423 rated retail wholesalers

Job description

Customer Service Representative 

Summary of Job Description: 

The Customer Service Representative (CSR) will work effectively and efficiently providing consistent, high quality service in a high-volume shared service center environment. Working in a team environment, the Customer Service Representative is responsible for addressing employee and manager inquiries and requests that are received via phone, email, or other channels. The CSR will use a case management system to track, document and respond to inquiries using standardized best-practice processes.  As the primary contact point for all customer inquiries to the ESC, it is imperative that they project a professional image through their telephone and writing skills and possess exceptional customer service skills.  

Primary Duties/Responsibilities: 

  • Act as a main point of contact for customer inquiries, requests and transactions 

  • Assist field HR and employees with navigating through various company systems and related documents (i.e., policies, user guides, SPD’s)  

  • Work closely with GPC HR leadership to ensure that transactions are processed timely and accurately   

  • Process updates to the employee’s record ensuring accurate documentation for all transactions  

  • Create a new case or update an existing case for every request received in the ESC’s case management system 

  • Work to resolve as many calls/cases as possible upon first call/contact  

  • Perform daily review of open case queues to ensure inquiries/requests are being assigned, resolved, and closed properly and in a timely manner 

  • Process administrative transactions outside of the case management  

  • Ensure quality employee experiences by using a professional and service-focused approach when handling all inquiries 

  • Ensure employee privacy, including confidentiality and protection of sensitive employee reports or information 

  • Recommend process improvements  

  • Recognize, document, and inform the supervisor regarding trends in internal and external inquiries 

  • Establish and maintain effective working relationships with peers, management, customers, and field HR staff  

  • Exercise sound judgment when prioritizing, organizing, and monitoring inquiries while assigning emails and distributing cases timely to team  

  • Demonstrate an ability to learn and actively seek out knowledge in a self-guided, keyword driven and document heavy knowledgebase 

Qualifications: 

  • 2-3 years prior relevant experience in a call center or service center environment 

  • Superior Customer Service skills  

  • Excellent oral and written communication skills 

  • Customer-focused professional  

  • Exposure to HR and/or case management technologies (e.g., portal technology, case management, human capital management, etc.) 

  • Attentive listening skills that enable asking of probing questions to aid in problem- solving and issue escalation 

  • Detail oriented and able to multi-task – Good organizational skills 

  • Ability to operate well under pressure – Strong problem-solving skills 

  • Proficient computer skills (Microsoft Word, Microsoft Excel) – PeopleSoft and/or ServiceNow experience a plus 

  • Dependable, punctual and able to achieve an appropriate level of attendance 

  • Team player with a positive attitude 

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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