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Frontdoor Jobs in Rhode Island (NOW HIRING)

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Frontdoor information

What is a Frontdoor?

A Frontdoor job typically refers to a customer service or support position at Frontdoor, Inc., a company specializing in home service plans and solutions. Employees in these roles handle customer inquiries, schedule home repairs, and coordinate with service providers to resolve issues efficiently. The role often requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Working at Frontdoor can include remote or in-office positions, depending on the specific job and location. These jobs are ideal for individuals who enjoy helping others and can manage multiple tasks in a fast-paced environment.

What skills and qualifications are needed to thrive as a Frontdoor customer service representative?

To thrive as a Frontdoor Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required. Exceptional patience, active listening, and the ability to remain calm under pressure help individuals excel in customer interactions. These skills ensure efficient resolution of customer issues and contribute to overall customer satisfaction and company reputation.

What are some typical challenges faced by Frontdoor customer service representatives, and how can they effectively manage them?

Frontdoor customer service representatives often handle a high volume of calls and must resolve complex home service issues efficiently. A common challenge is managing customer expectations while coordinating with service professionals and ensuring timely resolutions. To succeed, representatives need strong communication and problem-solving skills, as well as the ability to stay calm under pressure. Building rapport with customers and leveraging internal resources or knowledge bases can help manage difficult situations and deliver a positive customer experience.

What is the difference between Frontdoor vs Handyman?

AspectFrontdoorHandyman
Credentials/CertificationsTypically requires licensing or certification for specific servicesUsually no formal certifications required
Work EnvironmentResidential and commercial properties, often scheduled appointmentsVaried settings, often small repair or maintenance tasks
Employer/Industry UsageUsed by home service companies, property managers, and contractorsCommonly self-employed or small business operators
Search/Comparison IntentPeople seeking professional, reliable home repair servicesIndividuals looking for quick, small-scale repairs or maintenance

Frontdoor professionals typically require certifications and work in structured environments, providing comprehensive home repair services. Handymen often operate with minimal certifications, handling smaller tasks in various settings. Both serve the home maintenance industry but differ in credentials, scope, and work environment.

What are popular job titles related to Frontdoor jobs in Rhode Island?

For Frontdoor jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Frontdoor jobs in Rhode Island look for?

The top searched job categories for Frontdoor jobs in Rhode Island are:

What cities in Rhode Island are hiring for Frontdoor jobs?

Cities in Rhode Island with the most Frontdoor job openings:

Frontdoor jobs near you
Infographic showing various Frontdoor job openings in Rhode Island as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 26% Physical, 3% Hybrid, and 71% Remote job distribution.

Hands-On Strategic Technologist

Pawtucket, RI • On-site

Envision Technology Advisors
IT Services • 11 - 50 employees
Learn more about Envision Technology Advisorsexternal

Full-time

Re-posted 24 days ago

Job description

Job Summary:
Envision Technology Advisors is a team of innovative professionals dedicated to helping clients become Future Ready through technology. The role involves leading client technology strategies, fostering innovation, and ensuring successful project delivery while maintaining hands-on technical expertise in various IT domains.
Responsibilities:
• Lead a portfolio of clients and be responsible for providing them with a technology strategy and roadmap that aligns with their business objectives.
• Work closely with client stakeholders to develop an intimate understanding of their business and partner with them to create.
• Technology vision and digital transformation plans.
• Strategic IT investment roadmaps.
• Technology implementation schedules.
• Work closely with the Envision Project Delivery Team to ensure projects identified from the technology roadmap are delivered on-time and within budget and client expectations are exceeded.
• Lead new client on-boarding process.
• Identify additional client needs and opportunities to expand our engagement scope.
• Document all opportunities, client discussions, client initiatives.
• Be the advocate for client success.
• Work with the business development team to solution new projects
• Technical ownership and delivery of end-to-end Office 365 and Microsoft 365 initiatives.
• Technical architect and manager for a wide range of Microsoft productivity products and services including.
• Provide technical implementation guidance and best practices.
• Design client migration plans from legacy systems to Microsoft Cloud Solutions.
• Assist and deploy NEW and/or additional Microsoft products and services.
• Building relationships with customers and partners.
Qualifications:
Required:
• At least 5-7+ years of experience in IT Leadership roles
• Hands-on technical expertise in at least some of the areas described in the narrative above
• Ability to operate at the highest levels within our customer accounts, including at the board-level
• Outstanding communication skills (written, presentation, and conversational)
• A curious spirit and well-defined approaches to ahead of the industry curve with emerging technology
• A passion for the Microsoft ecosystem of technologies
• A desire to help elevate (and be elevated by) those around them
• Doesn’t need to be the smartest person in the room… but might well be!
• Operates smoothly and collaboratively in a fusion team model
• Equally at home in the data center and the board room
• They thrive on a challenge, and enjoy developing technology strategy, leading and executing in services engagements, and delivering positive client outcomes
• Innovation Tools and Strategy such as: Azure AI Studio, Copilot Studio, MS Copilot Assistant, OpenAI, HeyGen, Firefly, Workflow Automation, Robotic Process Automation
• Microsoft Technologies including: Entra Identity and Access Manager, Azure, M365 productivity tools, SharePoint, OneDrive, Microsoft Teams, Endpoint Management, Threat protection, Security, MS Power Platform
• Datacenter Technologies such as: Dell, Cisco, Extreme Networks, Fortinet, Palo Alto
• Hyperconverged / Hybrid Cloud Strategy such as: Azure Local / Edge, OpenStack, Nutanix
• Security tools such as: Sentinel One, Nessus, Crowdstrike, MS Security Copilot, Tenable.io
• Software Defined Edge & Multi-cloud Networking such as: Aviatrix, Checkpoint, F5
• Backup, Business Continuity, and Disaster Recovery
• Enterprise content access and security such as: Fastly, CloudFlare, MS Frontdoor
Company:
Envision Technology Advisors is providers of business and technology consulting services. Founded in 1998, the company is headquartered in Pawtucket, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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