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Front Office Jobs in Silver Spring, MD (NOW HIRING)

Dimension Hospitality

FRONT OFFICE MANAGER

Alexandria, VA · On-site

$60K - $65K/yr

You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.

New

HHM Hotels

Front Office Supervisor

Washington, DC

$24 - $25/hr

Front Office Supervisor As the Front Office Supervisor, you will lead the operations of our front desk, guest services, and lobby experiences. This role steps beyond standard front desk tasks ...

Whiteface Lodge

Front Office Supervisor

Washington, DC · On-site

Front Office Supervisor As the Front Office Supervisor, you will lead the operations of our front desk, guest services, and lobby experiences. This role steps beyond standard front desk tasks ...

HHM Hotels

Front Office Supervisor

Washington, DC

$22 - $24/hr

Front Office Supervisor As the Front Office Supervisor, you will lead the operations of our front desk, guest services, and lobby experiences. This role steps beyond standard front desk tasks ...

HYATT Hotels

Front Office Supervisor

Washington, DC · On-site

$24 - $25/hr

Front Office Supervisor Compensation: $24.00 to $25.00 per hour, Full-Time As the Front Office Supervisor, you will lead the operations of our front desk, guest services, and lobby experiences. This ...

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All JobsFront Office JobsFront Office Jobs in Silver Spring, MD

Front Office information

See Silver Spring, MD salary details

$9

$18

$24

How much do front office jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for front office in Silver Spring, MD is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $19.90 per hour, depending on experience, location, and employer.

What is a front office?

A Front Office job typically refers to roles that involve direct interaction with clients, customers, or guests, such as receptionists, guest service agents, or front desk staff in hotels, offices, or other businesses. These professionals are responsible for greeting visitors, answering inquiries, managing reservations, and ensuring a positive first impression of the organization. Front Office staff often handle administrative tasks and coordinate communication between guests and other departments within the organization. Their work is crucial in maintaining efficient operations and delivering excellent customer service.

What skills and qualifications are needed to thrive as a front office professional?

To thrive as a Front Office professional, you need strong organizational skills, attention to detail, and a background in administration or hospitality, typically supported by a high school diploma or equivalent. Familiarity with reservation software, phone systems, and office management tools is commonly required. Excellent communication, problem-solving abilities, and a friendly demeanor are valuable soft skills that help build positive first impressions. These skills are crucial for efficient operations and ensuring exceptional guest or client experiences.

How does the front office team typically collaborate with other departments in a hospitality setting?

Front Office staff work closely with housekeeping, maintenance, and sales teams to ensure a seamless guest experience. Effective communication is essential, as Front Office personnel often coordinate room assignments with housekeeping, relay guest requests to maintenance, and assist the sales team with special events or group bookings. Regular briefings and the use of shared management systems help facilitate teamwork and keep everyone informed about guest needs or potential issues.

What is the difference between Front Office vs Receptionist?

AspectFront OfficeReceptionist
Primary RoleHandles guest services, reservations, and administrative tasks at the front deskWelcomes visitors, answers phones, and manages front desk operations
Required CredentialsOften includes hospitality or customer service experience, sometimes certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentHotels, corporate offices, hospitals, and other customer-facing settingsHotels, clinics, offices, and similar environments
Employer & Industry UsageCommon in hospitality, healthcare, and corporate sectorsPrimarily in hospitality and healthcare industries

While both roles involve front desk responsibilities, the Front Office typically encompasses a broader range of guest services and administrative duties, often requiring more specialized skills or certifications. The Receptionist role is more focused on greeting visitors and managing initial communications. Both positions are essential for smooth front-end operations in various industries.

What are considered front office jobs?

Front office jobs typically include roles such as receptionists, administrative assistants, front desk clerks, and customer service representatives who interact directly with clients or visitors. These positions often require strong communication skills, organization, and proficiency with office tools like computers and phone systems.

What are the jobs of front office?

The front office in a business or organization is responsible for customer service, greeting visitors, managing phone calls, scheduling appointments, and handling administrative tasks. It often serves as the first point of contact and requires skills in communication, organization, and basic computer applications. Front office staff may also assist with billing, record keeping, and coordinating with other departments.

What is the main job of the front office?

The main job of the front office is to serve as the first point of contact for visitors and clients, handling reception duties, answering phones, and managing appointments. Front office staff also perform administrative tasks such as data entry, scheduling, and maintaining communication within the organization.
More about Front Office jobs

What are the most commonly searched types of Front Office jobs in Silver Spring, MD?

The most popular types of Front Office jobs in Silver Spring, MD are:

What are popular job titles related to Front Office jobs in Silver Spring, MD?

For Front Office jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Front Office jobs in Silver Spring, MD look for?

The top searched job categories for Front Office jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Front Office jobs?

Cities near Silver Spring, MD with the most Front Office job openings:

Front Office jobs near you
Infographic showing various Front Office job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $38,059 per year, or $18.3 per hour.

FRONT OFFICE MANAGER

DIMENSION MASTER

Alexandria, VA

Full-time

Posted 4 days ago

Job description

You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.

The Role
As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.

What You Will Be Doing
• Lead daily front office operations, including staff supervision and scheduling
• Train, coach, and develop front desk and guest service team members
• Oversee check ins, check outs, reservations, and billing accuracy
• Resolve escalated guest concerns and service issues professionally
• Ensure compliance with hotel policies, brand standards, and procedures
• Monitor financial processes such as cash handling and end of day reporting
• Communicate effectively with housekeeping, engineering, and leadership
• Support hiring, performance reviews, and team development
• Maintain a welcoming, efficient, and service focused front office environment

Why You Will Love It Here
• Leadership role with daily guest impact
• Opportunities for growth within hotel operations
• Supportive, team oriented environment

Ready to Join the Team
If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you.
Apply now.

EOE

What Makes You You
• Previous hotel front office leadership experience required
• Strong communication, leadership, and problem solving skills
• Organized, dependable, and detail oriented
• Comfortable using hotel systems, reporting tools, and front office processes
• Able to multitask and maintain professionalism under pressure
• Passionate about hospitality and creating excellent guest experiences

Flexible to work any shifts, including holidays and weekends.

Apply