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Front Office Intern Jobs in Rosedale, MD (NOW HIRING)

Operations Support Intern

Baltimore, MD · On-site

$15.25 - $19.75/hr

Operations internsassistthe operation team with daily in-office tasks that support office functions ... the front desk by assisting clients waiting in the lobby and stamping envelopes IRC vehicle ...

Front Office Intern information

What are the key skills and qualifications needed to thrive as a Front Office Intern, and why are they important?

To thrive as a Front Office Intern, you need excellent organizational abilities, attention to detail, and basic administrative skills, often supported by a high school diploma or ongoing undergraduate studies. Familiarity with office management software such as Microsoft Office Suite, reservation systems, and multi-line telephone systems is typically required. Strong interpersonal skills, professionalism, and a customer service mindset help you create positive first impressions and handle inquiries effectively. These skills are crucial for ensuring smooth daily operations and providing outstanding support to both guests and staff in a front office environment.

Is 30 an hour good for an intern?

For a Front Office Intern, $30 an hour is considered a high rate, as internships typically pay lower wages or stipends. However, pay rates vary based on location, industry, and the intern's experience level, so it's important to compare with standard internship wages in your area and field.

What types of tasks and responsibilities can I expect as a Front Office Intern, and how do they contribute to the overall guest experience?

As a Front Office Intern, you will typically assist with guest check-in and check-out processes, respond to guest inquiries both in person and over the phone, and help manage reservations. You may also support administrative duties like filing, data entry, and maintaining the lobby area. These responsibilities are essential for ensuring smooth daily operations and creating a welcoming atmosphere, directly impacting guest satisfaction and the hotel's reputation. Working closely with other team members in housekeeping, concierge, and management, you'll gain valuable exposure to the collaborative nature of hospitality operations.

What is the difference between Front Office Intern vs Front Desk Associate?

AspectFront Office InternFront Desk Associate
CredentialsTypically pursuing or holding a relevant degree or coursework in hospitality, business, or related fieldsHigh school diploma or equivalent; some experience preferred
Work EnvironmentInternship setting, often part-time or temporary, in hotels, resorts, or corporate officesFull-time or part-time role in hotels, clinics, or corporate reception areas
Employer & Industry UsageUsed in hospitality and tourism industries for training rolesCommon in hospitality, healthcare, and corporate sectors for customer service

The main difference is that a Front Office Intern is typically a student gaining experience, often in a training capacity, while a Front Desk Associate is a regular employee responsible for daily guest or client interactions. Interns focus on learning and assisting, whereas associates handle routine operations and customer service tasks.

What is a front desk intern?

A front desk intern is a temporary position responsible for greeting visitors, answering phones, and performing administrative tasks at the front office of a business or organization. The role often involves customer service skills, basic computer use, and familiarity with office procedures. It provides hands-on experience in hospitality, reception, or administrative environments.

What does a front office intern do?

A front office intern assists with administrative tasks such as greeting visitors, answering phones, scheduling appointments, and managing correspondence. They often support front desk operations, learn customer service skills, and may use office software like Microsoft Office or hotel management systems during their internship.

Can I be a receptionist with no experience?

Front Office Intern positions often do not require prior experience, as they provide on-the-job training in customer service, communication, and administrative tasks. Basic skills such as computer literacy and a professional attitude are typically sufficient for entry-level applicants.
What are the most commonly searched types of Front Office jobs in Rosedale, MD? The most popular types of Front Office jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Front Office Intern jobs? Cities near Rosedale, MD with the most Front Office Intern job openings:
Operations Support Intern

Operations Support Intern

International Rescue Committee

Baltimore, MD • On-site

$15.25 - $19.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


International Rescue Committee rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

465th of 689 rated non-profit organizations


Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Scope of Work
The operations intern works with the operations team in the Baltimore, Maryland office. Operations interns assist the operation team with daily in-office tasks that support office functions.
Reports To
Operations team
Learning Objectives
• Learn how community members can support humanitarian immigrants in the Baltimore metropolitan area
• Learn best practices for operating office daily functions
• Learn how to provide culturally sensitive support to youth, parents/guardians, and community partners
Responsibilities
• Support the front desk by assisting clients waiting in the lobby and stamping envelopes
• IRC vehicle maintenance such as checking the mileage and tire pressure
• Assist with organizing, tracking and facilitating staff access to contributions in kind (donations)
• Stock and track items in the supply room
• Distribute and track computers and key fobs for staff
• Prepare desks for new hires
• Other duties as assigned
Qualifications
• Prior experience and/or interest in working with refugees and immigrants preferred.
• Prior experience and/or interest in operations preferred.
• Ability to work independently and as a team member in a fast-paced, cross-cultural environment.
• Flexible and reliable, with outstanding attention to detail in copy editing.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).
• Fluency in English required.
Position Details
  • IN-PERSON: Summer 2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.

  • DATES: Internships start with a required orientation on Monday, June 8th (approx. 9:30 AM - 3 PM). Regular weekly hours start the week of June 8th, 2026, and will continue through September 11th, 2026 (14 total weeks).

  • HOURS: Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3 days per week.

  • LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.

  • REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Summer 2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

Application Process
  • DUE DATE: apply online at careers.rescue.org by 11:59 PM ET on Sunday, May 24th

  • INTERVIEWS: Applicants selected for interviews will be contacted to schedule interviews beginning May 2026. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conducted approximately May 4th through May 20th, 2026.

  • OFFERS: Applicants who have interviewed for positions can expect to receive a decision no later than May 25th, 2026. Confirmations will be due at the latest by May 27th, 2026.

Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This is an unpaid position and is not eligible for benefits.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

International Rescue Committee logo

About International Rescue Committee

Sourced by ZipRecruiter

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1933