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Front Office Associate Jobs in Madison, AL (NOW HIRING)

LBAM - 3H LLC

Guest Service Representative

Huntsville, AL · On-site

$12.50 - $15.25/hr

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds ... PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ...

LBA Hospitality

Guest Service Representative

Huntsville, AL · On-site

$13.50 - $16.50/hr

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds ... PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ...

LBA Hospitality

Guest Service Representative

Huntsville, AL · On-site

$12.50 - $15.25/hr

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds ... PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ...

LBA Hospitality

Guest Service Representative

Huntsville, AL · On-site

$12.75 - $15.75/hr

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds ... PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ...

LBA Hospitality

Guest Service Representative

Huntsville, AL · On-site

$13.50 - $16.50/hr

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds ... PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ...

GE Appliances

Associate HR Generalist

Decatur, AL · On-site

This role is responsible for driving employee relations initiatives and providing front-line HR ... Working conditions are normal for both an office and manufacturing environment * Working in the ...

WGI

Administrative Assistant - Part-Time

Huntsville, AL

$17.75 - $24/hr

Provide front desk support. * Greet and assist visitors to the office * Maintain cleanliness and ... a WGI associate without a pre-existing contractual agreement, the submitted resume(s) will be ...

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Front Office Associate information

See Madison, AL salary details

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How much do front office associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front office associate in Madison, AL is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $16.59 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Madison, AL?

The most popular types of Front Office jobs in Madison, AL are:

What cities near Madison, AL are hiring for Front Office Associate jobs?

Cities near Madison, AL with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Madison, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $31,737 per year, or $15.3 per hour.

Guest Service Representative - Night Auditor

LBA Hospitality

Huntsville, AL • On-site

$12.50 - $15.25/hr

Other

Re-posted 18 days ago

Job description

Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Executes selling strategies to enhance the hotel revenue.
Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
  • Prior experience in accounting, sales, telesales, service or guest relations type of industry preferred
  • High school diploma or equivalent.

SUMMARY OF ESSENTIAL JOB FUNCTIONS
  • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
  • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
  • Must be able to stand for eight hours, bend, stretch, reach.
  • Must be able to see and hear.
  • Must be able to communicate with other associates and/or guests.

Requirements
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
  • Manager on Duty functions.
  • Cash and credit card handling, balancing charges
  • Safety and security measures
  • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
  • Frequent Stay Program
  • Reservations procedures including cancellations and "walking" guest
  • Phone etiquette and answering procedures
  • Area shopping, dining, entertainment and travel directions to assist guest inquiries.
  • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.

Skills:
  • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
  • Proficient in written and verbal English
  • Problem solving and conflict resolution skills

Abilities:
  • Multi task, remain associate and guest service centric.
  • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
  • Assist with guest issues with professionalism, maintaining hospitable attitude.
  • Able to work unsupervised and be productive at all times, even overnight.

SPECIFIC RESPONSIBILITIES
  1. Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
  2. Promote and sell services/amenities of the hotel.
  3. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
  4. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
  5. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
  6. Check all credit cards for validity before the end of the shift.
  7. Learn and utilize PMS.
  8. Ensure all cash, check and miscellaneous departments are in balance at shifts end.
  9. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
  10. Have a thorough working knowledge of emergency procedures.
  11. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
  12. Report any unusual occurrences or request to the manager.
  13. Maintain stock/cleanliness of the Market area if applicable.
  14. Maintain certification from a responsible vendor training if alcohol is served.
  15. Be flexible in regard to work schedule.
  16. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
  17. Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

WORKING CONDITIONS/SPECIAL REQUIREMENTS
  • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
  • Standing, walking for long periods of time while maintaining a friendly professional image.
  • May be required to work any day/shift, including weekends.
  • Must be able to work a night shift schedule

POSITIONS FOR POSSIBLE ADVANCEMENT
  • Assistant General Manager
  • Guest Service Manager
  • Guest Service Supervisor

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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