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Front Office Associate Jobs in Geneseo, IL (NOW HIRING)

CareCloud

Patient Representative

Moline, IL · On-site

Pediatric Group Associates is a division of CareCloud Practice Management a subsidiary of CareCloud Inc. Job Summary: The front office attendant will greet, instruct, direct and schedule patients and ...

TWO RIVERS YMCA

Member Service Associate

Kewanee, IL · On-site

$11.50 - $14.75/hr

... Front Desk opening early mornings. Some night and weekend shifts may be possible. Summary: Provide quality member service to members and the community. Have a thorough understanding of office ...

YMCA

Member Service Associate

Moline, IL · On-site

$15.50/hr

... Front Desk. Summary: Provide quality member service to members and the community. Have a thorough understanding of office procedures and practices. He/she serves as a member of the membership ...

TWO RIVERS YMCA

Member Service Associate

Moline, IL

$15.50/hr

... Front Desk. Summary: Provide quality member service to members and the community. Have a thorough understanding of office procedures and practices. He/she serves as a member of the membership ...

TWO RIVERS YMCA

Member Service Associate

Moline, IL · On-site

$15.50/hr

... Front Desk. Summary: Provide quality member service to members and the community. Have a thorough understanding of office procedures and practices. He/she serves as a member of the membership ...

All JobsFront Office Associate JobsFront Office Associate Jobs in Geneseo, IL

Front Office Associate information

See Geneseo, IL salary details

$9

$15

$21

How much do front office associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for front office associate in Geneseo, IL is $15.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.40 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What cities near Geneseo, IL are hiring for Front Office Associate jobs?

Cities near Geneseo, IL with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Geneseo, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $33,266 per year, or $16 per hour.

Client Services Specialist

New Horizon Kennel, Inc.

Port Byron, IL • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

If you have a great attitude, an eye for detail, and a heart for helping others, then you could be the Client Services Specialist we're looking for at New Horizon Kennel!

Our Port Byron, IL office is looking for someone who already has front-desk/customer-facing experience and is ready for their next big career move! If that sounds like you, you can enjoy:

  • Competitive pay starting at $18.00 - $20.00/hour (based on experience)
  • Health insurance (for full-time employees)
  • Dental and vision insurance
  • A retirement plan with Employer Match
  • Paid time off (PTO)
  • Employee discounts
  • Professional development assistance

We offer both full- and part-time positions with established schedules designed to support our team and ensure consistent, high-quality care. Join our positive, team-oriented office and play a meaningful role in caring for the pets in our community!

WHAT WE NEED FROM YOU

Required:

  • 2+ years of front office, customer-facing experience
  • 2+ years of experience using Microsoft applications, including Excel
  • Ability to sit, stand, walk, bend, and lift up to 50 lbs. as needed
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service skills
  • Strong critical thinking skills and time management abilities

Preferred:

  • Experience in pet care, boarding, grooming, veterinary, or service-based scheduling environments
  • Associate's degree or equivalent professional experience

WHAT IT'S LIKE TO BE OUR CLIENT SERVICES SPECIALIST

This role is the heartbeat of our front office, connecting clients and team members to keep each day running smoothly and efficiently. You'll support clients in person, over the phone, and electronically-providing thoughtful, attentive service and ensuring an excellent experience.

Strong attention to detail and accuracy are essential as you schedule appointments, enter and maintain pet profiles, update records, and manage client accounts. We're looking for someone with a positive, team-focused attitude and a genuine desire to help others-along with a love for animals that matches our own.

This is a fast-paced role that requires reliability, professionalism, multitasking, and a calm, client-focused approach during busy periods.

SCHEDULE & AVAILABILITY

We offer both full-time and part-time positions with schedules created in advance.

Full-Time Availability

Candidates must be available within the following operating hours as needed:

• Monday – Friday: 7:30 AM - 6:30 PM

• Saturday: 8:00 AM - 6:30 PM

• Sunday: 3:00 PM - 7:00 PM

Part-Time Availability

Part-time team members typically work 20–30 hours per week, with shifts scheduled in advance within the following timeframes:

• Monday – Saturday: 7:30 AM to 12:30 PM or 1:30 PM to 6:30 PM

Please note: For both full- and part-time positions, schedules vary from week to week based on business needs. While you will not be scheduled for every day or shift listed above, flexibility and availability within these timeframes are important to support the team and provide excellent care.

Weekend availability is required for this role. During peak periods, including the days surrounding holidays, and other busy seasons, full availability is expected to support our team and provide the highest level of care for our clients during high-volume times.

READY TO BECOME OUR NEW CLIENT SERVICES SPECIALIST?

In operation since 2012, we have a stellar reputation in our community and the surrounding region as a modern pet care facility committed to quality services and excellent care for dogs and cats. We uphold the highest standards and do our utmost to provide a safe, comfortable, and engaging environment. Our high-performance services include grooming, lodging, training, enrichment playgroups, and more! We're not only a great place for pets to play but a great place for animal lovers to work. We offer competitive pay, great benefits, career development opportunities, and a positive work culture. Join us!

Take the first step by completing our short initial application!

Apply