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Front End Service Team Supervisor Jobs (NOW HIRING)

Location Walmart Supercenter #2614 5370 ALLENTOWN PIKE, TEMPLE, PA, 19560, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Location Walmart Supercenter #1538 2233 6TH ST., BROOKINGS, SD, 57006, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Location Walmart Supercenter #445 1801 ELIZABETHTOWN RD, LEITCHFIELD, KY, 42754, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and ...

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Location Wal-Mart #2518 700 MARKETPLACE BLVD, HAMILTON, NJ, 08691, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers ...

Location Walmart Supercenter #332 6140A UNIVERSITY DR NW, HUNTSVILLE, AL, 35806, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and ...

Location Walmart Supercenter #2438 217 GARRISONVILLE RD, STAFFORD, VA, 22554, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

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Location Neighborhood Market #5664 275 WEST VENTURA BLVD, CAMARILLO, CA, 93010, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and ...

Location Walmart Supercenter #3868 1125 SHREVEPORT BARKSDALE HWY, SHREVEPORT, LA, 71105, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet ...

Location Walmart Supercenter #1529 2801 E MARKET ST BLDG B, YORK, PA, 17402, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Location Walmart Supercenter #667 2111 N JACKSON ST, TULLAHOMA, TN, 37388, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

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Location Walmart Supercenter #48 885 E US HIGHWAY 60, MONETT, MO, 65708, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

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Location Walmart Supercenter #2732 600 CARROLLTON VILLA RICA HWY, VILLA RICA, GA, 30180, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet ...

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Location Walmart Supercenter #63 410 S DEWEY AVE, WAGONER, OK, 74467, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Location Walmart Supercenter #2817 17625 TORRENCE AVE, LANSING, IL, 60438, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Location Walmart Supercenter #5028 2925 GLENDALE AVE, TOLEDO, OH, 43614, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Location Walmart Supercenter #1093 845 BROADMEADOW RD, RANTOUL, IL, 61866, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Location Walmart Supercenter #6930 8927 FRY RD, CYPRESS, TX, 77433, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers ...

Location Walmart Supercenter #2532 2785 MILWAUKEE RD, BELOIT, WI, 53511, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Location Walmart Supercenter #192 2200 BROOKMEADE DR, COLUMBIA, TN, 38401, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

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Front End Service Team Supervisor information

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$9

$19

$26

How much do front end service team supervisor jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for front end service team supervisor in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What skills do you need to be a front end supervisor?

A front end service team supervisor needs strong leadership, communication, and customer service skills to manage staff and ensure quality service. They should have knowledge of retail operations, conflict resolution, and basic technical skills related to point-of-sale systems. Experience in team management and the ability to handle fast-paced environments are also important.

What are the key skills and qualifications needed to thrive as a Front End Service Team Supervisor, and why are they important?

To thrive as a Front End Service Team Supervisor, you need experience in customer service, team leadership, and retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Strong communication, conflict resolution, and motivational skills help you guide your team and deliver excellent service. These skills ensure efficient store operations, satisfied customers, and a productive team environment.

What are Front End Service Team Supervisors?

Front End Service Team Supervisors are responsible for overseeing the daily operations at the front end of retail stores, such as checkouts, customer service counters, and entrance/exit areas. They supervise and support front end staff, ensuring efficient customer service, managing cash handling, resolving customer issues, and maintaining store policies. These supervisors play a key role in creating a positive shopping experience and act as a liaison between staff and management to ensure smooth operations.

What is the difference between Front End Service Team Supervisor vs Customer Service Manager?

AspectFront End Service Team SupervisorCustomer Service Manager
CredentialsHigh school diploma or equivalent; relevant certificationsBachelor's degree often preferred; certifications may vary
Work EnvironmentRetail stores, service centers, or hospitality settingsCorporate offices, call centers, or retail management
Employer & Industry UsageCommon in retail, hospitality, and service industriesUsed across various industries including retail, telecom, and finance
Primary FocusSupervising front-end service staff and daily operationsOverseeing customer service strategies and team performance

The Front End Service Team Supervisor primarily manages front-line staff and daily service operations, often within retail or hospitality settings. In contrast, the Customer Service Manager focuses on broader customer service strategies and team management at a higher level. Both roles require strong communication skills and customer-focused credentials, but their scope and responsibilities differ based on organizational structure.

What is a front-end service team supervisor?

A front-end service team supervisor oversees customer service operations at the front desk or service area, ensuring staff provide quality assistance and resolve customer issues efficiently. They often manage schedules, train team members, and use communication and leadership skills to maintain smooth service delivery.

How does a Front End Service Team Supervisor typically balance customer service responsibilities with team management duties?

As a Front End Service Team Supervisor, balancing direct customer service with team management is a key aspect of the role. Supervisors often split their time between assisting customers, resolving escalated issues, and overseeing the performance and scheduling of front-end associates. They lead by example on the sales floor, provide coaching and feedback to team members, and ensure that checkout processes run smoothly. Effective multitasking and strong communication skills are essential, as supervisors must prioritize between ensuring customer satisfaction and maintaining a productive, motivated team.

What does a front end supervisor do at Walmart?

A front end service team supervisor at Walmart oversees cashier operations, customer service, and checkout processes to ensure efficient and friendly service. They manage team schedules, handle customer issues, and ensure adherence to store policies, often using point-of-sale systems and safety protocols.

What does a front-end supervisor do?

A front-end service team supervisor oversees the daily operations of the customer service or sales team at the front end of a business, ensuring excellent customer interactions and efficient workflow. They often train staff, monitor performance, handle escalations, and use tools like POS systems or customer management software to meet service standards.
What cities are hiring for Front End Service Team Supervisor jobs? Cities with the most Front End Service Team Supervisor job openings:
What states have the most Front End Service Team Supervisor jobs? States with the most job openings for Front End Service Team Supervisor jobs include:
Front End Service Team Supervisor

Front End Service Team Supervisor

Walmart

Temple, PA • On-site

$20 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,105 frontline employees who took The Breakroom Quiz

24th of 39 rated national retailers


Job description

Hourly Wage: $20 - $33 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available shifts:

Location

Walmart Supercenter #2614
5370 ALLENTOWN PIKE, TEMPLE, PA, 19560, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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