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Front End Service Team Supervisor Jobs (NOW HIRING)

Walmart

Front End Service Team Supervisor

Sturbridge, MA · On-site

$21 - $34/hr

Location Wal-Mart #2797 100 CHARLTON RD, STURBRIDGE, MA, 01566, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers ...

Walmart

Front End Service Team Supervisor

Buford, GA · On-site

$20 - $33/hr

Location Walmart Supercenter #1314 3795 BUFORD DR, BUFORD, GA, 30519, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Walmart

Front End Service Team Supervisor

Livermore, CA · On-site

$22 - $35/hr

Location Wal-Mart #1972 2700 LAS POSITAS RD, LIVERMORE, CA, 94551, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers ...

Walmart

Front End Service Team Supervisor

New Berlin, WI · On-site

$19 - $32/hr

Location Walmart Supercenter #5438 15205 W GREENFIELD AVE, NEW BERLIN, WI, 53151, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and ...

Walmart

Front End Service Team Supervisor

Oxford, PA · On-site

$19.50 - $32.50/hr

Location Walmart Supercenter #5795 800 COMMONS DR, OXFORD, PA, 19363, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Walmart

Front End Service Team Supervisor

Waynesboro, PA · On-site

$20 - $33/hr

Location Walmart Supercenter #3633 12751 WASHINGTON TOWNSHIP BLVD, WAYNESBORO, PA, 17268, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Supervisor

Oskaloosa, IA · On-site

$20 - $33/hr

Location Walmart Supercenter #1393 2203 AVENUE A WEST, OSKALOOSA, IA, 52577, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Walmart

Front End Service Team Supervisor

Springfield, IL · On-site

$20 - $33/hr

Location Walmart Supercenter #3210 2760 N DIRKSEN PKWY, SPRINGFIELD, IL, 62702, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and ...

Walmart

Front End Service Team Supervisor

Hibbing, MN · On-site

$21 - $34/hr

Location Walmart Supercenter #2937 12080 HIGHWAY 169 W, HIBBING, MN, 55746, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Walmart

Front End Service Team Supervisor

Brownsville, TX · On-site

$19 - $32/hr

Location Walmart Supercenter #4112 2205 RUBEN TORRES SR BLVD, BROWNSVILLE, TX, 78526, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet ...

Walmart

Front End Service Team Supervisor

Tallahassee, FL · On-site

$20 - $33/hr

Location Walmart Supercenter #1408 4400 W TENNESSEE ST, TALLAHASSEE, FL, 32304, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and ...

Walmart

Front End Service Team Supervisor

Burton, MI · On-site

$20 - $33/hr

Location Walmart Supercenter #2273 5323 E COURT ST N, BURTON, MI, 48509, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Walmart

Front End Service Team Supervisor

Decatur, IL · On-site

$20 - $33/hr

Location Walmart Supercenter #1690 4224 N PROSPECT ST, DECATUR, IL, 62526, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Walmart

Front End Service Team Supervisor

West Bend, WI · On-site

$20 - $33/hr

Location Walmart Supercenter #2658 1515 W PARADISE DR, WEST BEND, WI, 53095, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Walmart

Front End Service Team Supervisor

Springfield, MO · On-site

$20 - $33/hr

Location Walmart Supercenter #86 2825 N KANSAS EXPY, SPRINGFIELD, MO, 65803, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank ...

Walmart

Front End Service Team Supervisor

Amsterdam, NY · On-site

$21 - $34/hr

Location Walmart Supercenter #2146 101 SANFORD FARMS SHOPPING CTR, AMSTERDAM, NY, 12010, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet ...

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Front End Service Team Supervisor information

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How much do front end service team supervisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for front end service team supervisor in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is a front end service team supervisor?

Front End Service Team Supervisors are responsible for overseeing the daily operations at the front end of retail stores, such as checkouts, customer service counters, and entrance/exit areas. They supervise and support front end staff, ensuring efficient customer service, managing cash handling, resolving customer issues, and maintaining store policies. These supervisors play a key role in creating a positive shopping experience and act as a liaison between staff and management to ensure smooth operations.

What are the key skills and qualifications needed to thrive as a front end service team supervisor?

To thrive as a Front End Service Team Supervisor, you need experience in customer service, team leadership, and retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Strong communication, conflict resolution, and motivational skills help you guide your team and deliver excellent service. These skills ensure efficient store operations, satisfied customers, and a productive team environment.

How does a front end service team supervisor typically balance customer service responsibilities with team management duties?

As a Front End Service Team Supervisor, balancing direct customer service with team management is a key aspect of the role. Supervisors often split their time between assisting customers, resolving escalated issues, and overseeing the performance and scheduling of front-end associates. They lead by example on the sales floor, provide coaching and feedback to team members, and ensure that checkout processes run smoothly. Effective multitasking and strong communication skills are essential, as supervisors must prioritize between ensuring customer satisfaction and maintaining a productive, motivated team.

What is the difference between Front End Service Team Supervisor vs Customer Service Manager?

AspectFront End Service Team SupervisorCustomer Service Manager
CredentialsHigh school diploma or equivalent; relevant certificationsBachelor's degree often preferred; certifications may vary
Work EnvironmentRetail stores, service centers, or hospitality settingsCorporate offices, call centers, or retail management
Employer & Industry UsageCommon in retail, hospitality, and service industriesUsed across various industries including retail, telecom, and finance
Primary FocusSupervising front-end service staff and daily operationsOverseeing customer service strategies and team performance

The Front End Service Team Supervisor primarily manages front-line staff and daily service operations, often within retail or hospitality settings. In contrast, the Customer Service Manager focuses on broader customer service strategies and team management at a higher level. Both roles require strong communication skills and customer-focused credentials, but their scope and responsibilities differ based on organizational structure.

What skills do you need to be a front end service team supervisor?

A front end service team supervisor needs strong leadership, communication, and customer service skills to manage staff and ensure quality service. Knowledge of retail operations, conflict resolution, and proficiency with point-of-sale systems or scheduling tools are also important for effective supervision.

What cities are hiring for Front End Service Team Supervisor jobs?

Cities with the most Front End Service Team Supervisor job openings:

What states have the most Front End Service Team Supervisor jobs?

States with the most job openings for Front End Service Team Supervisor jobs include:

What are popular job titles related to Front End Service Team Supervisor jobs?

For Front End Service Team Supervisor jobs, the most frequently searched job titles are:

Front End Service Team Supervisor jobs near you

Front End Service Team Supervisor

Sturbridge, MA • On-site

Walmart
Retail • 10K+ employees
Learn more about Walmartexternal

$21 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,733 frontline employees who took The Breakroom Quiz

Job description

Hourly Wage: $21 - $34 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available shifts:

Location

Wal-Mart #2797
100 CHARLTON RD, STURBRIDGE, MA, 01566, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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