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Front Desk Night Shift Jobs in Indiana (NOW HIRING)

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Front Desk Night Shift information

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How much do front desk night shift jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk night shift in Indiana is $14.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $16.49 per hour, depending on experience, location, and employer.

What is a front desk night shift?

A Front Desk Night Shift job involves managing the front desk operations of a hotel, office, or facility during nighttime hours. Responsibilities typically include checking in and out guests, answering phones, handling reservations, and addressing any issues that arise overnight. Employees in this role must provide excellent customer service, ensure security protocols are followed, and sometimes perform light administrative or housekeeping tasks. Strong communication, problem-solving, and multitasking skills are essential for success in this position.

What skills and qualifications are needed for a front desk night shift?

A Front Desk Night Shift role typically requires excellent customer service skills, attention to detail, and familiarity with basic administrative duties; a high school diploma or equivalent is usually expected. Knowledge of hotel or property management software (such as Opera or Maestro), telephone systems, and payment processing tools is often needed. Strong communication, problem-solving abilities, and the capacity to stay alert and professional during overnight hours help individuals excel in this position. These skills ensure smooth nightly operations, guest satisfaction, and effective handling of late-night issues or emergencies.

What are common challenges faced while working the front desk night shift, and how can they be managed?

Front desk night shift employees often work independently and may be responsible for managing late check-ins, handling guest complaints, and maintaining security throughout the night. Dealing with fatigued or frustrated guests and staying vigilant during quieter hours can be challenging. Effective time management, strong communication skills, and familiarity with emergency protocols help in overcoming these challenges. Many employers provide training and support resources, and seasoned night staff often develop routines to stay organized and alert. Preparing for common issues in advance and maintaining a calm, approachable demeanor contribute greatly to success in this role.

What front desk night shift jobs pay the most?

Front desk night shift jobs in industries such as healthcare, hospitality, and security tend to pay the highest, especially for roles requiring specialized skills or certifications like security licenses or medical training. Management or supervisory positions at the front desk also typically offer higher pay compared to entry-level roles.

What are popular job titles related to Front Desk Night Shift jobs in Indiana?

For Front Desk Night Shift jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Front Desk Night Shift jobs in Indiana look for?

The top searched job categories for Front Desk Night Shift jobs in Indiana are:

What cities in Indiana are hiring for Front Desk Night Shift jobs?

Cities in Indiana with the most Front Desk Night Shift job openings:

Front Desk Night Shift jobs near you
Infographic showing various Front Desk Night Shift job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $31,005 per year, or $14.9 per hour.

Night Audit (Front Desk Night Shift)

Hampton Inn & Suites West Lafayette

West Lafayette, IN

$14.50 - $19.25/hr

Full-time, Part-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction.  When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.

 Benefits Offered:

  • Incentives $
  • Employee Referral Program $
  • Paid Time Off
  • Paid Vacation (Full-Time)
  • Merit Increase $
  • 401k with Employer Contribution (Full-Time)
  • Medical, Dental, Vision (Full-Time)
  • Life Insurance (Full-Time)
  • Long-term/Short-term Disability (Full-Time)
  • Accident (Full-Time)
  • Critical Illness (Full-Time)
  • Cross-training Opportunities
  • Hotel Room Discounts

Schedule:

  • Flexible Shifts Available

-Morning/Evening/Night

-Weekends

-Full-Time/Part-Time

Our Night Auditors makes a difference by:

  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details

As Night Audit, you will:

  • Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity
  • Respond to and resolve guest requests
  • Secure payments, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities, and local interests
  • Process night audit
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Maintain confidentiality of all guests, proprietary information
  • Communicate any emergency, lost item, or theft to proper staff and/or authorities
  • Report maintenance problems, accidents, and safety hazards
  • Keep contingency lists in case of emergency and communicate and necessary messages
  • Protect company assets
  • Comply with all quality assurance expectations
  • Keep doors locked during the night.
  • Clean and organize the front desk, lobby, and market area when the hotel is quiet. 

To be a successful Night Auditor, you need: 

  • A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
  • Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
  • Create confidence and trust, while communicating the right message at the right time.
  • Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
  • Be direct yet tactful and considerate of the audience.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Maintain awareness of undesirable persons on premises.
  • Clean professional appearance.
  • Perform other reasonable job duties as requested by Supervisors.

Minimum Requirements:

The Night Audit role requires standing for long periods of time, or entire shifts.   Read and visually verify information in a variety of formats (i.e., small print).  Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.  Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. 

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.  MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.  Please leave a message and a member of our Human Resources team will return your call within three business days.  Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email.  Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.