ZipRecruiter

Log In

1

Front Desk Customer Service Jobs in Georgia (NOW HIRING)

Residence Inn Columbus

Front Desk

Columbus, GA · On-site

$12/hr

The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment. Front Desk Responsibilities: * Handle guest check-ins ...

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor ... The ideal candidate will ensure excellent customer service, efficient administrative processes, and ...

Columbia Sussex

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor ... The ideal candidate will ensure excellent customer service, efficient administrative processes, and ...

Residence Inn Columbus

Front Desk

Columbus, GA

$12/hr

The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment. Front Desk Responsibilities: * Handle guest check-ins ...

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor ... The ideal candidate will ensure excellent customer service, efficient administrative processes, and ...

ADP - RNOOID0028417437

Front Desk Manager

Duluth, GA · On-site

$17 - $19/hr

The Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing administrative tasks to maintain a smooth workflow.

ADP - RNOOID0028417437

Front Desk Manager

Duluth, GA · On-site

$17 - $19/hr

The Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing administrative tasks to maintain a smooth workflow.

Home2 Suites

Front Desk Agent

Columbus, GA · On-site

$12.75 - $16/hr

Front Desk Clerk We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for ...

Comfort Inn Atlanta Downtown

Front Desk Supervisor

Atlanta, GA · On-site

$14.75 - $19/hr

Qualifications: • High school diploma or equivalent (hospitality degree preferred). • 2+ years of front desk or customer service experience in a hotel or hospitality environment. • 1+ year of ...

Choice Hotels

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Qualifications: • High school diploma or equivalent (hospitality degree preferred). • 2+ years of front desk or customer service experience in a hotel or hospitality environment. • 1+ year of ...

Tru by Hilton

Front Desk Agent

Columbus, GA · On-site

$12.75 - $16/hr

We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest ...

next page

Showing results 1-20

All JobsFront Desk Customer Service JobsFront Desk Customer Service Jobs in Georgia

Front Desk Customer Service information

See Georgia salary details

$6

$11

$17

How much do front desk customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front desk customer service in Georgia is $11.81, according to ZipRecruiter salary data. Most workers in this role earn between $9.73 and $13.28 per hour, depending on experience, location, and employer.

What is a front desk customer service job?

Front Desk Customer Service jobs involve being the first point of contact for customers or visitors at a business or organization. Employees in these roles handle inquiries, greet guests, answer phones, manage appointments, and provide information or assistance as needed. They play an essential role in creating a positive first impression and ensuring the smooth operation of front office activities. Strong communication, organizational, and problem-solving skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a front desk customer service representative?

To excel as a Front Desk Customer Service representative, you need strong interpersonal skills, organizational abilities, and a high school diploma or equivalent. Familiarity with office management software, reservation systems, and multi-line phone systems is highly beneficial. Exceptional communication, problem-solving, and a friendly demeanor help you stand out in this client-facing role. These skills are crucial for creating positive first impressions, efficiently handling inquiries, and ensuring smooth daily operations.

What are some common challenges faced by front desk customer service representatives and how can they be managed effectively?

Front Desk Customer Service representatives often encounter challenges such as handling a high volume of requests during peak hours, managing difficult or upset customers, and juggling multiple administrative tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many workplaces provide training in de-escalation techniques and time management to help staff stay calm and efficient. Collaborating with colleagues and knowing when to request support from supervisors also helps ensure excellent service and a positive work environment.

What is the difference between Front Desk Customer Service vs Receptionist?

AspectFront Desk Customer ServiceReceptionist
Primary RoleAssist customers, handle inquiries, provide informationGreet visitors, answer phones, manage appointments
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Required SkillsCommunication, problem-solving, customer serviceCommunication, organization, multitasking
Common CertificationsCustomer service training, hospitality certificationsNone typically required, some customer service training

Both roles involve front-facing interactions and require strong communication skills. While Front Desk Customer Service focuses on assisting customers and providing information, Receptionists primarily handle visitor greetings and appointment management. The roles often overlap but differ slightly in responsibilities and work environments.

Can I get a front desk customer service job with no experience?

Front desk customer service positions often do not require prior experience and may provide on-the-job training. Strong communication skills, a friendly attitude, and basic computer knowledge can help candidates qualify for entry-level roles. Certifications or familiarity with scheduling and point-of-sale systems can be advantageous but are not always mandatory.

What front desk customer service jobs pay the most?

Front desk customer service roles in industries such as healthcare, hotel management, and corporate offices tend to offer higher salaries, especially for positions requiring specialized skills or certifications. Management or supervisory front desk positions generally pay more than entry-level roles, with salaries increasing based on experience and location.

What are popular job titles related to Front Desk Customer Service jobs in Georgia?

For Front Desk Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Front Desk Customer Service jobs in Georgia look for?

The top searched job categories for Front Desk Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Front Desk Customer Service jobs?

Cities in Georgia with the most Front Desk Customer Service job openings:

Front Desk Customer Service jobs near you
Infographic showing various Front Desk Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $24,572 per year, or $11.8 per hour.

Receptionist - State Farm Agent Team Member

Robin Turman - State Farm Agent

Evans, GA • On-site

$12.75 - $16.25/hr

Full-time

Posted 12 days ago

Job description

Job Title: Receptionist / Front Desk Customer Service Associate
Department: Front Desk / Customer Service
Reports To: Office Manager / Customer Service Supervisor
Job Summary
The Receptionist will be the first point of contact for customers and visitors. This role provides friendly, professional front desk support by assisting customers with general inquiries, routing requests to the appropriate team, and handling front desk administrative duties. The ideal candidate is approachable, organized, and skilled at delivering excellent customer service in a busy office environment.
Key Responsibilities
  • Greet customers and visitors in a professional and courteous manner
  • Answer incoming calls and respond to inquiries or route calls to the correct staff member
  • Assist customers with customer service needs, including basic questions and request handling
  • Maintain accurate records of customer interactions and front desk appointments (as needed)
  • Coordinate with internal teams to resolve customer questions and ensure follow-up when necessary
  • Receive, sign in, and direct visitors according to office procedures
  • Manage front desk operations, including maintaining a clean, organized reception area
  • Provide general administrative support such as document handling, form distribution, and basic data entry
  • Follow company policies and procedures related to customer service and front desk operations
  • Escalate urgent issues or concerns to the appropriate supervisor promptly
Required Qualifications
  • Prior experience in a front desk, reception, or customer service role preferred
  • Strong communication skills (friendly, clear, and professional)
  • Ability to multitask and remain organized in a fast-paced environment
  • Proficient with computers and common office tools (email, scheduling systems, basic data entry)
  • Reliable and punctual with a positive customer-focused attitude
  • Comfort working with different types of customers and addressing concerns respectfully
Preferred Qualifications
  • Experience in a customer service or office support role in a retail, medical, or service-based environment
  • Familiarity with call routing systems, ticketing systems, or CRM tools
  • Bilingual skills (if applicable to the organization)
Work Schedule / Environment
  • Part-Time position 
  • Work is performed in a professional office setting
  • May require standing for extended periods and frequent customer interaction
Physical Requirements (if applicable)
  • Ability to sit/stand for extended periods
  • Ability to lift light office supplies (typically up to 25 lbs.)
Skills & Competencies
  • Customer service excellence
  • Professional demeanor and active listening
  • Attention to detail
  • Time management and problem-solving
  • Teamwork and ability to communicate across departments
We are a growing team and look forward to hearing from you.