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Front Desk Customer Service Jobs in California (NOW HIRING)

Leadway International, Inc.

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Front Desk & Customer Service Coordinator

Hayward, CA · On-site

$20 - $25/hr

Leadway International is seeking a detail-oriented and reliable Front Desk & Customer Service Coordinator to support daily office operations and high-volume order processing. This role is the first ...

UFC Gym

Front Desk Attendant

Brea, CA · On-site

$16.50 - $19/hr

Front Desk Customer Service * Ensures that guests and members are warmly greeted and promptly assisted * Ensures incoming calls are answered in a professional and efficient manner * Ensures proper ...

UFC Gym

Front Desk Attendant

Murrieta, CA · On-site

$16.50/hr

Front Desk Customer Service * Ensures that guests and members are warmly greeted and promptly assisted * Ensures incoming calls are answered in a professional and efficient manner * Ensures proper ...

UFC Gym

Front Desk Lead

Oxnard, CA · On-site

$17/hr

Front Desk Customer Service Ensures that guests and members are warmly greeted and promptly assisted. Ensures incoming calls are answered in a professional and efficient manner. Supervises point of ...

UFC Gym

Overnight Front Desk Attendant

Brea, CA · On-site

$16.50 - $19/hr

Front Desk Customer Service * Ensures that guests and members are warmly greeted and promptly assisted * Ensures incoming calls are answered in a professional and efficient manner * Ensures proper ...

UFC Gym

Front Desk

San Diego, CA · On-site

$17.75/hr

They deliver superior customer service while assisting members with purchases and directing membership inquiries. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service Warmly greets ...

UFC Gym

Front Desk Attendant

City Of Industry, CA · On-site

$16 - $45/hr

Front Desk Customer Service * Warmly greets members and guests as they enter and leave the club. * Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and ...

UFC Gym

Front Desk Attendant

Rosemead, CA · On-site

$15/hr

Front Desk Customer Service * Warmly greets members and guests as they enter and leave the club. * Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and ...

UFC Gym

Front Desk Lead

Oxnard, CA · On-site

$17/hr

Front Desk Customer Service Ensures that guests and members are warmly greeted and promptly assisted. Ensures incoming calls are answered in a professional and efficient manner. Supervises point of ...

usa printng

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Reception/Front Desk Associate

West Hollywood, CA · On-site

$21 - $24/hr

Front Desk Customer Service -- greet customers, handle pickups, manage intercom communication with warehouse staff * Phone Handling -- answer VOIP calls, route inquiries, take messages * Order ...

New

usa printng

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Reception/Front Desk Associate

West Hollywood, CA · On-site

$21 - $24/hr

Front Desk Customer Service -- greet customers, handle pickups, manage intercom communication with warehouse staff * Phone Handling -- answer VOIP calls, route inquiries, take messages * Order ...

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All JobsFront Desk Customer Service JobsFront Desk Customer Service Jobs in California

Front Desk Customer Service information

See California salary details

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How much do front desk customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front desk customer service in California is $14.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.24 and $16.71 per hour, depending on experience, location, and employer.

What is a front desk customer service job?

Front Desk Customer Service jobs involve being the first point of contact for customers or visitors at a business or organization. Employees in these roles handle inquiries, greet guests, answer phones, manage appointments, and provide information or assistance as needed. They play an essential role in creating a positive first impression and ensuring the smooth operation of front office activities. Strong communication, organizational, and problem-solving skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a front desk customer service representative?

To excel as a Front Desk Customer Service representative, you need strong interpersonal skills, organizational abilities, and a high school diploma or equivalent. Familiarity with office management software, reservation systems, and multi-line phone systems is highly beneficial. Exceptional communication, problem-solving, and a friendly demeanor help you stand out in this client-facing role. These skills are crucial for creating positive first impressions, efficiently handling inquiries, and ensuring smooth daily operations.

What are some common challenges faced by front desk customer service representatives and how can they be managed effectively?

Front Desk Customer Service representatives often encounter challenges such as handling a high volume of requests during peak hours, managing difficult or upset customers, and juggling multiple administrative tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many workplaces provide training in de-escalation techniques and time management to help staff stay calm and efficient. Collaborating with colleagues and knowing when to request support from supervisors also helps ensure excellent service and a positive work environment.

What is the difference between Front Desk Customer Service vs Receptionist?

AspectFront Desk Customer ServiceReceptionist
Primary RoleAssist customers, handle inquiries, provide informationGreet visitors, answer phones, manage appointments
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Required SkillsCommunication, problem-solving, customer serviceCommunication, organization, multitasking
Common CertificationsCustomer service training, hospitality certificationsNone typically required, some customer service training

Both roles involve front-facing interactions and require strong communication skills. While Front Desk Customer Service focuses on assisting customers and providing information, Receptionists primarily handle visitor greetings and appointment management. The roles often overlap but differ slightly in responsibilities and work environments.

Can I get a front desk customer service job with no experience?

Front desk customer service positions often do not require prior experience and may provide on-the-job training. Strong communication skills, a friendly attitude, and basic computer knowledge can help candidates qualify for entry-level roles. Certifications or familiarity with scheduling and point-of-sale systems can be advantageous but are not always mandatory.

What front desk customer service jobs pay the most?

Front desk customer service roles in industries such as healthcare, hotel management, and corporate offices tend to offer higher salaries, especially for positions requiring specialized skills or certifications. Management or supervisory front desk positions generally pay more than entry-level roles, with salaries increasing based on experience and location.

What are popular job titles related to Front Desk Customer Service jobs in California?

For Front Desk Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Front Desk Customer Service jobs in California look for?

The top searched job categories for Front Desk Customer Service jobs in California are:

What cities in California are hiring for Front Desk Customer Service jobs?

Cities in California with the most Front Desk Customer Service job openings:

Front Desk Customer Service jobs near you
Infographic showing various Front Desk Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $30,925 per year, or $14.9 per hour.

Front Desk & Customer Service Coordinator

Leadway International, Inc.

Hayward, CA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

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Job description

Leadway International is seeking a detail-oriented and reliable Front Desk & Customer Service Coordinator to support daily office operations and high-volume order processing.

This role is the first point of contact for visitors and customers and plays a critical role in ensuring accurate order entry, timely communication, and coordination with warehouse and sales teams.

Key Responsibilities

  • Greet and assist visitors, customers, and vendors professionally
  • Manage incoming calls, emails, and inquiries with proper routing and follow-up
  • Process high-volume customer orders accurately and efficiently (ERP system: Sage 100)
  • Verify order details, pricing, and product availability before submission
  • Coordinate with warehouse and sales teams to ensure timely fulfillment
  • Monitor order status and proactively follow up on delays or discrepancies
  • Maintain accurate records of orders, communications, and documentation
  • Support general administrative tasks (filing, data entry, supply coordination)
  • Maintain a clean, organized, and professional front desk environment

Qualifications (Required)

  • Associate’s or Bachelor’s degree required
  • Minimum 1 year of order entry or administrative experience in a fast-paced environment
  • Strong attention to detail and accuracy in data entry
  • Clear and professional communication skills
  • Ability to multitask and manage competing priorities
  • Proficient in Microsoft Office (Excel, Outlook, Word)
  • Bachelor's degree or associate degree required (in business or relevant field highly preferred)

Preferred Qualifications

  • Experience with ERP systems (e.g., Sage 100)
  • Background in wholesale, distribution, or logistics environment
  • Experience handling customer inquiries and order coordination

What We’re Looking For

  • Strong sense of accountability and follow-through
  • Ability to stay organized under workload pressure
  • Professional front desk presence and customer-focused mindset
  • Team player who can coordinate effectively with warehouse and sales

Why Join Us

  • Stable and growing company in food distribution
  • Structured work environment with clear processes
  • Opportunity to gain hands-on experience in operations and customer service
  • Potential for growth into operations or supervisory roles

Company Description

Founded in 2010, We are a rapidly growing Bay Area Central Located boba tea and yogurt topping supplier. We provide full service from sourcing, delivery to door, to opening shop consultation. Our goal is to provide the best shopping experience to our clients!
To read more about us, please visit: Bossenfood.com and BossenStore.com