Description
Work Where Balance Meets Purpose Competitive Pay Excellent Benefits
Join Genesis Healthcare, Inc. and serve as the welcoming face of our Foot Care Department in a patient-centered, fast-paced healthcare environment.
Now Hiring Front Desk Clerk - Lamar Family Care | Lamar SC
Clinic-Based Role
Monday - Friday Day Shift
No Weekends (based on clinic schedule)
Make a Real Difference in Community Healthcare
Genesis Healthcare, Inc. is a nonprofit, community-focused FQHC serving the Pee Dee and Lowcountry regions. As a Front Desk Clerk in our Foot Care Department, you will serve as the first point of contact for patients-ensuring a positive experience while supporting essential registration, scheduling, and administrative functions.
Why Choose Genesis
Loan Repayment Opportunities for eligible employees
Generous Paid Time Off including holidays and sick leave
Malpractice Insurance provided
Employee Assistance Program and Life Insurance
401(k) with employer match
Medical Dental Vision and more
Position Summary
The Front Desk Clerk functions as the first point of contact for patients and visitors, managing the collection and accuracy of patient information while providing exceptional customer service. This role supports the clinic through scheduling, registration, and administrative coordination while maintaining compliance with HIPAA and applicable regulations.
Primary Responsibilities
Assist with patient registration and ensure all demographic and insurance information is accurate and complete
Schedule appointments in alignment with foot care workflows and procedures
Greet and assist patients and visitors in person and by phone in a professional manner
Maintain patient records, documentation, and filing systems accurately and timely
Verify and update patient information in the electronic medical record system
Collect and process referrals and required supporting documentation
Assist patients in completing required forms and documentation
Communicate effectively with providers, staff, and patients to support coordination of care
Handle clerical duties including phone, fax, and administrative support
Maintain confidentiality of patient information in compliance with HIPAA
Support workflow efficiency and communicate scheduling updates or delays to staff
Participate in training, meetings, and ongoing department initiatives.
Requirements
High School Diploma or equivalent
Previous experience in a medical office or customer service environment preferred
Strong communication and interpersonal skills
Basic computer skills with ability to learn electronic medical record systems
Knowledge of medical terminology preferred
Ability to multitask, prioritize, and maintain attention to detail in a fast-paced environment
Ability to handle confidential information professionally
Work Environment
Clinic-based position with extended computer use, frequent patient interaction, and a fast-paced, multi-tasking environment
Ready to Join Us
Apply today and be part of a team committed to delivering high-quality, patient-centered care in your community