Job description:ไธญๅฝๅ้
ๅบๅผๅ
ฌๅฏๅๅฐๅฎขๆ
-ไธญ่ฑๆๆตๅฉ,ๆฒ้่ฝๅๅผบ,่ดฃไปปๅฟๅผบ
-่ฝๅคไฝฟ็จ Microsoft Word, Excelๅๅปบๅ็ผ่พ
-่ฝไพๆ นๆฎๅทฅไฝ้ๆฑๅญฆไน ๅนถไฝฟ็จๅ
ถไปๅๅ
ฌ่ฝฏไปถ
-่ฝๅคๆธ
ๆฐๆๆๅฐ่ฟ่ก่ฑๆ็ๅฃๅคดๅไนฆ้ขๆฒ้
-ไธไธ็้ขๅฏน้ข,็ต่ฏไปฅๅ้ฎไปถๆฒ้็่ฝๅๅ็คผไปช
-่ฏๅฅฝ็ๆฒ้่ฝๅ,่กจ่พพ่ฝๅ,็่งฃ่ฝๅๅๅญฆไน ่ฝๅ
ๅทฅไฝๆถ้ด: 9 a.m. - 6 p.m. ไธๅจ5-6ๅคฉ
Key Responsibilities:- Greet and welcome guests warmly and professionally
- Manage guest check-ins and check-outs, ensuring accurate information
- Answer phone calls and address guest inquiries efficiently
- Provide guests with information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly
- Process payments and maintain accurate financial records
- Assist with night audit duties when necessary
- Keep the front desk area clean and organized
Qualifications:- (English/Chinese) skills preferred, but not required
- Strong guest relations skills with a focus on hospitality
- Proficiency in operating phone systems and managing multiple calls simultaneously
- Knowledge of front desk operations and customer service best practices
- Strong organizational and time management skills
- Ability to handle challenging situations with patience and professionalism
- Familiarity with hospitality management software is a plus
- Multilingual abilities are an asset
Benefits:- 401k
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Holiday Pay