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Front Desk Associate Jobs in Westerly, RI (NOW HIRING)

TPG Hotels Resorts and Marinas

Front Desk Agent

Saunderstown, RI · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing ...

Hampton Inn- Groton

Front Office Manager

Groton, CT

Train and support all Front Desk associates and ensure performance in accordance with established hotel brand standards * Serve as the point of contact for clients and communicate with them by phone ...

Hampton Inn- Groton

Front Office Manager

Groton, CT

Train and support all Front Desk associates and ensure performance in accordance with established hotel brand standards * Serve as the point of contact for clients and communicate with them by phone ...

River Link Hotels

Front Office Manager

Groton, CT · On-site

Train and support all Front Desk associates and ensure performance in accordance with established hotel brand standards * Serve as the point of contact for clients and communicate with them by phone ...

D.W. Transport & Leasing Inc.

Be Seen First

FRONT DESK OFFICE ASSISTANT

North Franklin, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Front Desk Receptionist / Office Assistant Location: Franklin, CT Schedule: Monday-Friday, 8:00 AM-5:00 PM Employment Type: Full-Time We are looking for a friendly, organized, and dependable Front ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Saunderstown, RI · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Overview The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing ...

Spring House Hotel

Overnight Front Desk

New Shoreham, RI · On-site

$14.25 - $18.25/hr

Keep the Front Desk and Lobby areas clean, organized, and stocked. * Provide exceptional customer service while creating a positive and memorable experience for guests. * Be able to work in a fast ...

Hilton Worldwide Holdings

Front Desk Supervisor

Mystic, CT · On-site

$16.75 - $21.75/hr

The Front Desk Supervisor is responsible for assisting the Operations Lead and Hotel Manager, while providing attentive, courteous, and efficient service to all guests, prior to arrival and ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Westerly, RI

Front Desk Associate information

See Westerly, RI salary details

$7

$15

$20

How much do front desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk associate in Westerly, RI is $15.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.45 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Westerly, RI?

The most popular types of Front Desk jobs in Westerly, RI are:

What cities near Westerly, RI are hiring for Front Desk Associate jobs?

Cities near Westerly, RI with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Westerly, RI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,939 per year, or $15.4 per hour.

Front Desk Agent

TPG Hotels Resorts and Marinas

Saunderstown, RI • On-site

$13.75 - $17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Front Desk Agent

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

  • Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
  • Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
  • Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
  • Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
  • Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
  • Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
  • Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
  • Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
  • Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
  • Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
  • Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits

Benefits for Full Time employees may include:

  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with company match
  • Paid Time Off, Vacation and Holidays
  • Employee Assistance Program
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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