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Front Desk Associate Jobs in Waterloo, ON (NOW HIRING)

Centurion Dental

Front Desk Agent

Waterloo, ON

Overview Reporting to the Assistant General Manager, the Front Desk Agent is responsible for the professional leasing and administration of a Centurion Property Associates Inc. The MARQ managed ...

Centurion Asset Management Inc.

Front Desk Agent

Waterloo, ON · On-site

CA$42K - CA$48K/yr

Overview Reporting to the Assistant General Manager, the Front Desk Agent is responsible for the professional leasing and administration of a Centurion Property Associates Inc. │ The MARQ managed ...

Goodlifefitness

Fit4Less Host - Milton Mall

Milton, ON · On-site

Performs and completes cleanliness tasks and duties to ensure safety foreveryone in the club to deliver consistent cleanliness for members,associates and prospective members.: * Cleans and tidies to ...

Goodlifefitness

Fit4Less Host - Stratford

Stratford, ON · On-site

Performs and completes cleanliness tasks and duties to ensure safety foreveryone in the club to deliver consistent cleanliness for members,associates and prospective members.: * Cleans and tidies to ...

University of Waterloo

Receptionist

Waterloo, ON · On-site

Associate Provost, Campus Support and Accessibility - Operations and Administration Hiring Range ... Maintains an orderly front desk ensuring confidentiality of client files and documents * Keeps ...

GEI Consultants

Senior Desktop Engineer

Guelph, ON · Hybrid

CA$40 - CA$50/hr

The Senior Desktop Engineer will provide Tier 1, front-line technical support, to local and remote ... Log and manage incoming tickets using Service Desk Plus or similar ticketing systems. Escalate ...

All JobsFront Desk Associate JobsFront Desk Associate Jobs in Waterloo, ON

Front Desk Associate information

See Waterloo, ON salary details

$7

$12

$17

How much do front desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk associate in Waterloo, ON is $12.83, according to ZipRecruiter salary data. Most workers in this role earn between $10.31 and $14.34 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Waterloo, ON?

The most popular types of Front Desk jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Front Desk Associate jobs?

Cities near Waterloo, ON with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $26,685 per year, or $12.8 per hour.

Front Desk Agent

Centurion Dental

Waterloo, ON

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

Who We Are

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 430 Employees is a core component of Centurion's success since 2003. Centurion Apartment Real Estate Investment Trust ("REIT") owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.


Our Mission

Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.


Our Values

Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.


Why Employees Want to Work with Us

We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Vacation Policy based on Length of Service; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Social Gatherings; Employee Innovation Program; and Corporate Discount Card.


Overview

Reporting to the Assistant General Manager, the Front Desk Agent is responsible for the professional leasing and administration of a Centurion Property Associates Inc. The MARQ managed student housing community.


The Front Desk Agent will act as a Team Lead to the part-time Customer Service Representatives (CSRs), providing CSRs with tasks and guidance so as to ensure that the needs of all current and prospective Residents are met in accordance with established standards.


Responsibilities

Customer Service

Professionally, promptly and courteously handle all current and prospective Residents' inquiries, feedback, complaints or concerns, and escalate any issues to the Assistant General Manager or General Manager. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion's Vision, Mission and Values. Promote a strong sense of community amongst the Residents.


Ongoing Operations

Acting as a Team Lead, assist with organizing the duties and responsibilities of Customer Service Representatives during their shifts. Ensure all general emails are responded to daily. Professionally greet all Residents and Guests who enter the building. Conduct viewings and tours with prospective Residents, while promoting Centurion's value proposition. Provide prospective Residents with related information and forms, helping to fill-out applications and collect completed forms. Assist with organizing, marketing and hosting student events, including Open Houses, tabling and Resident events. Assist with move-ins and move-outs, as per the Operations Calendar, Move-In Process and the Post Lease Checklist, conducting suite inspections with Residents as required. Inform the Assistant General Manager of any deficiencies or problems noted in the buildings or properties that require attention.

Administration and Reporting

Ensure that the Front Desk is kept in an orderly and organized state at all times. Assist with general front desk duties, including photocopying, scanning, faxing and filing documents. Ensure all administrative supplies are kept in stock. Complete other duties as assigned.


Requirements

  • A passion for excellence in customer service delivery;
  • Customer Service experience preferably in student housing;
  • Exceptional oral and written communication skills;
  • Excellent organizational skills with a strong ability to multi-task;
  • Highly motivated;
  • Excellent interpersonal skills;
  • Knowledge of other languages an asset;
  • Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
  • Forward thinking with an ability to develop creative strategic solutions to issues.
  • Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner; and
  • Be available for a full-time modified schedule.


Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested. This posting is for an existing job vacancy.

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