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Front Desk Associate Jobs in Oak Ridge, NC (NOW HIRING)

Front Desk Associates

Winston Salem, NC · On-site

$13 - $16.50/hr

Description As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at ... Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Front Desk Associates

Winston Salem, NC · On-site

$13 - $16.50/hr

Description As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at ... Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Front Desk Agent

Winston Salem, NC

$12.25 - $15.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Winston Salem, NC · On-site

$13.25 - $16.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Winston Salem, NC

$13.25 - $16.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Winston Salem, NC · On-site

$12.25 - $15.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Winston Salem, NC · On-site

$13.25 - $16.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Winston Salem, NC · On-site

$12.25 - $15.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Greensboro, NC · On-site

$12.25 - $15.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Winston Salem, NC

$12.25 - $15.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Winston Salem, NC

$12.25 - $15.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Winston Salem, NC

$13.25 - $16.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Front Desk Agent

Winston Salem, NC · On-site

$12.25 - $15.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Showing results 41-60

Front Desk Associate information

See Oak Ridge, NC salary details

$7

$13

$18

How much do front desk associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk associate in Oak Ridge, NC is $13.93, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $15.82 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What cities near Oak Ridge, NC are hiring for Front Desk Associate jobs?

Cities near Oak Ridge, NC with the most Front Desk Associate job openings:

Infographic showing various Front Desk Associate job openings in Oak Ridge, NC as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,979 per year, or $13.9 per hour.

Front Desk Supervisor

Concord Hospitality

Greensboro, NC • On-site

$14.75 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago


Concord Hospitality rating

7.2

Company rating: 7.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

19th of 107 rated hotels


Job description

Front Desk Supervisor

As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards. Positioned at the hub of guest interaction, you will ensure a seamless arrival, stay, and departure experience. If you enjoy engaging with others, leading a team, and take pride in being proactive, responsive, and caring, this role is a perfect fit. Many of our supervisors advance within a few years to Assistant General Manager roles.

Responsibilities

  • Provide the highest quality of service to guests at all times
  • Wash and fold laundry.
  • Check guests in and out efficiently and in a friendly manner
  • Handle guest mail and messages with professionalism and accuracy
  • Maintain thorough knowledge of hotel staff, room locations, rates, amenities, and selling strategies
  • Take reservations and manage room blocks and special requests
  • Answer switchboard calls following proper telephone etiquette standards
  • Monitor room availability and assist AGM/GM with yield management and restrictions
  • Handle guest safe deposits per established procedures
  • Keep the lobby and desk area clean and presentable
  • Maintain thorough knowledge of emergency and security procedures

Qualifications

  • High school diploma or equivalent required; hospitality or supervisory experience preferred
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to multitask and remain professional in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Flexibility to work varied shifts, including evenings, weekends, and holidays
  • Commitment to delivering outstanding guest service

Benefits (Full-Time Associates Only)

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.


What Concord Hospitality employees say

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