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Front Desk Associate Jobs in Coldwater, MS (NOW HIRING)

D1 Training

Front Desk Fitness

Olive Branch, MS · On-site

$14/hr

Benefits: * Bonus based on performance * Competitive salary * Employee discounts * Training & development * Wellness resources Benefits/Perks * Continuing education through company-sanctioned events.

D1 Training

Front Desk Fitness

Olive Branch, MS · On-site

$14/hr

Benefits: * Bonus based on performance * Competitive salary * Employee discounts * Training & development * Wellness resources Benefits/Perks * Continuing education through company-sanctioned events.

Mendelson Law Firm

Be Seen First

Receptionist - Front Desk Coordinator

Memphis, TN · On-site

$16 - $16.50/hr

Are you a friendly, organized, and professional individual who thrives in a fast-paced environment? Mendelson Law Firm is seeking a reliable Receptionist to be the face and voice of our organization.

PetSuites

Customer Service Supervisor

Olive Branch, MS · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

fogelman

Part-Time Concierge

Germantown, TN · On-site

$14 - $18/hr

... Associate Referrals * Employee Connect - resources for legal, financial & personal support CONCIERGE JOB RESPONSIBILITIES: * 2-4 years Concierge, Front Desk, or customer Service experience.

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Front Desk Associate information

See Coldwater, MS salary details

$6

$13

$17

How much do front desk associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for front desk associate in Coldwater, MS is $13.06, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $14.81 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Coldwater, MS?

The most popular types of Front Desk jobs in Coldwater, MS are:

What cities near Coldwater, MS are hiring for Front Desk Associate jobs?

Cities near Coldwater, MS with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Coldwater, MS as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $27,155 per year, or $13.1 per hour.

Hotel Front Desk Agent

Caesars Entertainment

Robinsonville, MS • On-site

$1.0K/day

Other

Re-posted 27 days ago

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

107th of 164 rated casinos

Job description

Hotel Agent

As a Hotel Agent you will be responsible for completing arrival and departure transactions for guests checking in/out of the hotel. Additionally, hotel agents are resources for all guest questions with an upbeat and positive attitude and is the first line of defense when resolving guest complaints. Greets all guests with the proper introduction, and makes them feel welcome; answers telephone promptly, with a pleasant voice; attends to all guest inquiries; maintains accuracy in cashiering; assists guests with problems, complaints or special needs; effectively generates reports according to shift; provides rate information for future or current dates; processes casino status changes on guest folios; attaches needed paperwork to all checked out folios; keeps stations neat and well stocked with supplies.

How You Will Create the Extraordinary
  • Process check-in and check-out transactions for guests
  • Registers guests to room while receiving all pertinent information accurately.
  • Perform guest registration and room assignments, accommodating special requests whenever possible.
  • Pre-register and block reservations.
  • Take same day reservations and when necessary future reservations following hotel rate structures and selling strategies.
  • Respond to inquiries and complaints in an efficient, courteous and professional manner to achieve maximum customer satisfaction
  • Assist guests with questions about the city and property
  • Assist guests with booking dinner, show, etc… when necessary
  • Assists with guest service recovery when possible
  • Maintains and upbeat and positive attitude at all times
  • Responsible for being apprised of current events in hotel to assist guests
  • Acts a liaison on behalf of the guest to expedite guest requests
  • Maintains a professional and courteous attitude towards all guests (internal and external)
  • Anticipating guests needs and guest expectations
  • Handle guest check-in and check-out in accordance to hotel credit and cash handling policies in an efficient and friendly manner.
  • Perform other tasks as assigned by supervisor or manager.
  • Troubleshoot all in-room movie / phone / billing problems.
  • Resolve customer complaints and answer guest inquiries in connection with hotel services, in-house events, directions, local attractions, etc.
  • Cancel room reservations according to procedures.
  • Balance $1000 bank daily.
  • Prepare key packets, ensure miscellaneous brochures are fully stocked.
What You Will Need
  • Strong interpersonal and communication skills.
  • Proficient in a second language would be beneficial.
  • Self-starter with strong problem solving ability.
  • One year experience in front desk or guest service field.
  • 6 months experience in basic computer knowledge.
  • Must be a team player.
  • Excellent oral and written communication in English; heavy telephone volume.
  • Must be able to tolerate secondary smoke.
  • Close knit environment, with constant co-worker involvement.
  • Must be able to complete several tasks at once with accuracy.
  • Must be able to stand for entire shift (an average 8 hour shift).
  • Ability to perform reaching, stooping and /or crouching motions repeatedly
  • Must be able to communicate verbally
  • Must be able to stand for extended periods of time
  • Must be able to lift 25lbs.
About Us

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boast over 1300 slot and video poker machines and largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica is a throwback to gaming's golden age. Here you'll find everything a real gambler wants, and more.

Job Info
  • Job Identification 87895
  • Job Category Hotel Operations
  • Job Schedule Full time
  • Locations Horseshoe Tunica (On-site)

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