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Front Counter Manager Jobs in Colorado (NOW HIRING)

Southern Tire Mart

Front Counter Sales

Craig, CO · On-site

$16.50 - $21.25/hr

Create and manage service tickets in the system. * Coordinate repair schedules with technicians and ... front counter area. * Ensure all customer interactions reflect Southern Tire Mart's service ...

LIX Grant, LLC

Front Counter Crew Member

Thornton, CO

$12.25 - $16.25/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

LIX II, Inc.

Front Counter Crew Member

Lakewood, CO · On-site

$12 - $15.75/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Glenwood Springs, CO · On-site

$12.50 - $16.25/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Thornton, CO · On-site

$12.25 - $16.25/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Thornton, CO · On-site

$12.25 - $16.25/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Brighton, CO · On-site

$12.25 - $16.25/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

LIX II, Inc.

Front Counter Crew Member

Lakewood, CO

$12 - $15.75/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Sterling, CO · On-site

$11 - $14.25/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

LIX Brighton

Front Counter Crew Member

Brighton, CO

$12.25 - $16.25/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

LIX Thornton, LLC

Front Counter Crew Member

Thornton, CO

$12.25 - $16.25/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Lakewood, CO · On-site

$12 - $15.75/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Colorado Springs, CO · On-site

$10.75 - $14/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

Dairy Queen

Front Counter Crew Member

Glenwood Springs, CO · On-site

$12.50 - $16.25/hr

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members * Prepare treat products following restaurant, health, and safety ...

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Front Counter Manager information

What is the difference between Front Counter Manager vs Customer Service Supervisor?

AspectFront Counter ManagerCustomer Service Supervisor
CredentialsHigh school diploma; experience in retail or food serviceHigh school diploma; experience in customer service roles
Work EnvironmentFront desk, retail counters, restaurantsCustomer service departments, call centers
Employer & IndustryRetail, hospitality, food serviceVarious industries with customer service needs

The Front Counter Manager primarily oversees daily operations at the front desk or service counter, managing staff and ensuring customer satisfaction. The Customer Service Supervisor focuses on supervising customer service teams, handling escalations, and improving service quality. While both roles require strong communication skills and experience in customer interactions, the Front Counter Manager is more involved in operational management at the point of service, whereas the Customer Service Supervisor emphasizes team supervision and service standards across multiple channels.

What are the key skills and qualifications needed to thrive as a Front Counter Manager, and why are they important?

To thrive as a Front Counter Manager, you need strong customer service skills, supervisory experience, and a solid understanding of point-of-sale operations, often backed by a high school diploma or equivalent. Familiarity with POS systems, inventory management software, and basic scheduling tools is typically required. Exceptional communication, problem-solving, and leadership abilities help you motivate staff and resolve customer issues effectively. These skills are crucial for ensuring smooth daily operations, high customer satisfaction, and a productive team environment.

What are some common challenges faced by Front Counter Managers, and how can they effectively address them?

Front Counter Managers often face challenges such as managing high customer volumes during peak hours, maintaining quality service under pressure, and coordinating a diverse team. To address these, effective communication, strong organizational skills, and the ability to delegate tasks appropriately are crucial. Regular team briefings, clear role assignments, and proactive problem-solving can help create a smooth workflow and ensure customer satisfaction even during busy periods.

What does a Front Counter Manager do?

A Front Counter Manager oversees the operation of the front counter area in establishments such as restaurants, cafes, or retail stores. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing cash registers, and handling customer inquiries or complaints. They also help train new employees, maintain cleanliness and organization, and monitor inventory levels for front-of-house supplies. The goal is to create a smooth and positive experience for both customers and staff.
What are the most commonly searched types of Front Counter jobs in Colorado? The most popular types of Front Counter jobs in Colorado are:
What cities in Colorado are hiring for Front Counter Manager jobs? Cities in Colorado with the most Front Counter Manager job openings:
Front Counter Manager jobs near you
Front Counter Sales

Front Counter Sales

Southern Tire Mart

Craig, CO • On-site

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Southern Tire Mart rating

6.3

Company rating: 6.3 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

280th of 713 rated retailers

Job description

Key Responsibilities:
  • Greet customers in a professional and friendly manner.
  • Explain available services, promotions, and special offerings such as free vehicle inspections.
  • Create and manage service tickets in the system.
  • Coordinate repair schedules with technicians and provide status updates to customers.
  • Communicate clearly about costs, timelines, and any additional work needed.
  • Process customer payments and handle necessary paperwork upon service completion.
  • Maintain accurate and organized service records.
  • Assist in maintaining a clean and welcoming front counter area.
  • Ensure all customer interactions reflect Southern Tire Mart's service standards.

Skills / Education / Requirements:
  • High school diploma or GED required.
  • Must be at least 18 years of age and pass a pre-employment drug screen.
  • Previous experience in sales, service writing, or customer service preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Basic computer skills and familiarity with POS/service management systems.
  • Knowledge of automotive or commercial tire services a plus.
  • Must be available to work flexible hours, including evenings, weekends, and holidays.
  • Overtime maybe required.

Benefits:
  • 401(k) with Company Match
  • Health, Dental, Vision, and Life Insurance
  • Paid Time Off
  • Paid On-the-Job Training
  • Career Growth Opportunities

Why Join Southern Tire Mart?
  • #1 Commercial Tire Dealer in the U.S. since 2008
  • #1 Truck Retreader in North America since 2007
  • #1 North America Commercial Tire Dealer since 2012
  • Family-owned company with a culture of service excellence

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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