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Front Counter Associate Jobs in Madison, WI (NOW HIRING)

... and front counter procedures. * Prepares high quality products consistently by following Little ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

... and front counter procedures. * Prepares high quality products consistently by following Little ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Clerk

Madison, WI · On-site

$17/hr

... and front counter procedures. * Prepares high quality products consistently by following Little ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

... and front counter procedures. * Prepares high quality products consistently by following Little ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

... and front counter procedures. * Prepares high quality products consistently by following Little ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Guest Service Desk Clerk

Madison, WI · On-site

$14 - $17.50/hr

... to ensure associate and guest needs are being met. Accurately and efficiently process transactions and accurately maintain all cash and media at Service Counter registers. * Honor Commitments:

Guest Service Desk Clerk

Madison, WI · On-site

$14 - $17.50/hr

... to ensure associate and guest needs are being met. Accurately and efficiently process transactions and accurately maintain all cash and media at Service Counter registers. * Honor Commitments:

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How much do front counter associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for front counter associate in Madison, WI is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.38 per hour, depending on experience, location, and employer.

What are Front Counter Associates?

Front Counter Associates are employees who provide direct customer service at the front desk or counter of an establishment, such as a restaurant, retail store, or service center. Their main responsibilities include greeting customers, processing transactions, answering questions, and sometimes handling basic complaints or returns. They play a key role in creating a positive first impression and ensuring efficient service. Strong communication and organizational skills are essential for this role.

What are some common challenges a Front Counter Associate faces during busy periods, and how can they manage them effectively?

During peak hours, Front Counter Associates often juggle multiple customer requests while maintaining accuracy and a friendly demeanor. Managing long lines, handling special requests, and keeping orders organized can be challenging. Effective time management, clear communication with kitchen staff, and staying calm under pressure are key strategies for success. Many employers provide training on these skills, and teamwork is essential to ensure a smooth workflow and positive customer experience.

What are the key skills and qualifications needed to thrive as a Front Counter Associate, and why are they important?

To thrive as a Front Counter Associate, you need excellent customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Strong communication, problem-solving, and a friendly attitude help you stand out in this customer-facing role. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What is the difference between Front Counter Associate vs Cashier?

AspectFront Counter AssociateCashier
Primary RoleAssists customers at the front counter, handles inquiries, and provides serviceProcesses transactions at checkout, handles payments
Work EnvironmentRetail stores, restaurants, service countersRetail stores, supermarkets, restaurants
CredentialsHigh school diploma often preferred; customer service skillsHigh school diploma; basic math skills
Employer UsageUsed interchangeably in retail and service industriesCommonly used in retail and food service sectors

While both roles involve customer interaction at the point of sale, a Front Counter Associate typically provides broader assistance, including answering questions and managing customer needs, whereas a Cashier primarily focuses on processing transactions. The roles often overlap but differ in scope and responsibilities within retail and service environments.

What cities near Madison, WI are hiring for Front Counter Associate jobs? Cities near Madison, WI with the most Front Counter Associate job openings:
Clerk

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

We Make Hungry Customers Happy!

East Wash Little Caesars is adding crew members!

Must be 16 to apply


Get paid daily! We've partnered with DailyPay to offer employees more control over their earnings!!!


SUMMARY

The Little Caesar Crew works productively as part of the restaurant team and performs job responsibilities in such a way that all the products made are of high quality and the customers served are satisfied.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serve customers according to customer service standards, priority guidelines, and telephone and front counter procedures.
  • Prepares high quality products consistently by following Little Caesars recipes, specifications and procedures shown on station job helpers.
  • Clean and organize work stations and other assigned areas to help maintain standards for the restaurant's image.
  • Process information and product through computer system and POS register system.
  • Follows safety and security procedures as defined by local policies, guidelines, and government agencies.
  • Follows Little Caesars policies, procedures, and standards of conduct as directed by management.
  • Act as NFI's representative both within the restaurant and within the community.
  • Other duties as assigned

KEY ATTRIBUTES

  • Customer Minded
  • Self-motivated
  • Honest
  • Organized
  • Reliable
  • Product minded
  • Detail minded
  • Open minded
  • Ability to multi-task
  • High energy level

SUPERVISORY RESPONSIBILITIES

  • This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

  • No experience required

LANGUAGE SKILLS

  • Read and comprehend simple instructions, short correspondence, and memos.
  • Write simple correspondence.

MATHEMATICAL SKILLS

  • Basic math concepts (addition, subtraction, division, multiplication)

CERTIFICATES, LICENSES, REGISTRATIONS

  • Food Handlers Certificate provided at restaurant level

EQUIPMENT

  • Slip resistant shoes with closed toe and heel
  • Hairnets/Hats
  • Safety Cutter
  • Computer
  • Uniform per policy
  • Associates may be required to use standard pizza restaurant equipment including, but not limited to
  • Sheeter
  • Vertical cutting mixer
  • Pizza and dough cutter
  • Dough Mixer
  • Knives
  • Ovens

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Stoop
  • Kneel
  • Crouch
  • Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

  • Overhead lifting
  • Climb
  • Balance
  • Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

  • Sit
  • Crawl
  • Smell
  • Lift and/or move up to 100 pounds

Vision

  • Close
  • Distance
  • Peripheral
  • Depth perception
  • Ability to adjust focus
  • Ability to distinguish colors

WORK ENVIRONMENT

Frequently

  • Risk of electrical shock
  • Wet or humid conditions
  • Work near moving mechanical parts
  • Extreme cold from freezers and coolers
  • Extreme heat from ovens

Noise Level

  • Moderate

PAY RANGE (depends on industry experience)

       Min. Wage up to $17/hour (IL Locations Only)

BENEFITS (eligibility based on full-time/part-time status)

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location