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Front Assistant Jobs in Alabaster, AL (NOW HIRING)

PCH Hotels & Resorts

Front Desk Supervisor

Birmingham, AL

$16 - $20.50/hr

Leadership & Training: Assist in training and mentoring Front Desk associates, providing coaching to develop a skilled, motivated team that consistently delivers outstanding service. * Guest ...

PCH Hotels & Resorts

Front Desk Supervisor

Birmingham, AL · On-site

$16 - $20.50/hr

Leadership & Training: Assist in training and mentoring Front Desk associates, providing coaching to develop a skilled, motivated team that consistently delivers outstanding service. * Guest ...

Tru by Hilton

Front Desk Associate

Vestavia Hills, AL · On-site

$14 - $18/hr

Front Desk Associates ensures appropriate checking-in and checking-out of our guests while ... Guest Services Agents will also assist with questions or concerns and will provide the best ...

Home2 Suites

Front Desk Associate

Birmingham, AL · On-site

$13 - $16.75/hr

Front Desk Associate Are you friendly and enjoy "rolling out the red carpet" to guests? Do you ... Guest Services Agents will also assist with questions or concerns and will provide the best ...

PCH, Inc.

Front Desk Supervisor

Vestavia Hills, AL · On-site

$17 - $22/hr

Leadership & Training: Assist in training and mentoring Front Desk associates, providing coaching to develop a skilled, motivated team that consistently delivers outstanding service. * Guest ...

PCH

Front Desk Supervisor

Birmingham, AL · On-site

$16 - $20.50/hr

Leadership & Training: Assist in training and mentoring Front Desk associates, providing coaching to develop a skilled, motivated team that consistently delivers outstanding service. * Guest ...

A&R Hospitality LLC

Front Desk Agent

Birmingham, AL · On-site

$13.25 - $17/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Greet and assist guests during arrival and departure * Process payments and issue room keys

A&R Hospitality

Front Desk Agent

Birmingham, AL · On-site

$13.25 - $16.75/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Greet and assist guests during arrival and departure * Process payments and issue room keys

A&R Hospitality LLC

Front Desk Agent

Birmingham, AL

$13.25 - $17/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Greet and assist guests during arrival and departure * Process payments and issue room keys

Benchmark

Assistant Front Office Manager

Irondale, AL

Manage all aspects of front desk operations as well as Guest Services for assigned shift. *Schedule ... Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and ...

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Front Assistant information

See Alabaster, AL salary details

$8

$15

$21

How much do front assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for front assistant in Alabaster, AL is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.97 per hour, depending on experience, location, and employer.

What is a front assistant?

Front Assistants, also known as Front Desk Assistants or Receptionists, are professionals who manage the reception area of an organization. They greet and assist visitors, answer phone calls, handle administrative tasks, and maintain the security and cleanliness of the front office. Their role is essential in creating a positive first impression for clients and guests while supporting the smooth operation of office activities.

What are the key skills and qualifications needed to thrive as a front assistant?

To thrive as a Front Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, phone systems, and scheduling tools is typically required. Excellent communication, a friendly demeanor, and the ability to multitask efficiently help you stand out in this role. These skills ensure smooth front-desk operations, positive first impressions, and effective support for both staff and visitors.

How does a front assistant typically collaborate with other departments in a hospitality setting?

Front Assistants often serve as the primary point of contact between guests and various hotel departments, such as housekeeping, maintenance, and management. They relay guest requests, coordinate check-ins and check-outs, and ensure smooth information flow to address guest needs efficiently. Building strong communication and teamwork skills is essential, as Front Assistants frequently interact with both colleagues and guests to create a seamless experience. Being proactive and detail-oriented can help anticipate challenges and maintain high service standards.

What is the difference between Front Assistant vs Customer Service Representative?

AspectFront AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentFront desk, reception area, retail storesCall centers, retail, service industries
Employer & Industry UsageHotels, clinics, retail storesCustomer support, sales, technical support
Common Search & ComparisonYesYes

Both Front Assistants and Customer Service Representatives interact with clients and require strong communication skills. However, Front Assistants typically work at the front desk or reception area, handling in-person inquiries, while Customer Service Representatives often work in call centers or support roles, focusing on phone or online communication. The roles overlap in customer interaction but differ in work environment and specific duties.

Can you get a front assistant job with no experience?

Front assistant jobs often do not require prior experience, as employers may provide on-the-job training. Basic skills such as good communication, organization, and a friendly attitude are typically sufficient for entry-level positions.

What job categories do people searching Front Assistant jobs in Alabaster, AL look for?

The top searched job categories for Front Assistant jobs in Alabaster, AL are:

What cities near Alabaster, AL are hiring for Front Assistant jobs?

Cities near Alabaster, AL with the most Front Assistant job openings:

Front Assistant jobs near you

Front Desk Supervisor

PCH Hotels and Resorts

Vestavia Hills, AL • On-site

$17 - $22/hr

Other

Posted 14 days ago

PCH Hotels & Resorts rating

6.1

Company rating: 6.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Front Desk Supervisor

As a Front Desk Supervisor, you will lead and inspire a team of associates to deliver exceptional service, ensuring every guest enjoys a seamless and memorable stay from check-in to check-out. Your leadership will be vital in overseeing daily front desk operations, addressing guest concerns, and maintaining high hospitality standards throughout the property.

Key Responsibilities:

  • Leadership & Training: Assist in training and mentoring Front Desk associates, providing coaching to develop a skilled, motivated team that consistently delivers outstanding service.
  • Guest Experience: Greet guests warmly and professionally, ensuring a welcoming atmosphere. Respond to guest inquiries, concerns, and special requests promptly, demonstrating a commitment to guest satisfaction.
  • Room Assignment & Inventory: Verify the accuracy of room blocks, pre-registration, and room assignments, ensuring rooms are allocated efficiently based on guest preferences, rates, or status (Marriott Reward Members, groups).
  • Operations Management: Oversee day-to-day front desk operations, ensuring smooth check-ins/check-outs, accurate billing, and seamless financial transactions. Handle room changes, credit approvals, and adjustments to guest accounts with attention to detail.
  • Reservations & Guest Communication: Manage same-day reservations, walk-ins, and future bookings while providing detailed information on hotel services, local attractions, and dining recommendations.
  • Safety & Security: Maintain guest privacy and security by overseeing the proper handling of safety deposit boxes and ensuring confidentiality at all times.
  • Reporting & Documentation: Complete daily Front Desk reports accurately, keeping management informed on guest interactions and operational status.
  • Conflict Resolution: Address guest concerns in a timely, empathetic manner, resolving issues to ensure a positive experience and high levels of guest satisfaction.

As a part of the PCH Hotels & Resorts portfolio, Ross Bridge part-time associates enjoy a wide array of perks and discounts, including:

  • Hotel, F&B, golf, and retail discounts throughout the company properties
  • Worldwide travel discounts through Marriott
  • Tuition reimbursement to continue your education or professional development
  • And much more!

Join the PCH Hotels & Resorts team, where we believe in providing "hospitality with heart & soul"

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What PCH Hotels & Resorts employees say

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