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From Home Verizon Telecom Jobs (NOW HIRING)

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... In this hybrid role, you'll have a defined work location that includes work from home and assigned ...

Senior Infrastructure Security Engineer

Southlake, TX · On-site

$55 - $72/hr

This role can be located in any US based Verizon hub location.*** Where you'll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office ...

When you join Verizon You want more out of a career. A place to share your ideas freely - even if ... In this hybrid role, you'll have a defined work location that includes work from home and assigned ...

... telecom industry. This powerhouse merger means we aren't just selling the fastest fiber on the ... Take home an extra $400 onboarding & training bonus to get your momentum moving early. Career ...

... telecom industry. This powerhouse merger means we aren't just selling the fastest fiber on the ... Take home an extra $400 onboarding & training bonus to get your momentum moving early. Career ...

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From Home Verizon Telecom information

What are the key skills and qualifications needed to thrive as a from home Verizon Telecom customer service representative?

To thrive as a Work From Home Verizon Telecom Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and proficiency in using basic computer applications are typically required. Outstanding interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this remote position. These skills are vital for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by remote employees in a from home Verizon Telecom position, and how can they be addressed?

Remote employees at Verizon Telecom often face challenges such as maintaining effective communication with team members, managing time efficiently, and staying motivated without in-person supervision. To address these, Verizon provides robust digital collaboration tools, regular team check-ins, and training to support remote work best practices. Setting up a dedicated workspace and adhering to a structured daily routine can also help remote employees stay focused and connected to their teams.

What is the difference between From Home Verizon Telecom vs From Home Verizon Customer Support Representative?

AspectFrom Home Verizon TelecomFrom Home Verizon Customer Support Representative
Required CredentialsHigh school diploma or equivalent; relevant telecommunications certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, home-based with technical equipmentRemote, home-based with communication tools
Employer & Industry UsageVerizon telecommunications servicesVerizon customer service division
Common Search & Comparison IntentUnderstanding telecom roles working from homeCustomer support roles at Verizon from home

From Home Verizon Telecom involves technical and network-related tasks, often requiring certifications, while From Home Verizon Customer Support Representative focuses on assisting customers with billing, service issues, and inquiries. Both roles are remote and serve Verizon but differ in technical complexity and daily responsibilities.

What does a from home Verizon Telecom employee do?

A From Home Verizon Telecom employee typically works remotely to provide customer service, technical support, or sales assistance for Verizon's telecommunications products and services. Their duties may include answering customer inquiries, resolving technical issues, processing orders, and troubleshooting service problems. These employees use specialized software and communication tools to connect with customers and colleagues, all while working from their own homes. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection.
What cities are hiring for From Home Verizon Telecom jobs? Cities with the most From Home Verizon Telecom job openings:
What are the most commonly searched types of Verizon Telecom jobs? The most popular types of Verizon Telecom jobs are:
What states have the most From Home Verizon Telecom jobs? States with the most job openings for From Home Verizon Telecom jobs include:

Lead-Inside Sales

Verizon

Temple Terrace, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago


Verizon rating

7.8

Company rating: 7.8 out of 10

Based on 521 frontline employees who took The Breakroom Quiz

37th of 96 rated telecommunications companies


Job description

When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
  • What you'll be doing..
  • The Strategic Account Manager's goal is to develop a pipeline of SMB clients that have opportunities for future growth, introducing new upsell products and features, product demonstration and ultimately closing the business to secure incremental revenue. The Lead Inside Sales representative will also have direct influence in retaining and renewing our customer base.

  • Make outbound phone contacts, conduct web demonstrations, present/negotiate pricing, partner with Finance to present business cases for contract re-writes and pricing negotiations, execute contracts via DocuSign, manage email campaigns developed in partnership with Marketing, and leverage other digital and inside sales tools across multiple platforms.

  • High focus on working existing SMB Market Organization

  • Drive revenue through closing orders for additional vehicles and/or asset tracking solutions, and through closing orders for emerging software solutions and services as part of the growing portfolio within Verizon Connect.

  • Partner with other departments such as customer support, implementation and deployment to ensure their customers are fully supported at all times.

  • Drive peer activity and communicate several times daily with the team on sales activity metrics and performance.

  • Account management with a diverse book of business of various industries.

  • Prioritize activity and sales pipeline to achieve goals with an emphasis on managing personal time, productivity and accurate forecasting.

  • Follow-up on proposals and negotiate contracts with customers in collaboration with the Associate Director.

  • Collaborate with internal and external partners from sale through implementation.

  • Maintain an accurate pipeline of viable opportunities that you are currently working to secure a contract.

  • Where you'll be working
  • In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager

  • You'll need to have:
  • Bachelor's degree or four or more years of work experience
  • Three or more years of relevant work experience in a SaaS environment or B2B sales

  • Even better if you have:
  • Previous experience selling into SMB Accounts
  • Consultative Selling experience
  • 3+ years of B2B inside sales experience
  • 1+ years of product sales account management experience a plus
  • Account Management experience

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

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