Ability to work remotely from home. * Relativity Review Management Specialist certification (RRMS) * Sightline Administrator certification. * Brainspace Administrator certification * BlackOut User ...
Ability to work remotely from home. * Relativity Review Management Specialist certification (RRMS) * Sightline Administrator certification. * Brainspace Administrator certification * BlackOut User ...
Project Analyst
Los Angeles, CA · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Los Angeles, CA · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Denver, CO · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Quick apply
Project Analyst
Denver, CO · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Phoenix, AZ · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Quick apply
Project Analyst
Phoenix, AZ · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Phoenix, AZ · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Phoenix, AZ · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Denver, CO · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Denver, CO · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Salt Lake City, UT · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Quick apply
Project Analyst
Salt Lake City, UT · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Los Angeles, CA · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Quick apply
Project Analyst
Los Angeles, CA · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Salt Lake City, UT · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Project Analyst
Salt Lake City, UT · On-site
$55K - $85K/yr
... from inception to completion. DUTIES OF THE POSITION: * Manage and oversee eDiscovery projects ... Relativity Certified Administrator certification * Relativity Specialist certifications Benefits:
Salesforce Administrator - Work From Home
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At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate ...
Quick apply
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate ...
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate ...
Quick apply
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate ...
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate ...
Quick apply
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate ...
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate ...
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate ...
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Chicago, IL · On-site +1
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Senior Database Administrator - Work From Home We are seeking a talented and self-motivated Senior Database Administrator to join a growing IT team. This position is 100% Remote. Senior Database ...
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NICE Platform Administrator - Work From Home We are seeking a NICE Platform Administrator to maintain and improve our NICE inContact platform and connections with external systems. This role combines ...
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Senior Systems Administrator II
Rockville, MD · On-site
$87K - $118K/yr
The role involves managing the archiving of Relativity databases, consulting with government ... gathered from such consultations, determines system and project requirements. • Based on the ...
Senior Systems Administrator II
Rockville, MD · On-site
$87K - $118K/yr
The role involves managing the archiving of Relativity databases, consulting with government ... gathered from such consultations, determines system and project requirements. • Based on the ...
Senior Technical Account Manager
New York, NY · Hybrid
$100K - $150K/yr
Be accountable for the quality of Service provided; ensuring future demand from growth and projects ... Relativity Certified Administrator required Preferred Qualifications * 7+ years in a technical role ...
Senior Technical Account Manager
New York, NY · Hybrid
$100K - $150K/yr
Be accountable for the quality of Service provided; ensuring future demand from growth and projects ... Relativity Certified Administrator required Preferred Qualifications * 7+ years in a technical role ...
Senior Systems Administrator II
Baltimore, MD · On-site
$85K - $115K/yr
The role involves managing the archiving of Relativity databases, consulting with government ... gathered from such consultations, determines system and project requirements. • Based on the ...
Senior Systems Administrator II
Baltimore, MD · On-site
$85K - $115K/yr
The role involves managing the archiving of Relativity databases, consulting with government ... gathered from such consultations, determines system and project requirements. • Based on the ...
From Home Relativity Administrator information

Other
Medical, Dental, Vision, Life, PTO
Posted 5 days ago
Job description
About the Company
Consilio is the global leader in legal consulting and services within the eDiscovery industry. Our worldwide professionals bring their expertise and a commitment to serve to every engagement, partnering with our clients to develop creative solutions for their most pressing challenges.
About the Team
Concierge Services is a global team primarily responsible for providing Consilio's exclusive clients with top-tier support via phone and email. Their secondary responsibility is to fulfill all account management requests for these clients (ie. account creations, project access and new engagement tasks).
Responsibilities
What You'll Do
With a passion for helping others and solving problems, you'll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You'll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you'll be fulfilling their requests such as account creations and project access requests.
Qualifications
Who We're Looking For
The ideal applicant for this position has/is the following:
- EDUCATION
- Bachelor's degree or higher (any discipline).
- LANGUAGE
- Multilingual in English AND at least one of the following: German/Mandarin/Cantonese.
- APTITUDE
- Digital Intelligence - ability to acquire and apply new knowledge related to digital technology.
- Digital Literacy - ability to find, evaluate and clearly communicate information through multiple mediums.
- EXPERIENCE
- At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles.
- Operating Systems - Windows and Mac.
- Microsoft 365 - Office (Excel, Word & PPT), Visio and Sharepoint.
- CUSTOMER SERVICE SKILLS
- Strong communicator - both written and verbally.
- Active listener - gains knowledge while engaging with the speaker.
- Team player - capable of working independently or collaboratively with colleagues as situations arise.
- Flexibility - to adapt to regional communication styles.
- Patience & Empathy - when supporting clients of varying technical proficiency.
- Client advocacy - when collaborating with other teams or when providing the client with status updates.
- LOGICAL THINKING SKILLS
- Problem Solver - capable of identifying issues and communicating resolution steps clearly.
- Assessor - can identify scenarios that require escalation to either Concierge Leadership or other teams.
- EXTRA CREDIT FOR
- Previous experience in eDiscovery industry.
- Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX.
- Previous experience with user access systems such as ActiveDirectory and Azure.
- Existing Consilio employees with at least 1 year tenure.
What Shift You'll Work
Sun-Thurs 2pm to 11pm Eastern.
What We Offer
- Ability to work remotely from home.
- Relativity Review Management Specialist certification (RRMS)
- Sightline Administrator certification.
- Brainspace Administrator certification
- BlackOut User certification
- Health and welfare benefits (including medical, dental, vision, life insurance and EAP).
- 410(k)
- Paid-time off (PTO).
- Employee Appreciation (Bonusly) and Referral Reward Programs.
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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#LI-Remote