ZipRecruiter

Log In

1

From Home Pretty Little Thing Customer Service Jobs

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

Afni

Customer Service Representative - Work at Home

$16.50 - $22.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

next page

Showing results 1-20

All JobsPretty Little Thing Customer Service JobsFrom Home Pretty Little Thing Customer Service Jobs

From Home Pretty Little Thing Customer Service information

See salary details

$9

$18

$26

How much do from home pretty little thing customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for from home pretty little thing customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What can I expect from the daily workflow and team collaboration as a from home Pretty Little Thing customer service representative?

As a remote Pretty Little Thing Customer Service representative, your day typically involves responding to customer inquiries via email, chat, or phone, resolving order issues, and providing product information. You'll work independently but remain closely connected with your team through regular virtual meetings and communication platforms. Collaboration with other departments, such as logistics or returns, is common to ensure customer concerns are addressed promptly and accurately. While the role is home-based, you'll have access to ongoing training and support to help you succeed and potentially advance within the company.

What are the key skills and qualifications needed to thrive as a from home Pretty Little Thing customer service representative, and why are they important?

Success in this role requires strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and ticketing tools like Zendesk or Salesforce is commonly expected. Patience, adaptability, and a customer-focused attitude set top performers apart in remote customer support. These capabilities ensure efficient resolution of customer issues, high satisfaction rates, and positive brand reputation.

What is the difference between From Home Pretty Little Thing Customer Service vs From Home Fashion Retail Associate?

AspectFrom Home Pretty Little Thing Customer ServiceFrom Home Fashion Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail experience preferred
Work EnvironmentRemote, home-basedRemote, home-based or retail store
Employer & Industry UsageFashion e-commerce companiesFashion retail stores and online shops
Common Search & ComparisonCustomer service roles in online fashion brandsRetail sales roles in fashion industry

Both roles involve working in the fashion industry and may require similar customer service skills. However, From Home Pretty Little Thing Customer Service focuses on supporting online customers remotely, while From Home Fashion Retail Associate may include sales and assistance in retail settings or online. The main difference lies in the job environment and specific responsibilities related to customer support versus sales.

What is a from home Pretty Little Thing customer service job?

From Home Pretty Little Thing Customer Service jobs are remote positions where employees assist customers of PrettyLittleThing, a popular online fashion retailer. These roles typically involve responding to customer inquiries via email, chat, or phone, helping with order issues, returns, refunds, and general product questions. Working from home allows for flexible scheduling and eliminates the need for commuting. Employees are expected to provide friendly, efficient, and knowledgeable support to ensure customer satisfaction.
More about From Home Pretty Little Thing Customer Service jobs
What cities are hiring for From Home Pretty Little Thing Customer Service jobs? Cities with the most From Home Pretty Little Thing Customer Service job openings:
What are the most commonly searched types of Pretty Little Thing Customer Service jobs? The most popular types of Pretty Little Thing Customer Service jobs are:
What states have the most From Home Pretty Little Thing Customer Service jobs? States with the most job openings for From Home Pretty Little Thing Customer Service jobs include:
What job categories do people searching From Home Pretty Little Thing Customer Service jobs look for? The top searched job categories for From Home Pretty Little Thing Customer Service jobs are:
From Home Pretty Little Thing Customer Service jobs near you
Infographic showing various From Home Pretty Little Thing Customer Service job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 48% In-person, and 52% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Apply