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From Home Macys Jobs in Riverside, CA (NOW HIRING)

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... from each other to deliver individual and store results. Full-time colleagues are typically ...

Retail Sales Associate

Brea, CA · On-site

$15.50 - $17.75/hr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... from each other to deliver individual and store results. Full-time colleagues are typically ...

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From Home Macys information

See Riverside, CA salary details

$13

$22

$37

How much do from home macys jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for from home macys in Riverside, CA is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $24.81 per hour, depending on experience, location, and employer.

What are the typical responsibilities and work expectations for a From Home Macy's Customer Service Representative?

As a From Home Macy's Customer Service Representative, your main responsibilities include assisting customers with orders, addressing product inquiries, processing returns or exchanges, and resolving billing issues via phone, chat, or email. You’ll be expected to maintain a high level of professionalism, adhere to a set schedule, and meet performance targets such as call handling time and customer satisfaction scores. The role is highly collaborative, as you may interact with other remote team members and supervisors through digital communication platforms to resolve complex issues. Working from home requires self-motivation, reliable internet, and a quiet workspace to ensure productivity and a positive customer experience.

What does it mean to work 'From Home' for Macy's?

Working 'From Home' for Macy's means performing your job duties remotely, usually from your own residence, rather than at a physical Macy's location. These roles often include customer service, sales support, or technology positions where communication happens via phone, email, or online platforms. Employees receive training and support to help them succeed remotely and are provided with the necessary tools and technology. Working from home offers flexibility and helps Macy's reach customers efficiently, while still maintaining high standards of service.

What is the difference between From Home Macys vs From Home Retail Associate?

AspectFrom Home MacysFrom Home Retail Associate
Required CredentialsHigh school diploma or equivalent; retail experience preferredHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentRemote, home-basedRemote, home-based
Employer & IndustryMacy's retail industryVarious retail companies
Common Search IntentRemote Macy's retail jobsRemote retail associate roles

From Home Macys and From Home Retail Associate roles both involve customer service and sales in a retail setting. The main difference lies in the employer; From Home Macys is specific to Macy's, while From Home Retail Associate can refer to various retail brands. Both positions typically require similar credentials and offer remote work environments, making them comparable options for those seeking remote retail jobs.

What are the key skills and qualifications needed to thrive as a Work-from-Home Macy's Customer Service Representative, and why are they important?

To succeed as a Work-from-Home Macy's Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and basic computer proficiency are essential, and some roles may require specific training or certifications in customer service. Outstanding active listening, patience, and adaptability help representatives provide excellent support and handle a variety of customer concerns. These skills ensure customers have a positive experience, fostering loyalty and maintaining Macy's brand reputation in a remote environment.
What are the most commonly searched types of Macys jobs in Riverside, CA? The most popular types of Macys jobs in Riverside, CA are:
What are popular job titles related to From Home Macys jobs in Riverside, CA? For From Home Macys jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching From Home Macys jobs in Riverside, CA look for? The top searched job categories for From Home Macys jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for From Home Macys jobs? Cities near Riverside, CA with the most From Home Macys job openings:
Infographic showing various From Home Macys job openings in Riverside, CA as of July 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $47,333 per year, or $22.8 per hour.

Retail Fragrances Sales Support Associate - Dior, Montclair Plaza - Part Time

Macy's

Montclair, CA • On-site

$18.15 - $27.74/hr

Part-time

Medical, Retirement, PTO

Posted 25 days ago


Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 854 frontline employees who took The Breakroom Quiz

9th of 21 rated department stores


Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
What You Will Do
  • Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Explain and demonstrate use of fragrances through actual application or card application
  • Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies
  • Attend product training classes and seminars
  • Ensure proper presentation, organization, storing, and replenishment of stock
  • Participate in pre-selling and sales driving events to maximize sales
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Ensure work area is free from hazards and work in a safe manner
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Be in compliance with all hygiene standards
  • Follows shortage programs and procedures
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • Dependable attendance and punctuality

Who You Are
  • High School Diploma or equivalent required.
  • 1-2 years related experience.
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities.
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Essential Physical Requirements You Will Perform
  • This position requires lifting, constant moving, standing, and reaching with arms and hands.
    • Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
    • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US