$15/hr
Work from Home: Customer Service Representative (Healthcare) Elevate Your Career with Sagility ... Accurately document call details. * Communicate empathetically and diplomatically with clear ...
$15/hr
Work from Home: Customer Service Representative (Healthcare) Elevate Your Career with Sagility ... Accurately document call details. * Communicate empathetically and diplomatically with clear ...
Call Center Supervisor - 3075
Baltimore, MD · On-site +1
Monitor and drive key KPIs (e.g., speed to answer, abandonment, schedule adherence, productivity ... Working conditions This job operates in a remote location from your home location. This role ...
Call Center Supervisor - 3075
Baltimore, MD · On-site +1
Monitor and drive key KPIs (e.g., speed to answer, abandonment, schedule adherence, productivity ... Working conditions This job operates in a remote location from your home location. This role ...
Medical Director Physician
Snow Hill, MD · On-site
Conducts "Doctor Sick Call" to examine and treat those inmate patients requesting care and who ... Monitors all referrals to outside health care facilities for appropriateness, quality and ...
Medical Director Physician
Snow Hill, MD · On-site
Conducts "Doctor Sick Call" to examine and treat those inmate patients requesting care and who ... Monitors all referrals to outside health care facilities for appropriateness, quality and ...
Conducts "Doctor Sick Call" to examine and treat those inmate patients requesting care and who ... Monitors all referrals to outside health care facilities for appropriateness, quality and ...
Conducts "Doctor Sick Call" to examine and treat those inmate patients requesting care and who ... Monitors all referrals to outside health care facilities for appropriateness, quality and ...
Conducts "Doctor Sick Call" to examine and treat those inmate patients requesting care and who ... Monitors all referrals to outside health care facilities for appropriateness, quality and ...
Conducts "Doctor Sick Call" to examine and treat those inmate patients requesting care and who ... Monitors all referrals to outside health care facilities for appropriateness, quality and ...
Work From Home Family Medicine Physician - Maryland (IMLC) | Full-Time | Monday-Friday | $180,000 ... Monday-Friday schedule | No weekends or overnight call * Four weeks (20 days) of paid time off
Work From Home Family Medicine Physician - Maryland (IMLC) | Full-Time | Monday-Friday | $180,000 ... Monday-Friday schedule | No weekends or overnight call * Four weeks (20 days) of paid time off
... ng from home selling virtually. Plus have the ability to obtain greatly reduced cost health ... I look forward to our call. National Sales Manager *No agents success, earnings, or production ...
... ng from home selling virtually. Plus have the ability to obtain greatly reduced cost health ... I look forward to our call. National Sales Manager *No agents success, earnings, or production ...
Cardiac Monitoring Technicians - Burtonsville, MD
Burtonsville, MD · On-site
$17.75 - $22.75/hr
This position is NOT available to work from home and is an in-office position ONLY. Essential Functions: * Use proprietary software to triage incoming data from ambulatory cardiac monitoring device ...
Cardiac Monitoring Technicians - Burtonsville, MD
Burtonsville, MD · On-site
$17.75 - $22.75/hr
This position is NOT available to work from home and is an in-office position ONLY. Essential Functions: * Use proprietary software to triage incoming data from ambulatory cardiac monitoring device ...
Call Center Specialist
Berlin, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Berlin, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Berlin, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Berlin, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Salisbury, MD · On-site
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Quick apply
Call Center Specialist
Salisbury, MD · On-site
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Salisbury, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Salisbury, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean Pines, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean Pines, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Quick apply
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Brunswick, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Quick apply
Call Center Specialist
Brunswick, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Quick apply
Call Center Specialist
Ocean City, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Salisbury, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
Call Center Specialist
Salisbury, MD · On-site
$15 - $30/hr
... their homes. There is also an opportunity for advancement into a management role as the company ... You will also handle incoming calls from potential customers responding to our advertising efforts.
From Home Inmate Call Monitoring information
What are the key skills and qualifications needed to thrive as a from home inmate call monitoring specialist?
To thrive as a From Home Inmate Call Monitoring Specialist, you need strong attention to detail, excellent listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, secure communication platforms, and basic computer proficiency is typically required. Integrity, discretion, and strong written communication are crucial for handling sensitive information and reporting accurately. These skills are essential to ensure compliance with regulations, maintain confidentiality, and support the safety and security of correctional facilities.
What are some common challenges faced by remote inmate call monitoring specialists, and how can they be managed?
Remote inmate call monitoring professionals often encounter challenges such as maintaining focus during long periods of audio review and handling exposure to sensitive or distressing conversations. Effective time management, taking regular breaks, and utilizing noise-cancelling headphones can help improve concentration and reduce fatigue. Additionally, adhering to strict confidentiality protocols and having access to support resources for emotional well-being are important for managing the unique demands of this role.
What is a from home inmate call monitoring specialist?
A From Home Inmate Call Monitoring job involves remotely listening to and reviewing phone calls made by inmates in correctional facilities. The primary responsibility is to ensure that inmates are not engaging in illegal activities, planning escapes, or violating facility rules during their calls. Monitors are expected to flag suspicious conversations, create detailed reports, and sometimes transcribe calls for further investigation. This role typically requires strong attention to detail, confidentiality, and the ability to follow legal and ethical guidelines. Working from home provides flexibility but also demands a secure and distraction-free work environment.
What is the difference between From Home Inmate Call Monitoring vs From Home Call Center Representative?
| Aspect | From Home Inmate Call Monitoring | From Home Call Center Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training in monitoring software | High school diploma; customer service training |
| Work Environment | Remote, monitoring calls for inmate safety and compliance | Remote, handling customer inquiries and support |
| Industry Usage | Correctional facilities, inmate communication services | Various industries including retail, tech, and services |
| Common Search/Comparison Intent | Monitoring inmate calls from home | Providing customer support remotely |
From Home Inmate Call Monitoring involves overseeing inmate calls for security and compliance, typically within correctional services. In contrast, From Home Call Center Representatives handle customer inquiries across various industries. Both roles require strong communication skills and remote work setup, but they serve different industries and have distinct responsibilities.
What are the most commonly searched types of Inmate Call Monitoring jobs in Maryland?
The most popular types of Inmate Call Monitoring jobs in Maryland are:
What cities in Maryland are hiring for From Home Inmate Call Monitoring jobs?
Cities in Maryland with the most From Home Inmate Call Monitoring job openings:
$15/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 8 days ago
Sagility rating
4.6
Based on 29 frontline employees who took The Breakroom Quiz
62nd of 71 rated call and contact centers
Job description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.
Become Part of a Team That S.O.A.R,s!
- S Spark Curiosity
- O One Team, One Direction
- A Action for Results
- R Right by Right Purpose
We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate
human connection that makes our service exceptional.
Benefits You Will Enjoy:
- Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
- Performance-based incentives.
- Paid training in a cutting-edge virtual training environment.
- Comprehensive health coverage (available after 90 days).
- Employee wellness and engagement programs.
- Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.
Your Role:
- Handle incoming calls promptly and professionally.
- Research and provide effective resolutions to customer inquiries.
- Accurately document call details.
- Communicate empathetically and diplomatically with clear, professional articulation.
- Meet team goals for quality and customer satisfaction daily.
What You Bring to the Table:
- Commitment to excellence and a positive attitude.
- Strong communication and interpersonal skills.
- Comfort in a fast-paced, team-oriented environment.
- Proficiency in navigating computer applications.
- Desire to exceed customer expectations and grow professionally.
- Previous healthcare experience is a plus.
- At least 1 year of experience in a call center environment is required.
Job Requirements:
- Must be 18 years or older.
- High School Diploma or equivalent.
- Minimum of 1 year at a single job, preferably in customer service.
- Reliable attendance, with no absences in the first 90 days.
- Typing at least 25 WPM.
- Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
- Secure, private work area at home.
- Flexible availability, including weekends.
Additional Perks:
- Daily Pay.
- Medical, Dental, and Vision coverage.
- Life Insurance.
- Short-Term and Long-Term Disability options.
- Flexible Spending Account (FSA).
- Employee Assistance Program.
- 401(k) with employer contribution.
- Paid Time Off (PTO).
- Tuition Reimbursement.
Sagility is an Equal Opportunity Employer/Vet/Disability.
Location:
About Sagility
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Westminster, CO, US
Year founded
1998