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From Home Extron Jobs (NOW HIRING)

Casaplex, LLC

Technicians

Kensington, MD · On-site

$21.25 - $28.25/hr

Residential Home Theater Installer * Electrician (Journeyman or Apprentice) * Telecom Technician ... Training or certifications from Crestron, Lutron, Biamp, Q-SYS, or Extron are a bonus. Other ...

Casaplex, LLC

Technicians

Kensington, MD · On-site

$45K - $58K/yr

Residential Home Theater Installer * Electrician (Journeyman or Apprentice) * Telecom Technician ... Training or certifications from Crestron, Lutron, Biamp, Q-SYS, or Extron are a bonus. Other ...

NWN Carousel

VC Solution Architect (California)

Exeter, CA · Remote

$65 - $85.50/hr

... Extron, BIAMP, Shure, QSC Required * Video conferencing and/or Immersive solution certifications. Required Work Locations: * Remote: Job duties are performed from the employee's home home or another ...

AVDG

Commercial Service Technician

Brooklyn, NY

$45 - $52/hr

... smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an ... Conduct field installation of control programs (AMX/Crestron/Extron/Firmware, etc.) - upload ...

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IT Support Engineer

Media Plan

Houston, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Media Plan is seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic, tech-savvy, collaborative, a strong troubleshooter who can both deliver frontline support and resolve complex, escalated issues, and understands the dynamics of a fast-growing company. The right person is equally comfortable troubleshooting a critical issue in real time, supporting an executive before an important meeting, and designing scalable systems that eliminate entire categories of future problems.
Key Responsibilities and Duties:
  • Diagnose and resolve advanced hardware, software, network, and connectivity issues for end users
  • Respond to and manage incidents and service requests through the ticketing system, meeting required SLAs
  • Provide both frontline and escalated technical support, handling the full range of incidents and service requests from initial intake through resolution
  • Install, configure, and troubleshoot software applications and endpoint management tools
  • Document solutions, create knowledge base articles, and maintain standard operating procedures
  • Maintain employee IT profiles and ensure each user's computer remains compliant with company IT and security policies
  • Identify recurring issues and recommend process or system improvements
  • Own IT asset management across the equipment lifecycle, including tracking, assignment, inventory accuracy, and retirement of hardware and software.

Requirements
Skills:
  • Experience in an IT Engineer/Technician role with exposure to AV environments.
  • Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.).
  • Ability to communicate clearly and effectively at all levels in the organisation and to different levels of technical ability.
  • Proven ability to work and deliver effectively within defined measures of success.
  • An analytical and pragmatic problem-solving focus.
  • Recognised professional IT or AV qualifications (e.g., Crestron, Extron, Q-SYS, Biamp Tesira, Shure certifications).
  • Helpdesk experience (Freshdesk, Service Now etc)
  • Experience with the O365 suite of applications and tools.
  • Experience of WAN technologies such as MPLS and site-to-site VPN.
  • Experience of SD-WAN, internet breakout, and web-filtering technologies.

Embark on a rewarding journey where your technical expertise fuels operational excellence! We're looking for passionate individuals eager to grow their IT career while making a real difference in our organization's success.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home
  • Wellness Resources

Apply