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From Home Customer Service Rep Self Storage Jobs in Newark, NJ

Edgewood Properties

Self Storage Manager

Piscataway, NJ · On-site

$18 - $22/hr

Customer service * Collection calls * Conducting auctions * Admin functions as needed * Some ... Also includes on-site company fitness gym, discounts on housing and home appliances. All qualified ...

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From Home Customer Service Rep Self Storage information

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$10

$19

$28

How much do from home customer service rep self storage jobs pay per hour?

As of May 28, 2026, the average hourly pay for from home customer service rep self storage in Newark, NJ is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a From Home Customer Service Representative for Self Storage, and why are they important?

To excel as a From Home Customer Service Rep in self storage, you need strong communication skills, problem-solving abilities, and prior experience in customer support or sales, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is typically required. Outstanding organizational skills, patience, and a customer-centric attitude are vital soft skills for building trust and resolving issues remotely. These competencies ensure efficient service delivery, customer satisfaction, and effective remote operations in a competitive industry.

How does a From Home Customer Service Rep for Self Storage typically handle customer issues that require onsite assistance?

As a From Home Customer Service Rep in the self storage industry, you'll often address customer inquiries and resolve issues remotely, but situations occasionally arise that require onsite intervention, such as unit access problems or maintenance concerns. In these cases, your role is to gather all necessary information, document the issue, and coordinate with onsite staff or maintenance teams to ensure a prompt resolution. Effective communication and clear documentation are key, as you act as the liaison between the customer and the onsite personnel. This process helps maintain a seamless customer experience, even when working remotely.

What is a work from home customer service representative for self storage?

A work from home customer service representative for self storage is a remote employee who assists customers with inquiries related to self storage units. Their responsibilities typically include answering customer calls or emails, helping with reservations, processing payments, and providing information about unit availability or policies. They may also handle customer complaints, assist with account management, and ensure a positive customer experience, all from a remote location. This role requires strong communication skills, computer proficiency, and the ability to work independently.

What is the difference between From Home Customer Service Rep Self Storage vs From Home Customer Service Rep Warehouse?

AspectFrom Home Customer Service Rep Self StorageFrom Home Customer Service Rep Warehouse
CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentRemote, self-storage facilities, customer interactionsRemote, warehouse settings, customer interactions
Industry UsageSelf-storage industry, property managementLogistics, distribution, retail
Common Search IntentCustomer service roles in self-storageCustomer service roles in warehouses or logistics

Both roles involve remote customer service with similar credentials, but they differ in industry focus. The Self Storage role is specific to property management and storage facilities, while the Warehouse role relates to logistics and distribution environments. Understanding these differences helps job seekers find the right position aligned with their experience and industry interests.

What are the most commonly searched types of Customer Service Rep Self Storage jobs in Newark, NJ? The most popular types of Customer Service Rep Self Storage jobs in Newark, NJ are:
What are popular job titles related to From Home Customer Service Rep Self Storage jobs in Newark, NJ? For From Home Customer Service Rep Self Storage jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching From Home Customer Service Rep Self Storage jobs in Newark, NJ look for? The top searched job categories for From Home Customer Service Rep Self Storage jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for From Home Customer Service Rep Self Storage jobs? Cities near Newark, NJ with the most From Home Customer Service Rep Self Storage job openings:
From Home Customer Service Rep Self Storage jobs near you
Self Storage Manager

Self Storage Manager

Edgewood Properties

Piscataway, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Edgewood Properties rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

108th of 152 rated real estate companies

Job description

Self Storage Manager

Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. Given our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board.

We are currently seeking Full Time Self Storage Manager to work out of our Piscataway, NJ location. As part of our continued expansion, Edgewood Properties is seeking a permanent Self Storage Manager.

The ideal candidate should have retail experience as either an assistant manager or manager at a retail store.

Responsibilities

Responsibilities include but not limited to:

  • Manage self-storage facility, including renting units,
  • Processing payments,
  • Customer service
  • Collection calls
  • Conducting auctions
  • Admin functions as needed
  • Some marketing and minor maintenance
  • Needs to be able to escort customers around the buildings, do walk-throughs
  • Be able to work 8-10 hour days.

Qualifications

  • Must be very customer service oriented and able to work alone
  • Prior mgmt experience preferred in retail or self-storage environment
  • Min HS grad. College a PLUS
  • Available to work weekends is a must!
  • Must be good with computers.
  • Excellent communication skills.
  • Willing to do light maintenance around the property.
  • Oversee scheduling of staff for two properties.

In return, we offer competitive compensation, along with comprehensive benefits for full time employees, including medical and dental and vision benefits, life insurance, a 401(k) with company match and a corporate team environment with opportunity of advancement. Also includes on-site company fitness gym, discounts on housing and home appliances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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