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Position Overview: 

The Sales Representative is responsible for building the Avanti brand within the industry as their premier choice for window and door solutions.   Achieve individual sales goals through a relational selling model throughout all active Avanti product offerings.  Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, and professional remodelers.  Proactively creates new customer relationships through networking, referrals, and face-to-face meetings. 

The Sales Representatives' primary responsibilities are outside sales. The Sales Representative is required to:

• Independently sets their own work hours.

• Focus on retail, replacement, and cash customer sales.

Responsibilities/Accountabilities:

• Achieving individual sales and customer satisfaction goals and objectives.

• Networking, lead, and referral generation.

• Actively represent Avanti at company sponsored events, professional group's invitations to discuss and/or present Avanti products and/or builder home shows.

• Generating sales by acquiring new customers while building loyalty within existing customer relationships.

• Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.

• Maintaining exceptional level of expertise of products/services relating to Avanti's customers, as well as staying abreast of the competitive landscape.

• Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow-up that satisfy the needs of the customer.

• Ensuring quotes and orders are accurate following company sales procedure.

• Educating customers on manufacturer installation guidelines and measuring openings to ensure accuracy of product ordering and applications.

• Leveraging other Avanti team members/departments to assist with specific product requirements.

• Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.

• Collaborating with the Operations teams to ensure successful after-sales service requirements and installations.

• Interacting with Account Receivable department to address any potential billing/payment issues of customer.

• Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.

Skills/Knowledge

• Able to develop partnerships with other businesses that serve the same customers

• Provide superb customer service and generate referrals from one customer to others

• Create a sense of trust and reliability with customers 

• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality 

• Able to negotiate, build value and address objections towards closing a sale 

• Work collaboratively with Avanti team members and customers

• Enjoy working in fast-paced environment with a high sense of urgency

• Strong problem-solving skills 

• Energized by meeting and engaging new people, skilled networker 

• Demonstrates confidence balanced with humility 

• Tenacious, able to persevere through sales challenges and setbacks 

• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available 

• Excellent influencer- can sell something new, shift paradigms, convey the value proposition

• Seeks out internal experts and utilizes their knowledge

• Able to accurately read, interpret and take-off blueprints

• Adaptable to changing processes and priorities

• Works well without close supervision but always keeps their manager informed. 

• Focused on details and follow through

• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual's motor vehicle record must also comply with company requirements.  Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities. 

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents.  Ability to write reports and business correspondence.  Ability to verbally present information and respond to questions from customers, managers, and the general public. 

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer, and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists. 

Physical Demands 

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds using proper lifting techniques.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.  The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

About Pella Corporation

As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.

At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you're most proud of - that's why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.

With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?