... from engineers through senior leadership. Key job responsibilities - Serve as the AWS Service usage and budget optimization subject matter expert for Amazon Customer Service, partnering jointly with ...
... from engineers through senior leadership. Key job responsibilities - Serve as the AWS Service usage and budget optimization subject matter expert for Amazon Customer Service, partnering jointly with ...
... optimization that balance multiple latency scenarios from minute-level batch detections to month ... When we feel supported in the workplace and at home, there's nothing we can't achieve.
... optimization that balance multiple latency scenarios from minute-level batch detections to month ... When we feel supported in the workplace and at home, there's nothing we can't achieve.
... optimization that balance multiple latency scenarios from minute-level batch detections to month ... When we feel supported in the workplace and at home, there's nothing we can't achieve.
... optimization that balance multiple latency scenarios from minute-level batch detections to month ... When we feel supported in the workplace and at home, there's nothing we can't achieve.
Amazon Advertising Specialist
Irvine, CA · On-site
$70K - $100K/yr
... home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is ... Amazon DSP (Demand Side Platform) Own campaign planning, launch, optimization, and ongoing ...
Quick apply
Amazon Advertising Specialist
Irvine, CA · On-site
$70K - $100K/yr
... home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is ... Amazon DSP (Demand Side Platform) Own campaign planning, launch, optimization, and ongoing ...
Amazon Advertising Specialist
Irvine, CA · On-site
$70K - $100K/yr
... home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is ... Amazon DSP (Demand Side Platform) Own campaign planning, launch, optimization, and ongoing ...
Amazon Advertising Specialist
Irvine, CA · On-site
$70K - $100K/yr
... home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is ... Amazon DSP (Demand Side Platform) Own campaign planning, launch, optimization, and ongoing ...
From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo ... You will be responsible for the design, optimization and validation of high performance antennas in ...
From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo ... You will be responsible for the design, optimization and validation of high performance antennas in ...
Amazon Advertising Specialist
Irvine, CA · On-site
$70K - $100K/yr
... home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is ... Amazon DSP (Demand Side Platform) Own campaign planning, launch, optimization, and ongoing ...
Amazon Advertising Specialist
Irvine, CA · On-site
$70K - $100K/yr
... home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is ... Amazon DSP (Demand Side Platform) Own campaign planning, launch, optimization, and ongoing ...
Manage Amazon Vendor Central, overseeing the optimization of listings by enhancing content for ... H on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave.
Manage Amazon Vendor Central, overseeing the optimization of listings by enhancing content for ... H on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave.
This role owns the full media ecosystem for Amazon Gaming (inclusive of Amazon Games Studios, Prime Gaming, and Luna) from long-term media planning and buying to real-time performance optimization ...
This role owns the full media ecosystem for Amazon Gaming (inclusive of Amazon Games Studios, Prime Gaming, and Luna) from long-term media planning and buying to real-time performance optimization ...
Amazon Content & Brand Specialist
Plantation, FL · On-site +1
Manage Amazon Vendor Central, overseeing the optimization of listings by enhancing content for ... H on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave.
Amazon Content & Brand Specialist
Plantation, FL · On-site +1
Manage Amazon Vendor Central, overseeing the optimization of listings by enhancing content for ... H on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave.
This role owns the full media ecosystem for Amazon Gaming (inclusive of Amazon Games Studios, Prime Gaming, and Luna) from long-term media planning and buying to real-time performance optimization ...
This role owns the full media ecosystem for Amazon Gaming (inclusive of Amazon Games Studios, Prime Gaming, and Luna) from long-term media planning and buying to real-time performance optimization ...
The Demand Tech team owns response prediction and incrementality models that power bid optimization ... From signal-sparse open internet prediction to calibration under distribution shift, from ...
The Demand Tech team owns response prediction and incrementality models that power bid optimization ... From signal-sparse open internet prediction to calibration under distribution shift, from ...
... from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! About the ...
... from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! About the ...
... and Optimization (WPPO) Science team in Search. The latest data from Business Insider shows that ... We believe that shopping on Amazon should be simple, delightful, and full of WOW moments for ...
... and Optimization (WPPO) Science team in Search. The latest data from Business Insider shows that ... We believe that shopping on Amazon should be simple, delightful, and full of WOW moments for ...
Senior Product Manager (Tech), Global Planning, Amazon Leo
Bellevue, WA · On-site
$142K - $188K/yr
From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo ... You will also contribute to the build of Amazon Leo's planning optimization system, which combines ...
Senior Product Manager (Tech), Global Planning, Amazon Leo
Bellevue, WA · On-site
$142K - $188K/yr
From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo ... You will also contribute to the build of Amazon Leo's planning optimization system, which combines ...
The Demand Tech team owns response prediction and incrementality models that power bid optimization ... From signal-sparse open internet prediction to calibration under distribution shift, from ...
The Demand Tech team owns response prediction and incrementality models that power bid optimization ... From signal-sparse open internet prediction to calibration under distribution shift, from ...
... and Optimization (WPPO) Science team in Search. The latest data from Business Insider shows that ... We believe that shopping on Amazon should be simple, delightful, and full of WOW moments for ...
... and Optimization (WPPO) Science team in Search. The latest data from Business Insider shows that ... We believe that shopping on Amazon should be simple, delightful, and full of WOW moments for ...
Software Development Engineer II, Amazon Security Data Engineering
Herndon, VA · On-site
$117K - $141K/yr
... optimization that balance multiple latency scenarios from minute-level batch detections to month ... When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ...
Software Development Engineer II, Amazon Security Data Engineering
Herndon, VA · On-site
$117K - $141K/yr
... optimization that balance multiple latency scenarios from minute-level batch detections to month ... When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ...
... from engineers through senior leadership. Key job responsibilities - Serve as the AWS Service usage and budget optimization subject matter expert for Amazon Customer Service, partnering jointly with ...
... from engineers through senior leadership. Key job responsibilities - Serve as the AWS Service usage and budget optimization subject matter expert for Amazon Customer Service, partnering jointly with ...
From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo ... You will also contribute to the build of Amazon Leo's planning optimization system, which combines ...
From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo ... You will also contribute to the build of Amazon Leo's planning optimization system, which combines ...
From Home Amazon Optimization information
See salary details
$43.12 is the 25th percentile. Wages below this are outliers.
$40.63 - $44.36
38% of jobs
The median wage is $47.81 / hr.
$44.36 - $48.10
14% of jobs
$48.10 - $51.84
0% of jobs
$51.84 - $55.57
0% of jobs
$55.57 - $59.31
0% of jobs
$59.31 - $63.05
0% of jobs
$63.05 - $66.78
0% of jobs
$66.78 - $70.52
16% of jobs
$72.51 is the 75th percentile. Wages above this are outliers.
$70.52 - $74.26
16% of jobs
$74.26 - $77.99
10% of jobs
$77.99 - $81.73
7% of jobs
$40
$59
$81
How much do from home amazon optimization jobs pay per hour?
Full-time
Re-posted 9 days ago
Amazon rating
7.4
Based on 6,974 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon Customer Service (CS) is transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience that anticipates customer needs and continuously improves. To execute this transformation, we need to ensure our cloud infrastructure investments are optimized, efficient, and aligned with the future we are building.
We are seeking a Sr. Technical Program Manager to own AWS Service usage and budget optimization for Amazon Customer Service
In this role, you will operate as a joint partner with Finance to drive sustained cloud infrastructure efficiency outcomes. While Finance provides financial targets, variance analysis, and controllership mechanisms, you will bring the technical expertise to assess fleet efficiency, validate capacity assumptions, investigate cost drivers, and drive optimization execution across CS's AWS infrastructure portfolio.
You will own three critical pillars: Planning - consolidating fleet inputs, validating capacity assumptions, and ensuring plans reflect what teams are building; Technical Expertise - answering technical questions related to products and usage metrics, investigating Generative AI (Gen AI) adoption, usage efficiency, and cost drivers; and Optimization Execution - evaluating efficiency recommendations, coordinating with engineering teams, and driving execution. You will also represent CS by engaging with peer teams across Amazon to share and bring back best practices.
This role requires someone who can blend deep technical understanding of cloud infrastructure with business acumen and programmatic rigor
You will operate in ambiguity, influence cross-functional stakeholders across engineering, finance, and planning, and communicate effectively from engineers through senior leadership.
Key job responsibilities
- Serve as the AWS Service usage and budget optimization subject matter expert for Amazon Customer Service, partnering jointly with Finance to ensure accountability and sustained delivery of efficiency outcomes
- Own cross-fleet input consolidation, capacity validation, and business case articulation to ensure infrastructure plans reflect what teams are building
- Provide technical expertise on AWS products and usage metrics, investigating Gen AI adoption, usage efficiency, and infrastructure cost drivers
- Evaluate efficiency recommendations, coordinate with engineering teams, and drive optimization execution across CS's AWS fleet
- Conduct technical deep dives and infrastructure analysis to provide root-cause diagnosis and usage-level context that informs financial controllership
- Drive Weekly/Monthly Business Review coordination with fleet owners to ensure accountability for optimization commitments
- Represent CS by engaging with peer teams across Amazon to share best practices and bring back learnings
- Define the right mechanisms for cloud spend management and planning as CS transforms its service delivery operations
About the team
This role sits on a Business Planning and Organizational Excellence function within Amazon Customer Service that manages planning cycles, workforce operations, and provides strategic coordination across the org. We work at the intersection of technology and business strategy to ensure CS is making the right investment and efficiency decisions as we build the future of customer service at Amazon.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US