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From Home Ai Data Rater Jobs in Riverside, CA (NOW HIRING)

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

Company Overview: At Wayvia, we help the world's top brands stay ahead--using AI, data, and ... Flexible work-from-home arrangements * 401K Match * Flexible vacation * Medical/Dental/Vision * 16 ...

Armaninollp

Data & AI Platform Engineer

Irvine, CA · On-site

$122K - $147K/yr

... from senior engineers. Job Responsibilities Platform Operations & Enablement * Support day-to-day ... Data/Analytics Tooling Support * Assist teams with onboarding and "how-to" enablement across a core ...

Wayvia

Account Manager

Irvine, CA · Remote

Company Overview: At Wayvia, we help the world's top brands stay ahead--using AI, data, and ... Flexible work-from-home arrangements * 401K Match * Flexible vacation * Medical/Dental/Vision * 16 ...

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From Home Ai Data Rater information

What is the difference between From Home Ai Data Rater vs From Home Content Moderator?

AspectFrom Home Ai Data RaterFrom Home Content Moderator
Required CredentialsBasic computer skills, attention to detailBasic computer skills, attention to detail
Work EnvironmentRemote, flexible hoursRemote, flexible hours
Industry UsageAI training, data labelingOnline platforms, social media moderation
Common Search IntentData annotation, AI training jobsContent review, community moderation jobs

Both roles are remote and require similar skills, but From Home Ai Data Raters focus on labeling data to train AI systems, while From Home Content Moderators review online content to ensure community guidelines are followed. The roles differ mainly in their purpose within the tech industry, with data raters supporting AI development and content moderators maintaining platform integrity.

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Infographic showing various From Home Ai Data Rater job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution.

Customer Support Specialist

Irvine, CA • Remote

Wayvia
See more jobs at Wayviaexternal

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

 
Company Overview:
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you.
 
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
 
At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other. 

Job Brief:
The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical queries, guiding customers on product functionality, and resolving issues independently or by escalating as needed. 

Essential Function & Responsibilities: 

  • Respond to customer support issues and resolve them per SLAs. 
  • Communicate professionally with customers according to PriceSpider standards. 
  • Work cross-functionally to resolve issues promptly. 
  • Escalate issues when necessary. 
  • Manage inbound communication via telephone, email, support tickets, and customer portal. 
  • Utilize knowledge of Wayvia products to resolve issues independently. 
  • Guide customers on product benefits and enhancements. 
  • Assist with reports and metrics. 
  • Recommend best practices to customers. 
  • Identify and communicate root cause issues professionally. 
  • Convey support team needs and issues cross-functionally. 
  • Recommend patterns of issues for the product roadmap. 
  • Contribute to high-priority issues. 
  • Adhere to customer support best practices and policies. 

Minimum Qualifications: 

  • Associate's degree (Bachelor's preferred). 
  • Experience in a customer-facing role. 
  • 0-2 years of experience. 
  • Basic knowledge of customer support software (e.g., Zendesk, Freshdesk). 
  • Strong communication, organizational, and time management skills. 
  • Proven troubleshooting ability.

Preferred Qualifications:

  • Experience working cross-functionally with technical teams. 
  • Experience with Jira, SQL, and Microsoft Office. 

Benefits:
Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs 

Location:
This is a remote position open to candidates based in the United States.

Compensation:
The salary for this role is $21-23/hour. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.